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Richmond Ford Lincoln

Richmond, VA

4.5
1,262 Reviews

4600 W Broad St

Richmond, VA

23230

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Showing 1,262 reviews

May 26, 2014

my ford experience I had excellent customer service. Would definitely recommend them. I purchased a ford f150 great deal excellent conditions. All questions were answere More

by Snead23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Perkins
May 28, 2014 -

Richmond Ford Lincoln responded

Congratulations on your new F150! We are so glad that we could help you with that. How is it treating you so far? Keep us updated at Facebook.com/Richmond.Ford Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

May 21, 2014

Excellent experience!!! I can not express enough thanks to Jack Conner and everyone at this dealership for making the purchase of my car such an easy and enjoyable experience More

by Jaigolden1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Conner
May 28, 2014 -

Richmond Ford Lincoln responded

Wow, thanks so much! The highest honor is a recommendation and we're so glad that we have gotten that from you! Thanks so much for working with us and we look forward to seeing you and your family and friends soon! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

May 21, 2014

My new car! My experience today at Richmond Ford was awesome! I felt so at home and like a part of the family. Everyone worked so hard to help me in any way they More

by Julie Peyton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Barr, Austin Dombrowski
May 28, 2014 -

Richmond Ford Lincoln responded

Hi Julie, Thank you so much! We're glad to have you in our Richmond Ford family! We hope to see you again soon, but in the meantime, visit us at Facebook.com/Richmond.Ford Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

May 21, 2014

Great deal and service! They helped me find my dream car! I went in for a TEST DRIVE for a Ford Focus after talking to a rep at a car show. After talking to Jacob, I realized that it might not have enough pow More

by hcpsmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Avila, Austin Dombrowski
May 28, 2014 -

Richmond Ford Lincoln responded

Wow! It seems congratulations are in order here! We're so glad we could help you into your dream car. Don't you just love the Shelby? And just in time for those summer drives! Thanks so much for choosing us and we would love to see some photos of you and your dream car at Facebook.com/Richmond.Ford Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

May 21, 2014

Repeat Customer! When we decided to purchase a car for our son, Richmond Ford was our first stop. We immediately asked for Jose as he had been amazing when we purchas More

by mpbostic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Avila
May 28, 2014 -

Richmond Ford Lincoln responded

Congratulations on the new FJ Cruiser in your family! We're so glad you chose us! How is your Edge doing these days? We are so glad we've become your go-to dealership, and hope to see you and your family again soon! Visit Facebook.com/Richmond.Ford to stay updated with all of our service specials to keep your vehicles in tip-top shape! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

May 21, 2014

Purchased 2014 Ford Fusion Extremely happy with everyone we came in contact with during our vehicle purchase. Our salesman, Nardiss installed our tags in the pouring rain, clea More

by fifetr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nardiss Walker, Austin Dombrowski
May 28, 2014 -

Richmond Ford Lincoln responded

We're so glad we could provide a stellar experience for you! We pride ourselves in making each customer's experience a positive and memorable one and are so glad we could do that for you. How is your new vehicle treating you so far? We hope to see you again soon! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

May 21, 2014

Richmond Ford Lincoln is the place to buy your next car. This was truly a WONDERFUL CAR BUYING EXPERIENCE. Everyone was both helpful and friendly as will as skillful and knowledgeable. Thanks to Jose, Danill More

by tasiblu21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Avila
May 28, 2014 -

Richmond Ford Lincoln responded

Thanks so much for choosing us! The Fusion is a great choice, and we're so glad we got the chance to work with you on your new purchase! Enjoy the ride this summer in your new Ford and we hope to see you again soon! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

May 19, 2014

WORKED HARD TO MAKE ME HAPPY, BEING FRIENDLY ALL TH/WAY SAM ADAMS WAS THE FIRST FACE I SAW AS I GOT OUT OF MY OLD CAR AND HE TOOK IT FROM THERE! WALKING ME INTO THE SHOWROOM AND OFFERING ME A SEAT, SAM LIST More

by susanbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2014 -

Richmond Ford Lincoln responded

Hi Susan, We work hard to make sure that the car buying experience isn't a scary one and we're so glad to have succeeded in that with you! We consider all of our customers family, so please stay in touch and let us know how your new vehicle is doing! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

May 18, 2014

Richmond Ford/Lincoln buying experience Over a several day period of searching the internet for Expeditions, we came up with the best price at Richmond Ford/Lincoln. My son in law made the More

by bedersch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2014 -

Richmond Ford Lincoln responded

Congratulations on your new Expedition! Do you have any summer road trips planned yet? Thank you so much for choosing us, and an even bigger thanks for your recommendations! That truly means a lot to us. We hope to see you again soon! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

May 17, 2014

new car He was very polite and patient. This was my best car buying experience I ever had. I will recommend J.T to whoever buying a car More

by truckturner7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Gold
May 28, 2014 -

Richmond Ford Lincoln responded

Thanks so much for choosing us! We are so glad that we could make your car buying experience a pleasant one! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

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