Richmond Ford Lincoln
Richmond, VA
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Purchase of 2014 Escape The experience was fantastic. Nardis was very professional, friendly and has a great knowledge of the Escape. The process from start to finish was p The experience was fantastic. Nardis was very professional, friendly and has a great knowledge of the Escape. The process from start to finish was painless. They worked to get me the best price possible and compaired the financing options allowing me to choose the best option. I would recommend Nardis to anyone looking to buy a new Ford! More
Love this Dealership!! My husband and I was looking for a "new style muscle car" and we had been by a Dodge dealership to test drive a new Hemi Challenger. The Challenger di My husband and I was looking for a "new style muscle car" and we had been by a Dodge dealership to test drive a new Hemi Challenger. The Challenger did good but we wanted to weigh out all of our options, Cheverolet never came to mind and was out of the question. So we went to Richmond Ford, on Broad St. To see what they had. We looked around and found the Roush Stage 3 Mustang. Samuel Adams, our salesman, can out with a dealer tag and went over the entire car with us. We both test drove the car and we fell in love with it. Yes, we did take it home Saturday afternoon. My husband and I have always dealt with another Ford Dealership, in the surrounding area, and was very surprised when we went to Richmond Ford. All the employees, at Richmond Ford, were so polite and had smiles on their faces. I would recommend Richmond Ford to anyone. Richmond Ford exceeded our expectations! More
Great Experience Jason and Chris made our recent purchase a great experience. Knowledgeable and straightforward. Friendly and helpful. I would certainly return to Rich Jason and Chris made our recent purchase a great experience. Knowledgeable and straightforward. Friendly and helpful. I would certainly return to Richmond Ford in the future. More
For Focus I bought a For Focus from Richmond Ford in February, 2014. I was looking to trade in my car and buy a used car. After going to a few other dealers I I bought a For Focus from Richmond Ford in February, 2014. I was looking to trade in my car and buy a used car. After going to a few other dealers I ended up at Richmond Ford with little faith that I would be able to find the right deal. Not only did they give me great value for my trade-in, but they got me into a brand new Focus for less than most of the used cars I was looking at. These guys are as good as it gets in the automobile dealership industry. Jason Tucker and Austin Dombrowski were a pleasure to work with. More
Pleasing Bought a Ford Edge for my wife. Jack made this a great experience, was very helpful and personal. He also has proven to me within the first two days Bought a Ford Edge for my wife. Jack made this a great experience, was very helpful and personal. He also has proven to me within the first two days that he will take care of his customers as I called him about a small issue and he took care of it immediately. More
Happy owners of a new ride! Jack was extremely helpful & straightforward from start to finish. He was very personable & a pleasure to do business with! I highly recommend this de Jack was extremely helpful & straightforward from start to finish. He was very personable & a pleasure to do business with! I highly recommend this dealership and will definitely go back for future purchases! More
Ford Focus I bought 2 cars from these folks. In 2008, I came to Richmond Ford seeking a used vehicle that had just been sold. Chris informed me I could purchas I bought 2 cars from these folks. In 2008, I came to Richmond Ford seeking a used vehicle that had just been sold. Chris informed me I could purchase a new car that would meet my needs and fit in my budget. I was cynical, that was my first Focus 2008. Following 150K miles I secured my second Focus 2014 from Jason. After coming to an agreement on the trade in, I believe I got a fair price from this establishment on both occasions. This car had all of it’s maintenance done at their shop. More
Excellent Experience Jack! Last week, I was waiting at Richmond Ford while the transmission was being serviced on one of our vehicles. To pass the time, I decided to check out Last week, I was waiting at Richmond Ford while the transmission was being serviced on one of our vehicles. To pass the time, I decided to check out the used Mustangs on the lot. Much to my surprise I found a beautiful black 2007 GT Coupe. A car like this is exactly what my wife and I have been discussing recently. After talking over my find with her that evening, we decided to have a look the next day. She loved it. Not knowing any of the sales staff, we went to see our service advisor and Tony Fructuoso. We have known Tony for a number of years and have learned to trust his good judgement. Tony provided a personal escort to Jack's cubicle and introduced us. From the first moment we met, Jack made us feel like family. During the process of purchasing the vehicle, he proved to be both knowledgeable and efficient. He repeatedly bent over backwards to meet our every need and make the experience extremely pleasant. We would recommend Jack to anyone planning to purchase a vehicle from Richmond Ford and will certainly seek him out when we make another vehicle purchase. Jack is in every aspect a 5.0. Thanks so much, Grant and Pat. More
New SVU Purchase - Great Experience! We arrived at Richmond Ford Lincoln after a terrible experience at another local Ford dealership. From the moment we arrived, every employee we enc We arrived at Richmond Ford Lincoln after a terrible experience at another local Ford dealership. From the moment we arrived, every employee we encountered, whether they were assisting us or not, smiled, offered to help or direct us, and seemed happy to be at their job. Sam Adams, a former Marine (thank you for your service to our USA), has experience in cars/vehicle sales, and it shows. Sam was able to demonstrate to us the special features of the SUV we looked at, and rode along on our test drive to be available to answer additional questions and guide us to various types of driving areas. Austin Dombrowski made sure our vehicle was delivered to us in a timely fashion, and Darrick Jones handled the paperwork and financing with a smile and gentle humor. Our first contact with Richmond Ford Lincoln was via the Internet. Both Kayla Kosiewicz and Danielle Hodges introduced themselves when we arrived at the dealership in person. A first impression is so important, even over the Internet, and these ladies were wonderful! We are so impressed that Richmond Ford Lincoln offers a class for new vehicle owners, including a tour of the service department. We can highly recommend this dealership to our friends in the Richmond area! More
Three cheers for Mike Zmachinski!!! Mike is fabulous! He has rare mixture of knowledge, friendliness, compassion and humor. Mike is honest and will "tell it like it is", which makes an Mike is fabulous! He has rare mixture of knowledge, friendliness, compassion and humor. Mike is honest and will "tell it like it is", which makes any service decision much easier. I just purchased a new Focus and will always ask for Mike when it needs any service. Thanks so much, Mike. John Bigbee More