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Richmond Ford Lincoln

Richmond, VA

4.5
1,262 Reviews

4600 W Broad St

Richmond, VA

23230

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Showing 1,262 reviews

December 15, 2014

OUTSTANDING in every way! I was treated with the utmost courtesy! The entire team is professional and friendly. They kept me informed daily. Most companies strive to provide More

by N2forensics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Turner
Dec 29, 2014 -

Richmond Ford Lincoln responded

Hello! Thank you so much for choosing Richmond Ford! We are so happy you had a great experience with us! Our team is awesome, and they truly care about their customers! We hope to see you again soon! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-552

December 12, 2014

BEST dealership in Richmond, thank you Jake Killebrew I spoke to Jake Killebrew over the internet and my fiance went into the dealership to get everything in the works since I was working. Jake is fantast More

by BrisMom429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dombrowski, Sofiane Yahiaoui
Dec 12, 2014 -

Richmond Ford Lincoln responded

Hello! Thank you for choosing Richmond Ford! We are so happy you had a great experience with us and that our team was able to help you with everything! They're awesome and truly care about their customers! We hope to see you again soon! Congrats on your new vehicle! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-552

December 09, 2014

BAIT AND SWITCH PRICING I received an online price for a vehicle and then asked the salesman if there were any incentives I could use. He sent a second email stating there we More

by acclaimserv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Wolter
December 03, 2014

Replacement of damaged driver door side mirror on Ford The Collision Center did a fantastic job in quickly replacing my damaged driver door side mirror. Kudos to Jay Carroll, Cris Jones, and Regina. These More

by Al Sirica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Dec 11, 2014 -

Richmond Ford Lincoln responded

Hello! Thank you for choosing Richmond Ford! We truly appreciate it. We're so glad we were able to get your mirror fixed, and that our team was able to help you with it all! We hope to see you again soon! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

November 26, 2014

Phil Noel Purchasing my 2nd car from Richmond Ford was just as easy as my first. I credit PHIL NOEL for this. Phil ensured I was 100% satisfied with my purchas More

by TLKING70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sof, Phil Noel
Nov 26, 2014 -

Richmond Ford Lincoln responded

Hello! Thank you so much for choosing Richmond Ford to purchase a second vehicle. We are so glad you've had great experiences with us! Phil is awesome and a great asset to our team. Congrats on the new vehicle! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

November 25, 2014

Best Dealer I've Ever Dealt With!!!! Phil is a wonderful Salesman, you can really tell he loves what he does. He has helped me put tremendously and i cannot think him enough. There is no More

by Angelique Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Noel
Nov 26, 2014 -

Richmond Ford Lincoln responded

Hello! Thank you for choosing Richmond Ford! We are so happy you had a positive experience with us. Phil is awesome and truly cares about his customers! We're glad he was able to help you with everything. We hope to see you again soon! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

November 25, 2014

Travis Woods This was by far my greatest car buying experience! Travis worked diligently to make sure I was 100% satisfied with the end product. I'm so loving my F More

by amanda.franz.77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 26, 2014 -

Richmond Ford Lincoln responded

Hello Amanda! Thank you so much for choosing Richmond Ford! We are so glad you had a great experience with us and that Travis was able to get you everything you needed! Congrats on your new Ford Escape! We're so happy you're enjoying it! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

November 24, 2014

Great Experience! This was by far my greatest car buying experience, yet! Joe Vega was the best salesman I have ever dealt with and he really made the experience awesom More

by mrsespo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vega
Nov 26, 2014 -

Richmond Ford Lincoln responded

Hello! Thank you for choosing Richmond Ford! We are so happy you had a great experience with us! Congrats on your new vehicle! We hope you're enjoying it. Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

November 22, 2014

Shopping with JT Gold JT was well informed about the product and worked actively to make the deal happen. We greatly appreciate the opportunity to find a vehicle that fit More

by RAP LAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla, JT Gold
Nov 26, 2014 -

Richmond Ford Lincoln responded

Hello! Thank you for choosing Richmond Ford! We are so glad you had a great experience with us! JT is awesome and truly cares about his customers. We're glad he was able to get your son everything he needed. We hope he's enjoying his new vehicle! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

November 20, 2014

Happy Happy with Richmond Ford Lincoln The experience with Richmond Ford was what any customer would hope to receive and it was was because of the salesman, Traivis Woods It was never about More

by Kim Buettgenbach
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2014 -

Richmond Ford Lincoln responded

Hello Kim! Thank you so much for choosing Richmond Ford. We greatly appreciate it! We're so happy that Travis was able to help you with everything and get you the vehicle you wanted. We hope you're enjoying your new vehicle! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

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