Richmond Ford Lincoln

treated like a king JT Gold treated me like a king. He and the staff at Richmond Ford Lincoln secured the exact car I wanted. While doing so, JT kept me constantly update JT Gold treated me like a king. He and the staff at Richmond Ford Lincoln secured the exact car I wanted. While doing so, JT kept me constantly updated. In all communications, personal and written, JT was the epitome of a professional, courteous, and thorough representative of Richmond Ford Lincoln and Ford Motor Company. Without reservation, I would recommend my family and friends to visit JT Gold and Richmond Ford Lincoln before considering any other brand or dealership. Honestly, I cannot say enough good things about my experience. There was not one moment when I felt like I was not JT Gold's main concern; right down to making sure I had water if I was thirsty. I was treated like a king during this entire experience. Everything I've stated about JT Gold extends to Austin Dombrowski, as well. At the risk of repeating myself, I cannot say enough good things about my experience with these two individuals and all I encountered at Richmond Ford Lincoln. More

Friendly and willing to work with you I came in looking for a new ford fiesta. I had a trade but was unsure what my options were. JT was the dealer who assisted me and he was extremely hel I came in looking for a new ford fiesta. I had a trade but was unsure what my options were. JT was the dealer who assisted me and he was extremely helpful and even had them drive the exact car I wanted back to the dealership from a car show so that I could have the one I really wanted. Over all I give this place five stars and would highly recommend them to anyone looking for a new car! More

5 stars all the way Forgot the stars ! Please forgive the oversite on the 1st review. 5 stars all the way. This is where you want to do business without a doubt. Forgot the stars ! Please forgive the oversite on the 1st review. 5 stars all the way. This is where you want to do business without a doubt. More

Best Car Buying Experience Ever! We found this to be the easiest experience we have ever had when purchasing a vehicle. Stress free car buying. I would buy from this dealership ag We found this to be the easiest experience we have ever had when purchasing a vehicle. Stress free car buying. I would buy from this dealership again. More

This is where you want to do business. I have never bought a car from a dealership before as I have always owned used cars that I paid outright at the time of sale. My latest ride was a 19 I have never bought a car from a dealership before as I have always owned used cars that I paid outright at the time of sale. My latest ride was a 1994 Oldsmobile Cutlass Sierra Station Wagon I have been driving for eight years. I have known Travis Woods for over 15 years, and when I found out recently that he was working at a car dealership, I knew he was the man I wanted to do business with. I was so right to choose Richmond Ford. I told Travis what I wanted in a payment, mileage, style and features. the very first car that he mentioned was a 2009 Lincoln MKS. I hadn't seen the car so I waived it off and we ended up going outside to look at a Ford Fusion. That's when I saw the Lincoln. My first response was "What is that?." Travis told me that was the exact car he had mentioned when we were inside. I took a test drive, and I was in love. Everything about this beautiful machine is amazing. From voice activated controls to heated and air conditioned seats, it is a car made for comfort and class. I am a bartender, so proof of income was a little tricky due to tips being a large part of my living. I had a good credit score, but only one non-revolving account, so I knew I would be looked at as a first time buyer. Travis and the crew came through with flying colors. They found a bank that was perfect for me and a interest rate that though it was a little high, enabled me to walk off the lot with the car I wanted. Travis and his finance manager even explained to me how I could use the loan to build credit, and then refinance once I had a proved revolving account. I can not say enough good things about the people at this dealership. Everyone I saw smiled, greeted me and continually offered food, drink and made sure that I didn't need anything. People I didn't even know were congratulating me on my car as I waited for the finishing touches to be put on the deal. This is where you want to do business. I never once felt pressure or that I was being "sold" something. I wanted Travis and Ford to make good on the deal and we all walked away feeling good about the transaction. Go to Richmond Ford, ask for Travis, and you will experience business that is done with integrity and passion for a good product and amazing service. Thank You so much Travis. You are a good friend and what every car salesman should model themselves after. More

salesman review My wife and I bought a 2014 F150 and our sales man was great; he was not pushy, he was down to earth and very professional. We enjoyed working with My wife and I bought a 2014 F150 and our sales man was great; he was not pushy, he was down to earth and very professional. We enjoyed working with him, Great Job Travis Woods!!!!! Ross M. More

Great place to buy a car I just bought a 2014 Focus ST. Courtney found one with exactly the options I was looking for. Jake was fantastic to work with. He took care of everyth I just bought a 2014 Focus ST. Courtney found one with exactly the options I was looking for. Jake was fantastic to work with. He took care of everything and made it a great experience. Sof was able to set up exactly the kind of financing I wanted. Highly recommended! More

The team to see! We could not have asked for a better experience! I took my daughter to purchase her first car. Travis, the salesman, had the best engaging customer We could not have asked for a better experience! I took my daughter to purchase her first car. Travis, the salesman, had the best engaging customer service skills I have ever experienced. I really think he missed his calling and should be a customer service coach conducting seminars! We then worked with Jose to crunch some numbers for the deal. He was very kind, and kept the exceptional customer service going. Lastly, the finance guy, Sof- was personable and very knowledgeable and helpful while explaining different terms and options. So, if you are in the market for a car - go see this team of professionals! More