Richmond Ford Lincoln

Helpful and polite Nikki answered all my questions with good knowledge and ease. I'd recommend her to any of my friends to deal with. Very polite and overall was a great Nikki answered all my questions with good knowledge and ease. I'd recommend her to any of my friends to deal with. Very polite and overall was a great experience. More

Above the rest Great customer service skills. Nikki has a warm and inviting personality that immediately puts you at ease and leaves your with an enjoyable experien Great customer service skills. Nikki has a warm and inviting personality that immediately puts you at ease and leaves your with an enjoyable experience. Would definitely recommend her to friends. More

Amazing experience a must see for all As I entered my third time buying, I was approached by a young woman by the name of nikki shipley, she treated me like she was family. She gave me a o As I entered my third time buying, I was approached by a young woman by the name of nikki shipley, she treated me like she was family. She gave me a offer no other company I sought out could even come close too... she was patient as it took me near five hours to decide... I was great full for her professionalism and her knowledge on most of the automobiles I was interested in... when it's time to upgrade or recommend a place of virtue I recommend richmond ford lincoln... ask for nikki shipley!!! Best woman salesperson ever More

Buying a car I had a young lady named Nikki Shipley and she is the best employee, shes friendly, knew what she was doing, definately deserves a raise or promotion. I had a young lady named Nikki Shipley and she is the best employee, shes friendly, knew what she was doing, definately deserves a raise or promotion. Id recommend this place and her to everyone. More

most outgoing, knowledgeable, and polite! Ms. Nikki Shipley helped me when I came to the dealership....she was very helpful and knowledgeable in my decision making here at richmond ford....I'd Ms. Nikki Shipley helped me when I came to the dealership....she was very helpful and knowledgeable in my decision making here at richmond ford....I'd recommend this dealership to anyone who is looking for he best service in town! More

Touching Ms. Nikki's level of patience and understanding is remarkable. My wife is on dialysis. It took 4 weeks to finally finish the transaction due to my wif Ms. Nikki's level of patience and understanding is remarkable. My wife is on dialysis. It took 4 weeks to finally finish the transaction due to my wife's health. Ms. Nikki's patience and understanding of my wife having a kidney disorder and not being pushy keeping the purchase within our budget is what had me going back and made me purchase from only her. The experience was touching. Thank you Nikki. Ferdinand the Great More

Friendly service The sales lady was extremely nice and helpful with answering my questions on finding the right car for me and would definitely recommend them to my fr The sales lady was extremely nice and helpful with answering my questions on finding the right car for me and would definitely recommend them to my friends More

A breathe of fresh air compared to other dealer experiences. Richmond Ford Lincoln went above and beyond to get me in a car. From test drives, to taking it home to see if it fit my families needs, to getting int Richmond Ford Lincoln went above and beyond to get me in a car. From test drives, to taking it home to see if it fit my families needs, to getting into a comfortable price that worked for both me and the dealership, they really bent over backwards compared to the 4 other dealerships I visited. I felt like a priority and not like a number. They used no pressure gimmicks once I went in to talk numbers. No scare tactics that interest in the vehicle had increased. Just politeness and respect from beginning to end. I believe we will be customers for life! More

Quick, Helpful & Willing to Work with You! My husband and I just purchased a car from Richmond Ford Lincoln and it was a great experience! One of our main motives for purchasing a new car was t My husband and I just purchased a car from Richmond Ford Lincoln and it was a great experience! One of our main motives for purchasing a new car was to try and lower our overall monthly payments of the extravagant purchase my husband had made when he was still single... He looked at cars that afternoon and took me back there in the evening to test drive and learn more. We put our foot down about what we were going to need in order to walk out of there with a car and they worked with us to adjust things and make it happen. They were able to not only offer us a great deal on the car, but also on the car they were buying back from us during the transaction. Working with Justin and Jose couldn't have been easier, they were incredibly helpful and attentive to our needs with making such a large purchase. While my husband had been through the process before I was less knowledgeable and they did a great job explaining a lot of information which was much appreciated. The process was so quick and seamless and we'll certainly share this experience with any family or friends who are in the market for a new car! More

C.J. Worthington Mr. Worthington is very professional and stays with the client until the conclusion of the sale, making for a very satisfied and appreciative client. Mr. Worthington is very professional and stays with the client until the conclusion of the sale, making for a very satisfied and appreciative client. This gentleman is highly recommended to anyone in the market for a car. More