Richmond Ford Lincoln

Excellent experience The entire team indicated below went well above the normal to provide our daughter her "dream" car. Our thanks and appreciation for a job Well Done! The entire team indicated below went well above the normal to provide our daughter her "dream" car. Our thanks and appreciation for a job Well Done! More

Awesome experience I put in an inquiry online and heard right back from Kayla. She was super friendly and set me up with a great sales person. I went in with a specific I put in an inquiry online and heard right back from Kayla. She was super friendly and set me up with a great sales person. I went in with a specific budget and a trade in as my down payment. Cody was awesome from start to finish. The process was actually fun, we had a great time on the test drives and throughout. When it came to the business part he was great too. I felt like he was an advocate for me to get me into a comfortable payment and get me the car I needed. When it came to the financing Sof was awesome as well. He is going the extra mile to make sure I get the best rate possible. Everyone I dealt with was super friendly and attentive. I was so surprised by my experience and would definitely recommend Richmond Ford and Cody Barr! More

Excellent Customer Service: Made me feel part of the family The staff at Richmond Ford Lincoln were excellent in every way. From the first time I walked in to today. I feel like family every time I walk in. The staff at Richmond Ford Lincoln were excellent in every way. From the first time I walked in to today. I feel like family every time I walk in. Thanks for providing me a great vehicle, but more importantly a great relationship. More

Greatest experience ever!! It was a great experience overall. First car I have bought myself and everyone made me feel great about my purchase! Excellent customer service, best It was a great experience overall. First car I have bought myself and everyone made me feel great about my purchase! Excellent customer service, best all around! Coming here for everything in the future! More

New Truck Its mixed, I feel like I got a good deal, the trade in for one was fair the other trade was way off the mark. Went to another establishment that was g Its mixed, I feel like I got a good deal, the trade in for one was fair the other trade was way off the mark. Went to another establishment that was going to give me a fair price for the car. The sales guy was very professional. The financing side was slow, The customer service rep was top notch and so far the maintenance side has been on spot. More

Going to Lunch..Got a Car!!! On my way going to lunch walking through the Ford dealership yard a gentleman walked up to me and started talking about cars I was like no don't want On my way going to lunch walking through the Ford dealership yard a gentleman walked up to me and started talking about cars I was like no don't want a Ford I wanted a Kia Soul. The problem Is my Kia would not grow but my eight year old will!!!! Jacob was so kind and listen to how I feel and then I told him well I like the Escape long and behold I bought an Escape and Jacob so wonderful!!! love Ford on Broad!!! More

Professional Service The staff was very respectful of my time. They found ways to work within my schedule limitations. Everyone was professional and helpful whether they The staff was very respectful of my time. They found ways to work within my schedule limitations. Everyone was professional and helpful whether they were involved in the purchase or not. The experience began positive and ended positive. I've already recommended the dealership and Nikki Shipley. More

Used vehicle purchase Looked at multiple online sites and found the best overall deals with Richmond Ford. Looked at price, selection and warranty. The vehicle I chose was Looked at multiple online sites and found the best overall deals with Richmond Ford. Looked at price, selection and warranty. The vehicle I chose was actually overpriced in my book, but after some spirited interaction with the sales manager, we were quite happy with the "out the door price". The sales man Chris, was very compliant and made my experience comfortable! They have a nice waiting area, Wi-Fi, cold drinks and television. I can see how one could have a comfortable wait, if necessary. All in all, I had a fun day there buying my car & hope to return later and purchase another! More

Awesome, quick, and reliable. I walked into Richmond Ford and was immediately greeted by friendly sales staff. They worked to find the car I was looking for and to get the price wh I walked into Richmond Ford and was immediately greeted by friendly sales staff. They worked to find the car I was looking for and to get the price where I felt comfortable. Justin and Jose have been great at answering all my questions even after the sale date of the explorer. They made sure I understood all the technology in the car and have even followed up with phone calls throughout the process to ensure I stayed informed. I look forward to working with them in the future for my regular service on the vehicle. I would recommend this dealer and sales team to any family or friend. More

Awesome experience The sales representative Nikki Shipley was great, I would buy another vehicle from her, She has great sales skills.I'm very satisfied customer with t The sales representative Nikki Shipley was great, I would buy another vehicle from her, She has great sales skills.I'm very satisfied customer with this sales experience. More