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Richmond Ford Lincoln

Richmond, VA

4.5
1,263 Reviews

4600 W Broad St

Richmond, VA

23230

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Showing 1,263 reviews

October 15, 2015

Fantastic! Everything about my experience was top notch, from the friendly salesman (Justin) to the quick no fuss financing through Sofiane. I can't speak highly More

by OzzyOz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Avila, Sofiane Yahiaoui, Justin Lynch
Oct 18, 2015 -

Richmond Ford Lincoln responded

Congratulations on your Ford Focus Titanium. We certainly appreciate you taking the time to leave feedback about your experience. Thanks for your visit and we hope to see you back.

October 05, 2015

Give me the info Justin was very informative and patient. He worked out a good deal for me and I was able to purchase my new car. Cody was able to allow me to drive th More

by tubalady
Recommend Dealer
Yes
Employees Worked With
Cody Barr, Justin Lynch
Oct 05, 2015 -

Richmond Ford Lincoln responded

Thank you for taking the time to share your experience and congratulations on the new car! Justin and Cody are a pleasure to work with and we're glad that you got to meet with them. If there's anything else we can do for you please don't hesitate to let us know.

October 02, 2015

awesome service Justin is a great salesman.he got me into the truck i needed.he also got the deal done to my terms thanks Justin Lynch More

by stevephelpsmasonry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dombrowski, Justin Lynch, Daryl Edgerton
Oct 05, 2015 -

Richmond Ford Lincoln responded

We're glad we were able to meet your terms and congratulations on the truck! Thanks for sharing your experience with us and feel free to let us know if we can assist in any other way.

September 28, 2015

No Hassle Purchase Richmond Ford/Lincoln was a pleasure to work with. We had done some preliminary shopping (checking out colors on the MKZ) with salesperson, Nikki Shi More

by MKZOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Summers, Jose Avila
Sep 28, 2015 -

Richmond Ford Lincoln responded

Congratulations on your Lincoln MKZ! We aren't surprised that the MKZ is Lincoln's best selling vehicle! Enjoy your Lincoln MKZ and we hope to see you back again.

September 25, 2015

WOW!!!! IT WAS AMAZING!!!! Nikkie Shipley was AWESOME!!!! The service lady that explain the extra car details was wonderful. Sorry I forgot her name. Mr..Sofiane Yahaioui was ex More

by victoria47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sofiane Yahiaoui
Sep 28, 2015 -

Richmond Ford Lincoln responded

Victoria, your needs are an important consideration when deciding on a vehicle and we're glad you could find the right fit! If you have any additional questions about your new vehicle, don't hesitate to let us know.

September 22, 2015

2 2015 F250 SuperDutys I own a new small business. Dale and Bill were able to help me get 2 2015 F250 Super duty trucks quickly and affordably. Both were a pleasure to work More

by Drillervp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Harmon, Dale Matthews
Sep 24, 2015 -

Richmond Ford Lincoln responded

Congratulations on obtaining the two 2015 Ford F-250 trucks for your business. We appreciate you taking the time to leave feedback about your experience. Be sure to let us know if you need any assistance and we look forward to seeing you back in the future!

September 19, 2015

Great Service I had a great experience shopping for a new vehicle at Richmond Ford. I went in originally looking for a used truck, but when speaking to the sales pe More

by criggeraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dombrowski, Sofiane Yahiaoui, Chris Gold
Sep 20, 2015 -

Richmond Ford Lincoln responded

We appreciate you taking the time to share feedback about your experience. The 2015 Ford F150 is a great choice for your new truck! Please let us know if there's anything else we can do for you!

September 17, 2015

Very pleasent experience. Phil Noel was very personable and very knowledgeable salesman. Very enjoyable experience. I would definitely recommend Phil and Richmond Ford to all More

by Samiam
Recommend Dealer
Yes
Employees Worked With
Phil Noel
Sep 18, 2015 -

Richmond Ford Lincoln responded

Thanks so much for providing feedback about your experience. We also appreciate your recommendation of our dealership. Please come and see us again soon!

September 16, 2015

Our overall experience was pleasant and fun. Phil Noel's demeanor and personality are a perfect blend of qualities and characteristics needed for his job as a salesman. He is able to answer any a More

by Bill and Jody M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Summers was also a big help with other options that were made available to us. , Phil Noel
Sep 18, 2015 -

Richmond Ford Lincoln responded

Bill and Jody, we appreciate your feedback. Your kinds words about Phil will certainly be passed along. If there's anything else we can do for your please don't hesitate to ask.

September 14, 2015

Great & Quick Expierence I bought a used car over Labor Day weekend & and it was a fantastic experience. No sales pressure, they were just there to help and answer questions. More

by GirlWhoHatesCarShopping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Noel, Sofiane Yahiaoui
Sep 14, 2015 -

Richmond Ford Lincoln responded

Thanks for coming to see us over Labor Day weekend and sharing feedback about your visit. We'll be sure to share your positive feedback with Phil and Sofiane. Don't hesitate to contact us back if we can assist in any way!

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