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Richmond Ford Lincoln
Richmond, VA
1,262 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,262 reviews
January 04, 2021
WOW.... What a great experience while navigating the purchase of my new F-150. Coming in late in the evening on New Years Eve was not by design but you guys took great care of me and got me on my way fe purchase of my new F-150. Coming in late in the evening on New Years Eve was not by design but you guys took great care of me and got me on my way feeling very good about my decision and the deal. Truly a win-win for all parties and I am extremely grateful for a great car buying experience. More
by chuck.jenkins
Employees Worked With
Kevin Chillin
December 10, 2020
The staff was very friendly and helpful. I worked with James and he made the process very easy and his personality is outstanding. I will definitely recommend this dealership to all my friends and family. James and he made the process very easy and his personality is outstanding. I will definitely recommend this dealership to all my friends and family. More
by Sharda Harvey
Employees Worked With
James Craft
December 01, 2020
The sales staff was very friendly, helpful and knowledgeable. Upon arrival I was greeted by my salesman in a timely fashion and my vehicle was warmed up ready to test drive. knowledgeable. Upon arrival I was greeted by my salesman in a timely fashion and my vehicle was warmed up ready to test drive. More
by F-150 guy
Employees Worked With
Jasmeet Singh, Kevin Chillin, Brandon Ferrera, William Chapman, Stephen Sturtz
October 26, 2020
Everyone was very friendly and they clearly wanted to make the customer happy. All the cars on the lot were very nice and the people I worked with definitely went above any beyond. make the customer happy. All the cars on the lot were very nice and the people I worked with definitely went above any beyond. More
by Nick Collins
Employees Worked With
Jasmeet Singh, Michael Muniz
October 24, 2020
Just purchased an new Edge and could not be more pleased!!! Marco Verdone is the best at facilitating a purchase. He has a wealth of information about the cars and all the options. He is quite pl pleased!!! Marco Verdone is the best at facilitating a purchase. He has a wealth of information about the cars and all the options. He is quite pleasant and his patience with all our questions was great! This is our second vehicle to purchase with Marco's help. The next one will be a "Marco" vehicle also. We drive right on past other dealerships on our way to the downtown Richmond Ford location. That's because the deals and the service are superior at that location. Go on in and ask for Marco Verdone. You will leave with pleasant experience and a great vehicle! More
by rangerfan
Employees Worked With
Christy Nichols, Marco Verdone
October 22, 2020
Great customer service! We were unsure if we was going to get a good deal on a vehicle after looking at other places and Mike had us feel very comfortable. We got an awesome deal. Mike is really nice and exp get a good deal on a vehicle after looking at other places and Mike had us feel very comfortable. We got an awesome deal. Mike is really nice and explained everything clearly. More
by LeMann Hill
Employees Worked With
Michael Muniz
October 02, 2020
We recieved received great customer service from the time we walked in till the time we left. Will definitely recommend the dealership and our agent. we walked in till the time we left. Will definitely recommend the dealership and our agent. More
by Marie & Thomas Christophersen
Employees Worked With
Your ladies that answer the phone were friendly and very helpful. Ineeded a mask and they gave me one, Ron Kody, Chris Paulk, Christy Nichols
September 28, 2020
I have had a greater time with the gentleman Jonathan Reed. His poise as a person is awesome especially how he helped in purchase of my new vehicle. Richmond Ford Lincoln is blessed to have him on their Reed. His poise as a person is awesome especially how he helped in purchase of my new vehicle. Richmond Ford Lincoln is blessed to have him on their team as a great salesman. I am enjoying my new vehicle. Come see Johnny. More
by Darlene
Employees Worked With
Jonathan Reed
September 17, 2020
Very happy with my experience and got a great truck! Marco was great and so was finance and the management was great. This makes vehicle number 5 vehicles in 5 years from them! Marco was great and so was finance and the management was great. This makes vehicle number 5 vehicles in 5 years from them! More
by mverdone70
Employees Worked With
Marco Verdone
September 09, 2020
Brandon is awesome!! He met every need I had, answered every single question. He was respectful, helpful and kept me in the loop! Brandon went above and beyond to meet my needs and I’m so thankful to have every single question. He was respectful, helpful and kept me in the loop! Brandon went above and beyond to meet my needs and I’m so thankful to have met him!! If you’re looking a great salesman it’s Brandon!! More
by Stephengraves848
Employees Worked With
Kevin Chilin , Brandon Ferrera
