Richmond Ford Lincoln
Richmond, VA
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Honest, low pressure dealership with great prices My wife and I live about an hour northwest of Washington DC. We had been looking at new cars for weeks but quickly grew tired of the dealers we visite My wife and I live about an hour northwest of Washington DC. We had been looking at new cars for weeks but quickly grew tired of the dealers we visited in our local area because it seems they all took the same crooked car sales class. We would arrive to look at an advertised car, only to find that the car was already sold, our trade-in was worthless, we have to buy now because someone else really wants the car, the advertised price includes incentives that we did not qualify for, or there were hidden "dealer prep" fees that (in some cases) exceeded $1500. After reading reviews of Richmond Ford Lincoln, we decided to visit their dealership to look at a car they had advertised online, even though it was two hours away. Prior to making the trip, we called to insure the car was available and to verify the price. We were surprised to hear the price was exactly as advertised with no hidden fees and it would be waiting for us upon arrival. Our salesperson (James Johnson) was the most professional, honest and courteous salesperson we had ever met. At no time did he ever make us feel pressured or uncomfortable. The price we were offered for the new car was great and our trade-in offer was more than fair. During our visit, we were also impressed by Daryl Edgerton (finance manager) and Dino Faupel (sales manager). This dealership does everything right. They even kept the dealership open an extra hour and a half to finalize our purchase. We would definitely do business with them again. If you're tired of all the games and general lack of honesty from other dealerships, give Richmond Ford Lincoln a try. Even if it takes hours for you to get there, you will be happy. More
Sales and Finance Guys were GREAT I typically buy older used cars. This was my first time actually going to a dealership to purchase a new car. Irby did an excellent job guiding me thr I typically buy older used cars. This was my first time actually going to a dealership to purchase a new car. Irby did an excellent job guiding me through the whole process. I also appreciate the work James put in to get me financed through Ford Credit at a low APR. While my credit has improved a lot over the past few years I'm still not at that great or excellent point with my score. Even so, James was able to get me a low APR. I'm so glad I decided to stop by this dealership to purchase my first new car. More
Almost went wrong - - but turned out PERFECT! Thanks to Mark Revely (aka Hollywood) and the team at Richmond Ford Lincoln, I'm the proud owner of a sweet 2017 Lincoln MKC! The trade-in process w Thanks to Mark Revely (aka Hollywood) and the team at Richmond Ford Lincoln, I'm the proud owner of a sweet 2017 Lincoln MKC! The trade-in process went well. The new vehicle purchase was going well--until I realized I was in wrong vehicle...what a big snafu! All stepped up however, to find me the right vehicle and now I'm extremely happy. Individual shout out to Mark Revely (aka Hollywood), Dino Faupel, Sof Yahiaoui, Daryl Egerton, Mark Snider, and Chris Williams. You guys rock!! I would definitely recommend this dealership to friends and family. Michelle Lee Lewis, MBA More
First Car Buyer/Great Experience Richmond Ford Lincoln made my first car buying experience awesome. I worked closely with Alan Tuck also Dino, James and plenty of others. They were a Richmond Ford Lincoln made my first car buying experience awesome. I worked closely with Alan Tuck also Dino, James and plenty of others. They were all dedicated to helping me get exactly what I wanted. Alan even searched the lot multiple time looking for the car that I desired. The deal I received came with a great warranty plan and I feel that I can trust that they will help with whatever I may need done on my car in the future. I would definitely recommend that if you are in need of a car; go to this dealer! Leslie B More
Wonderful surprising a simple blessing I walked into Richmond Ford expecting to be denied for a car loan. My current car was on it's last leg. I was upside down with my current loan. My sal I walked into Richmond Ford expecting to be denied for a car loan. My current car was on it's last leg. I was upside down with my current loan. My sales rep was Chris Barrack, a very sweet and compassionate young man. He work tiredlessly to get me a loan. He worked with his manager (Sof) and the finance accountant (James) and the 3 of them SUCCESSFULLY obtain a car for me. This was one of the greatest experiences I've ever had when trying to make such a mager purchase. I will never go any where else to get a vehicle and will highly recommend Richmond Ford to everyone I know. Thank youvso much. More
Pleasure to Work With Richmond Ford made it so easy to purchase my King Ranch truck. The staff was helpful, friendly, courtesy and awesome to work with. Would definitely Richmond Ford made it so easy to purchase my King Ranch truck. The staff was helpful, friendly, courtesy and awesome to work with. Would definitely buy from them again! More
My 2017 Ford Focus I have never had any one go to bat for me in the manner Ryan did!!!! Was looking at a used Focus an Fiesta and I couldn't believe my ears that he not I have never had any one go to bat for me in the manner Ryan did!!!! Was looking at a used Focus an Fiesta and I couldn't believe my ears that he not only got me APPROVED but, I wasn't getting a used car I was getting a brand new car!!!!! My 1st brand new car in my life and it would not have happened without Ryan You all got the mold breaker with him!!! What an amazing person all together Helpful, honest, and willing to go to the distance for his customers THANK YOU RYAN & RICHMOND FORD More
Excellent experience buying my 1st vehicle! I bought my first vehicle from Tony Taylor and Chris Barrack last spring. Both salesmen were excellent and easy to work with! I will definitely be buy I bought my first vehicle from Tony Taylor and Chris Barrack last spring. Both salesmen were excellent and easy to work with! I will definitely be buying my next vehicle from Richmond Ford Lincoln! More
Great buying experience Very friendly sales experience. No high pressure sales pitch. Very helpful. Helped me through the whole process . Was more interested in fitting me to Very friendly sales experience. No high pressure sales pitch. Very helpful. Helped me through the whole process . Was more interested in fitting me to my truck than making a sale. Very great experience. Outstanding salesman. More
Great Experience Buying My New Truck This is the 2nd truck that I have purchased from Chris. He is very honest, forthright, and helpful throughout out the entire process. I will certainly This is the 2nd truck that I have purchased from Chris. He is very honest, forthright, and helpful throughout out the entire process. I will certainly keep going back to Richmond Ford in the future More