Richmond Ford Lincoln
Richmond, VA
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New Car Purchase I went to this dealership twice and both times Keke was there immediately to greet me. The second time she convinced me to purchase my dream car even I went to this dealership twice and both times Keke was there immediately to greet me. The second time she convinced me to purchase my dream car even though they were already closed. She stayed after hours, along with her team to make sure I was happy with my vehicle. Go see Keke, you will not be disappointed. More
Great Dealership I was greeted in the parking lot after parking my old car. It was a great experience from the time I got there to the time I left. I will send others I was greeted in the parking lot after parking my old car. It was a great experience from the time I got there to the time I left. I will send others your way !!!! More
Great Deal! KeKe was awesome! She assisted us with our purchase from beginning to end! She even helped with the detailing of the car! She was such a sweetheart an KeKe was awesome! She assisted us with our purchase from beginning to end! She even helped with the detailing of the car! She was such a sweetheart and very polite and humble! More
Purchase Bought a used truck the salesperson, the finance department and the management staff I worked with were helpful courteous and kind and informative. Th Bought a used truck the salesperson, the finance department and the management staff I worked with were helpful courteous and kind and informative. The tinting on the driver's window was damaged when they were cleaning the truck for me to take with me. I went in and they repaired it and they did a great job repairing it for me. I don't know who did the repair work but I want to say Thank you Richmond Ford. More
Best all around experience!!!!! Here's the deal I have gotten many cars in my time and must say this was by far the best experience that I have ever had at any dealership. Michael Lo Here's the deal I have gotten many cars in my time and must say this was by far the best experience that I have ever had at any dealership. Michael Lozano is hands down one of the best salesman I have ever come across. Not only did he get me in the car that I absolutely wanted but he educated me on German baked goods. He was never pushy but wanted to make sure that I had the best experience and that I got into a vehicle that was affordable and met my needs. Hands down you must go here if you are searching for a new or used vehicle as the staff from sales all the way down to financing is absolutely the best and wants what works for you. They made my deal quick and easy and with no stress at all. Please do yourself a favor and go see Michael and Vinny. They will definitely take care of you. More
This is the 5th vehicle we have purchased from Richmond Ford . The whole staff are very friendly and helpful and go the extra mile to make sure you are happy. The service department is outstanding and are there . The whole staff are very friendly and helpful and go the extra mile to make sure you are happy. The service department is outstanding and are there if you have questions. Don't waste your time elsewhere just go to Richmond Ford. They will do whatever is necessary to get you in the vehicle you want. More
2017 F150 Went to Richmond ford, looking for an f150 and was greeted by Alan tuck. Alan was great, top notch, got what we needed and no pressure, great environ Went to Richmond ford, looking for an f150 and was greeted by Alan tuck. Alan was great, top notch, got what we needed and no pressure, great environment and friendly staff. More
Listening to the Customer is Essential I had contacted Alan Tuck prior to my arrival at the dealership thinking that a gently used vehicle was going to meet my needs. After listening to wh I had contacted Alan Tuck prior to my arrival at the dealership thinking that a gently used vehicle was going to meet my needs. After listening to what I really wanted (not what I thought I wanted) Alan found two 2017 Edges on the lot that had all the features I wanted. I traded a 2007 Edge in and got a great trade-in allowance, end of the year deals and Ford incentives. Couldn't ask for more!!!! Alan is what I consider a great sales person. He didn't show me more expensive models, he only showed me the one's in the price range I gave him with the features that I wanted. He really cares about his customers. I would recommend him to anyone looking for a new vehicle. More
Very friendly, knowledgeably regarding Ford products Friendly service, strong Ford product knowledge, focused on customer needs, no hassle regarding price or financing options. Overall a good experience. Friendly service, strong Ford product knowledge, focused on customer needs, no hassle regarding price or financing options. Overall a good experience. I would recommend Richmond Ford. More
Great service, excellent staff. Brandon was extremely helpful. He didn't just care about making a sale, he really wanted to help me find the perfect vehicle for my lifestyle. Brandon was extremely helpful. He didn't just care about making a sale, he really wanted to help me find the perfect vehicle for my lifestyle. More