Richmond Ford Lincoln

Excellent My experience dealing with Mr. Johnson was outstanding. This was my first purchase of a new vehicle. I would definitely recommend Richmond Ford to all My experience dealing with Mr. Johnson was outstanding. This was my first purchase of a new vehicle. I would definitely recommend Richmond Ford to all of my family and friends. More

Buying our truck. We were informed of trucks that came in on a regular basis by Nick the sales manager. Nick knew our price range and the type of truck we were looking We were informed of trucks that came in on a regular basis by Nick the sales manager. Nick knew our price range and the type of truck we were looking for and he constantly called and informed me whenever one came on his lot. I was very impressed on the customer service that Nick gave us. Alan was the salesman that assisted us with the sale as well. He was very helpful and understanding of our needs when it came to the purchasing of this truck. Alan is still being very helpful to our needs even though we are having mechanical issues with the truck. From the beginning of Friday Dec 8th when we signed the papers to buy the truck until now everyone at Richmond Ford Lincoln has given us the best customer service a dealer could possibly give. Thank you to all who is and has assisted us in our purchase. More

An Awesome & Easygoing Experience My prior experiences with car shopping have always been stressful due to pushy and aggressive salesmen, who make the process extremely difficult and u My prior experiences with car shopping have always been stressful due to pushy and aggressive salesmen, who make the process extremely difficult and unpleasant: When buying a new car should be exciting and pleasant. From the moment my girlfriend and I entered the building, we were very kindly greeted by everyone in the dealership and Cody Barr was very professional, prepared and pleasant. Cody went above and beyond to make sure that I was able to get into the car I wanted and was very mindful of my budget and didn't push me into going over that budget, which is very rare in car sales. Nick Awad was also extremely helpful in this whole process and I couldn't be more satisfied with my experience at Richmond Ford Lincoln and with Cody Barr, sales manager Nick Awad and Matthew Carpenter in finance. Thank you all so much for getting me into my Ford Explorer, I couldn't be more satisfied! More

Awesome experience I purchased a 2017 Ford Explorer and Cody barr was my salesman. Cody may this experience stress free. Cody was professional respectful and honest thr I purchased a 2017 Ford Explorer and Cody barr was my salesman. Cody may this experience stress free. Cody was professional respectful and honest throughout the entire process. I've been to four dealerships and Cody was the best sales person by far. Not only did I purchase a vehicle I gained a friend thank you Cody. More

Even in the snow My whole experience at Richmond Ford was beyond great! Everyone was very attentive, however I would like to point out Justin in particular. He made su My whole experience at Richmond Ford was beyond great! Everyone was very attentive, however I would like to point out Justin in particular. He made sure that I left with the vehicle I wanted. He even went out in the middle of bad weather, snow to be exact, to get me the vehicle I wanted that was at another location. I would also like to mention Chad (in finance)! He was so straight forward when it came to numbers. He made sure he looked at all options to get me what I wanted!! I will highly recommend Richmond Ford to anyone looking for great customer service in a dealership!!!!! More

Down to earth, Keeping it real, Excellent Service! Alan greeted us when my wife and I walked in and took care of us all the way until we drove away. His experience and down to earth personality was exa Alan greeted us when my wife and I walked in and took care of us all the way until we drove away. His experience and down to earth personality was exactly what we were hoping to find when looking for a new car. He searched for the perfect fit for us and went above and beyond to make us feel comfortable and at ease. Nick and Matthew were also great and very knowledgable. Thank you Nick and Matthew as well! We are so grateful that Alan took care of us last Saturday. He is certainly an asset to RVA ford/Lincoln! Thanks again Alan! We will certainly spread the word. Best Matt and Candace More

Alan is the best Alan made feel like I wasn’t being pressured in buying a car that I had time to think. He had all of the answers to all my questions and I really app Alan made feel like I wasn’t being pressured in buying a car that I had time to think. He had all of the answers to all my questions and I really appreciate that, Thanks Alan More

No pressure very nice experience I have bought a lot of cars in my time. The car shopping at Richmond ford was very gratifying and the salesman was fantastic to help me along the way. I have bought a lot of cars in my time. The car shopping at Richmond ford was very gratifying and the salesman was fantastic to help me along the way. More

an awesome experience My experience with this dealership was fabulous. Everyone went above the call of duty to make sure that all my needs were met. I wish that I could rem My experience with this dealership was fabulous. Everyone went above the call of duty to make sure that all my needs were met. I wish that I could remember the other gentleman who aided in me purchasing my beautiful Lincoln MKX. Thank you all I am truly thankful and grateful to each of you More

A Great Experience at Richmond Ford Lincoln I had a great experience buying my 2011 Ford F-150. My salesman was great and very helpful. Jazz was very attentive during the process. In the future I had a great experience buying my 2011 Ford F-150. My salesman was great and very helpful. Jazz was very attentive during the process. In the future this will be where I'll be doing my business. More