Richmond Ford Lincoln
Richmond, VA
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Excellent Service! Brandon helped out so much and even drove the car home for us because I couldn’t drive that car and my car home. He also let me know all of my options Brandon helped out so much and even drove the car home for us because I couldn’t drive that car and my car home. He also let me know all of my options and helped me figure out what I really wanted. First time car shopping, excellent experience. More
An Excellent Experience Sean Jones assisted us on two different occasions in our search for a vehicle that had very specific needs. Mr. Jones took was extremely knowledgeable Sean Jones assisted us on two different occasions in our search for a vehicle that had very specific needs. Mr. Jones took was extremely knowledgeable about the vehicle we were interested in and took the time to explain everything and answered all of our questions. Very professional! No hard sell or any pressure tactics. I would definitely recommend him to anyone looking for a vehicle, new or used. More
Awesome Experience Everyone at Richmond Ford goes out of their way to make sure the experience is good. From thd first phone call to signing the last piece of paper the Everyone at Richmond Ford goes out of their way to make sure the experience is good. From thd first phone call to signing the last piece of paper the service is exceptional. More
It was great My experience here was great Brandon was awesome he did everything and more to get me the car I loved and get me to drive off the lot with it. I had m My experience here was great Brandon was awesome he did everything and more to get me the car I loved and get me to drive off the lot with it. I had my eye on a different car but after test driving both he help me make the right decision More
Great salesman Dino really went above and beyond to get me the vehicle I wanted. Service sucked. Got an item stolen and do not trust salesman Dino really went above and beyond to get me the vehicle I wanted. Service sucked. Got an item stolen and do not trust More
Purchase a new Lincoln Great service ! Price was good but could have been better. When I decide to buy again, I will return to Richmond Ford! Sell man was awesome and very h Great service ! Price was good but could have been better. When I decide to buy again, I will return to Richmond Ford! Sell man was awesome and very helpful. More
Best Body Shop ever I bought a brand new Taurus and unfortunately I tapped the front bumper. Jimmy in the body shop took care of my car, Mike the GM did an incredible th I bought a brand new Taurus and unfortunately I tapped the front bumper. Jimmy in the body shop took care of my car, Mike the GM did an incredible thing of helping me out with my deductible. I just can’t tell you enough how great this dealership is the workmanship and service the attention to detail, They are the best dealership that I have ever used in my 61 years and 37 brand new cars and over 85% of them Fords. More
Body shop We had a accident and Chris and April where amazing, they helped us call the claim in and get the process started, they had to replace one head light We had a accident and Chris and April where amazing, they helped us call the claim in and get the process started, they had to replace one head light lens on the car and when we said how funny it looked Chris got his stuff and polished the other one for us to make it match better, that was going above and beyound in our book, it was nice to feel appreciated as a customer and not a dollar. Thanks again Chris and April More
jasmeet singh is great!!! we had the pleasure of working with jasmeet singh... he greeted us on the lot and was extremely helpful throughout the entire car buying process... fr we had the pleasure of working with jasmeet singh... he greeted us on the lot and was extremely helpful throughout the entire car buying process... from test driving the vehicle to making sure our purchase went as smoothly as possible... even after our purchase jasmeet still remains extremely responsive to our needs... he's great... and we would definitely recommend going through jasmeet for your next vehicle purchase!! More
Alan Tuck is Awesome!!! I was greeted by Alan on the lot the evening I looked at the vehicle. It was a day or two after I stipped by again, and Alan and I did a test drive. I was greeted by Alan on the lot the evening I looked at the vehicle. It was a day or two after I stipped by again, and Alan and I did a test drive. As we are going through this test drive, Alan explained features of the vehicle like I have never heard before from a sales person. And, he gave great detail about the vehicle which impressed me. He is the not the high pressured sales person but rather calm and even keeled. Even though I didn't do my financing with them, the finance team was very pleasant. The experience I had was like I was in the showroom with a bunch of my friends. I would highly recommend seeing Alan Tuck for your next automotive purchase. More