Richmond Ford Lincoln
Richmond, VA
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Excellent customer service Jacin, Richie & Roger were great to work with, as was everyone else involved. Thank you for all your help. I wouldn’t hesitate to recommend these folk Jacin, Richie & Roger were great to work with, as was everyone else involved. Thank you for all your help. I wouldn’t hesitate to recommend these folks & this dealership to friends & family. More
JR and Richmond Ford Lincoln sales review My overall experience with JR and the staff at Richmond Ford was excellent. JR was very professional and I felt like I was buying a new car from a fr My overall experience with JR and the staff at Richmond Ford was excellent. JR was very professional and I felt like I was buying a new car from a friend. The sales manager was great as well as the finance department. They didn’t push me when I declined accessories and extended warranty options. I will go back to Richmond Ford when my wife needs a new vehicle. Even other staff members working there would acknowledge me and say hello. You can tell they want to make a good experience for the customer More
Easy! Jacin made this whole experience so easy. He was very knowledgeable and explained everything along the way. He made sure we understood and was so frie Jacin made this whole experience so easy. He was very knowledgeable and explained everything along the way. He made sure we understood and was so friendly. Awesome experience! More
Very helpful.very good experience Alan tuck was very easy to work with, listen to what we were looking for and work with us to find the right car. A friend had just brought a car and s Alan tuck was very easy to work with, listen to what we were looking for and work with us to find the right car. A friend had just brought a car and sent me to this dealership. Everyone we talked to was nice and helpful. More
Richmond Ford is Awesome Hand was forced to get a new car and this was an extremely painless experience. Alan and Mike are two of the best humans - I couldn't have asked for a Hand was forced to get a new car and this was an extremely painless experience. Alan and Mike are two of the best humans - I couldn't have asked for any better service. Courteous, explained everything fully - especially for my first car lease, they made sure everything was painless. Would recommend them to anyone and everyone. More
Great experience with this dealership We rated this dealership excellent .All employeed we're very helpful. We will surely come back to keep up with the service our new truck We rated this dealership excellent .All employeed we're very helpful. We will surely come back to keep up with the service our new truck More
"Excellence in Action" From the moment that I contacted the dealer, regarding a vehicle that I'd found on their website, I was impressed by their abilities to be respectful From the moment that I contacted the dealer, regarding a vehicle that I'd found on their website, I was impressed by their abilities to be respectful of their customers, through the entire process. When I arrived at their facility, I was greeted warmly by everyone that I met there and was promptly introduced to Alan Tuck, who professionally and respectfully closed the deal for us. More
Good, had the truck I wonted They had the tuck I wonted the sales person was grate. He was polite helpful and respectful. The thing I did not like was everything they tried to s They had the tuck I wonted the sales person was grate. He was polite helpful and respectful. The thing I did not like was everything they tried to sale you afterwards More
Collision estimate Christopher Jones the Collision Center Director helped me with a scratch in my new Ford Fusion that would have cost several hundred dollars to have re Christopher Jones the Collision Center Director helped me with a scratch in my new Ford Fusion that would have cost several hundred dollars to have repainted. He went way beyond his duties to fix my situation. Thank you More
Great customer service! Everyone was very professional and attentive. Jasin was very helpful and worked with us to get the right price on our expedition! Dino and roger were Everyone was very professional and attentive. Jasin was very helpful and worked with us to get the right price on our expedition! Dino and roger were also awesome. Definitely Will return for our next vehicle after being longtime sheehy customers. More