Richmond Ford Lincoln

Easy Peasy Lemon Squeezy I went to trade in my 2015 Ford Fiesta for a 2013 Ford Escape. I needed extra room for my drums and it was a good deal for the vehicle. They were able I went to trade in my 2015 Ford Fiesta for a 2013 Ford Escape. I needed extra room for my drums and it was a good deal for the vehicle. They were able to give me the exact amount left on my fiesta minus $300.00. I told them what I wanted my monthly payment to be and they were able to get it really close. I was also able to get a 2 year warranty for not much extra. Alan Tuck and his crew were very helpful and made the process very easy and I left with my new vehicle without spending a dime or having to visit the DMV. I will continue to be a Ford driver for the foreseeable future. More

Buying a used Ford Escape I don't often give out perfect scores when responding to requests for rating a buying experience, but this time came as close to perfect as any experi I don't often give out perfect scores when responding to requests for rating a buying experience, but this time came as close to perfect as any experience I've had. The car was right, the price was right, etc. I believe the reason for that is because this is an attitude that has become ingrained into the whole car buying process. I think the main question here is whether or not I would do it again. The answer to that is YES. More

2018 Ford Buying experience! The staff at Richmond Ford was extremely helpful, professional, and knowledgeable when it came to finding me the perfect new truck I was looking for. The staff at Richmond Ford was extremely helpful, professional, and knowledgeable when it came to finding me the perfect new truck I was looking for. The entire staff out worked all other dealers I'd looked at resulting in a great buying experience. This was my third vehicle from Richmond Ford Lincoln and I have every intention of buying with them on my next one. More

Awesome costumer service Jacin Lisner help me a lot today for get my new car, he listen me all the questions I had and also he help me to find the best deal. If you want a awe Jacin Lisner help me a lot today for get my new car, he listen me all the questions I had and also he help me to find the best deal. If you want a awesome help to find a car ask for him. More

Very helpful; Rodger was my ears and eyes. Thank you!! I've been treated with much respect. Rodger Arnold was more than helpful and polite. I would recommend them to any one interested in buying a vehicl I've been treated with much respect. Rodger Arnold was more than helpful and polite. I would recommend them to any one interested in buying a vehicle. Thank you for all your help!! Armando M. Sinicropi More

Collision I have used Richmond Ford Collision previously and my current experience was just as fabulous as the last one. The work is excellent and timely. Apr I have used Richmond Ford Collision previously and my current experience was just as fabulous as the last one. The work is excellent and timely. April Bush is always on top of her game to make sure that her customers are completely satisfied! Would definitely recommend! More

Great Service and Experience I had been in a search for the “perfect” Expedition for a while and finally found it at Richmond Ford. Jacin and the rest of the crew made everything I had been in a search for the “perfect” Expedition for a while and finally found it at Richmond Ford. Jacin and the rest of the crew made everything run smoothly, down to the hold up on being able to actually drive my new truck home. It had only been on the lot 2 days, so still needed a new state inspection before I could take it. They had that done first thing on Monday and then delivered my new truck to me so that I wouldn’t have to go back. Would definitely recommend Richmond Ford to anyone looking to buy! More

Excellent I was very pleased with the customer service that I received and to mr. Frank tuck it was a Bodacious exp erience enjoyed the conversation Thanks I was very pleased with the customer service that I received and to mr. Frank tuck it was a Bodacious exp erience enjoyed the conversation Thanks More

James Johnson met us when we entered the showroom and made us feel very comfortable. He asked what kind of car we were looking for and then showed us the cars that met us when we entered the showroom and made us feel very comfortable. He asked what kind of car we were looking for and then showed us the cars that were on the lot. James was always respectful and patience to answer our questions, which were many. Mr. Dino Faupel checked our credit scores and was very discrete when he told us what they were. He was there to help in any way. Christy Nichols in financing was very helpful and finished our paper work quickly. My new car was clean, filled with gas and ready for me to drive when we arrived to pick it up. Thanks to James Johnson, Dino Faupel, Allison Johnson and Christy Nichols for making this purchase such a great experience. So if you are in the market for a new car go to Richmond Ford Lincoln for the best experience in town buying a new car. Be sure it is to ask for James Johnson. The Witts More

Overwhelming at first but the Best and Blessed experience. Hello, All of the different individuals with whom I spoke with were from; customer service, sales, management, finance were welcoming, respect Hello, All of the different individuals with whom I spoke with were from; customer service, sales, management, finance were welcoming, respectful, attentive and really organized. I am thankful to have received great customer service from Mr. Kevin Chillin over the phone from day 1, Once I came into the dealership, Mr. Josh Ross was very professional and informative. His patience and dedication to his work really spoke volumes he helped me to pick the best car which I am overjoyed to call "my first car". He even put my new license plates up once I received them in the mail. Be blessed Mr. Josh Ross. Thank you to Mr. James Craft for checking in and saying that "congrats, I can feel the excitement". That made me joyous. Thank you Mr. Dino Faupel for welcoming me and saying "congrats on my new car with a firm handshake and bright smile". In the end it was with Mr. Micheal Jackson who finally helped me to sign and seal the final paperwork. Overall the entire team were excellent. I came in looking to buy a used car and in the end I ended up with a used/New car which I am humbly grateful to call my own. Thank you to you all and team, for all of your service. Josselyne More