Richmond Ford Lincoln

Outstanding Service I encountered Richmond Ford Lincoln after a tree branch fell on my Subaru. The entire experience with them was seamless. From them calling me back q I encountered Richmond Ford Lincoln after a tree branch fell on my Subaru. The entire experience with them was seamless. From them calling me back quickly, to sending a tow truck, to being completely up front and honest about all repair costs, to staying in regular communication about the repairs and schedule, and to doing a stellar job, I couldn't recommend them more. They made a stressful experience as low stress as possible, and my car honestly looks better than it did before the tree incident. If you're looking for a service provider, start here. A+ customer service. More

Great Sales Experience We came in for service and worked with Alan in the service department. He turned a frustrating problem into a positive solution. Alan had Chris Paulk We came in for service and worked with Alan in the service department. He turned a frustrating problem into a positive solution. Alan had Chris Paulk call me to see if he could help with replacing our current vehicle with the loaner Alan had provided us why our car was being serviced. It was a great experience and would recommend Chris Paulk for anyone in the market for a car or truck. More

Making the buying experience the way it should be. Great! Jazz went out of his way to make sure I felt at ease from the first time I spoke to him. He made sure to hear what I wanted not what he wanted to sel Jazz went out of his way to make sure I felt at ease from the first time I spoke to him. He made sure to hear what I wanted not what he wanted to sell. Jazz went to work even before I met him in person to get me the best auto for the best price. If you are in the market for a new car, you would be wise to see Jazz and give him the opportunity to work for you to do the same. One true gentleman. Thanks so much Jazz. More

Superior Experience! I’ve been to a couple Ford dealerships searching for a specific Ford F-150 and this dealer exceeded my expectations. Jonathan “Johnny” Reed helped me I’ve been to a couple Ford dealerships searching for a specific Ford F-150 and this dealer exceeded my expectations. Jonathan “Johnny” Reed helped me from beginning to delivery of the vehicle. He was courteous, honest, helpful and above all very knowledgeable about the product he was selling. He was engaged and delivered a positive car buying experience with zero pressure. Definitely a great experience with Jonathan and Richmond Ford, which is now my go-to-dealership! More

Great sales They are very friendly .. they help with everything that you need. Jasmeet is very enthusiastic and kind he is a great salesman. Very satisfied with t They are very friendly .. they help with everything that you need. Jasmeet is very enthusiastic and kind he is a great salesman. Very satisfied with this great team. More

2019 Ford Fusion SE My experience with this dealership has been awesome. The staff members are genuine, helpful, resourceful, and offer many other positive qualities th My experience with this dealership has been awesome. The staff members are genuine, helpful, resourceful, and offer many other positive qualities that help make this location the best. In my opinion, the sales representatives truly want you to develop a connection with a vehicle and not just make a sale. All in all, I'd definitely recommend this dealership. More

Jimmy Turner and the Collision Team did an outstanding job! I had an accident with my 2017 F-150 Lariat last December where the frame needed to be replaced. Jimmy Turner and his body and engine man took it all I had an accident with my 2017 F-150 Lariat last December where the frame needed to be replaced. Jimmy Turner and his body and engine man took it all apart and put it back together flawlessly! All parts replace and the paint job was amazing. Jimmy Turner kept me updated throughout the whole process. I will be buying my Ford trucks from Richmond Ford from now on. More

Joe gets it done! My 2017 Ford F150 had a warranty claim. I took it to Richmond Ford Lincoln where Joe handled the rest. I needed a loaner vehicle while my truck was be My 2017 Ford F150 had a warranty claim. I took it to Richmond Ford Lincoln where Joe handled the rest. I needed a loaner vehicle while my truck was being repaired. Without hesitation Joe had a loaner vehicle for me. Joe provided excellent customer service, Communicated effectively, and made my experience stress free. If I need any work done in the future I know where I’m going. More

Great Experience Purchasing F-150 I came to Richmond Ford, after having a terrible experience at the Sheey Ford dealer looking for a new truck, Jazz Singh and Evelyn helped me and we’r I came to Richmond Ford, after having a terrible experience at the Sheey Ford dealer looking for a new truck, Jazz Singh and Evelyn helped me and we’re both great throughout the entire process helping me and answering any questions that I had. Jazz was very attentive and help with anything that I needed. It was very pleasant dealing with him and Richmond ford. I will be back for my next vehicle. More

EXCELLENT DEAL Thanks to JAZZ SINGH, I recieved a fantastic reassuring deal without spend much of anything out of the pocket! I highly recommend him when you visit Thanks to JAZZ SINGH, I recieved a fantastic reassuring deal without spend much of anything out of the pocket! I highly recommend him when you visit More