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Richmond Ford Lincoln

Richmond, VA

4.5
1,262 Reviews

4600 W Broad St

Richmond, VA

23230

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Showing 1,262 reviews

May 20, 2019

Great Jazz was great and helped me in every way possible. Whatever you pay him is not enough!!! Highly recommend Richmond Ford Lincoln. Will be back. More

by Startrek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh
May 28, 2019 -

Richmond Ford Lincoln responded

Thanks so much for your recommendation and 5-star rating! It means a lot that you took the time to provide this feedback and we know that Jazz will feel the same way. See you next time!

May 20, 2019

Jazz is awesome! My experience with jazz and the ford Lincoln dealership was absolutely amazing. Not only was an amazing used deal brought to my attention he and his c More

by JasonRVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh
May 28, 2019 -

Richmond Ford Lincoln responded

Thank you for the kind words and stellar feedback pertaining to your visit. Jazz works hard to ensure our guests leave completely satisfied and we'll be sure to forward your review. Enjoy your vehicle!

May 17, 2019

GREAT ! everyone is so helpful and nice and the new owners meetings are really helpful. we had many questions and all were answered without making us feel stu More

by mach1 bobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
we talked to several employees there and every one of them were as nice as could be, James Johnson, Tyler Rood
May 28, 2019 -

Richmond Ford Lincoln responded

Congratulations on your new vehicle and thank you for this outstanding feedback. It was a pleasure to assist and we're excited to learn that you really enjoyed your time with our team. Come back soon for a New Owners Seminar if you'd like to learn more about your vehicle!

May 16, 2019

blue tooth Purchased vehicle a little over a year ago. Got new cell phone and was having difficulty setting up Bluetooth. Called my salesperson and he was happy More

by mB17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Singh
May 28, 2019 -

Richmond Ford Lincoln responded

Thank you for reviewing your recent interaction with our team. We're always here to assist so please never hesitate if you have any other questions in the future. We appreciate your 5-star ratings!

May 11, 2019

New car experience. I viewed a car online, called the dealership and spoke to Jasmeet Singh. When I arrived he had the car at the door and ready for my review. He was kno More

by Sunbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Johnson, Jasmeet Singh, Josh Ross
May 14, 2019 -

Richmond Ford Lincoln responded

Thank you for taking the time to describe your experience with our team. We're thrilled that you found the visit so accommodating. Please be sure to come back or give us a call if there's ever anything that we can do for you!

May 08, 2019

Great Dealership, Team and Salesman I would like to say all the team at Richmond Ford Lincoln were great. Salesman Chris Burnette was a pleasure to work with, and really cared, and liste More

by Bruce Worsham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Johnson, Chris Burnette, Dino Faupel, Jonathan Reed
May 10, 2019 -

Richmond Ford Lincoln responded

Thanks for your business and allowing our team to assist in finding you a truck. We appreciate you taking time out of your schedule to provide this detailed feedback. Look forward to seeing you next time!

May 07, 2019

Truck Purchase Was looking to purchase a truck for the first time. Found one that was within my year & price range and with very few miles. The salesman did a grea More

by Jzlvr22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh
May 07, 2019 -

Richmond Ford Lincoln responded

Thank you for your business and honest feedback. It can sometimes be tricky finding the best truck so we appreciate you trusting our team to assist. We look forward to seeing you again next time!

May 06, 2019

I purchased a vehicle from Richmond Ford My salesperson was awesome. Everything he told us was true. We didn't have to do a lot of back and forth. I would always use him. More

by GAME OF THRONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh, Christy Nichols
May 07, 2019 -

Richmond Ford Lincoln responded

Thank you for taking time out of your schedule to provide this stellar feedback. It was our pleasure to assist in your search for a vehicle! We appreciate your 5-star ratings and hope to see you again!

May 04, 2019

Bought a very pretty 2014 Mustang My grandson and I came to this dealership and bought a 2014 Mustang today we previously brought a Mustang from here three years ago and had wonderful More

by Bren1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Singh, Dino Faupel, Jasmeet Singh
May 07, 2019 -

Richmond Ford Lincoln responded

Thank you for your recommendation and outstanding feedback here on DealerRater. We couldn't be happier to learn that you and your grandson are enjoying the Mustang! Our team is always available to assist so if there's anything we can do moving forward, please do not hesitate to reach out!

April 29, 2019

Selling Above and Beyond First off I live in Erie Pennsylvania and the dealership is in Richmond Virginia. They had the F250 I want but in the back of my mind im thinking th More

by Jeremi78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh
May 01, 2019 -

Richmond Ford Lincoln responded

Thanks so much for considering our dealership despite our distance apart! We're thrilled to learn that Jazz could provide such a superb experience for you. Congratulations on your new truck!

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