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Richmond Ford Lincoln

Richmond, VA

4.5
1,262 Reviews

4600 W Broad St

Richmond, VA

23230

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Showing 1,262 reviews

August 02, 2019

Great car, great price, great service! We were in the Richmond area shopping for a used car and just happened upon the Richmond Ford Lincoln dealership, as we had not yet found the right ca More

by aehughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh
Aug 02, 2019 -

Richmond Ford Lincoln responded

We couldn't be happier to learn that you had such a wonderful experience with Jasmeet. Our team is fortunate to have him and we know that your review will put a smile on his face. Thanks for the positive feedback here on DealerRater!

August 02, 2019

Fiesta Prestaron un servicio de buena calidad, hubo buena comunicación durante todo el tiempo del proceso. Ademas de eso estuvieron atentos a los requerimie More

by Azul
Recommend Dealer
Yes
Employees Worked With
Kevin Chillin, Michael Muniz
Aug 02, 2019 -

Richmond Ford Lincoln responded

Welcome to the Richmond Ford family and thanks so much for taking the time out of your schedule to provide feedback on our DealerRater page. Our team strives to provide an experience that makes our guests feel completely comfortable and we're grateful to know that was accomplished during your visit. Hasta la próxima!

August 02, 2019

As Super as my new Super Duty! I was in a tight bind for a new truck due to need for last minute trip out of town. Meet Jazz and he was on top of his game from the start. Friendly More

by tkn33bush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Johnson, Jasmeet Singh
Aug 02, 2019 -

Richmond Ford Lincoln responded

Thank you so much for taking the time to share your feedback with our team! Jasmeet and our entire team works hard to ensure our guests have a memorable experience. We will be sure to share your review and we look forward to working with you again down the road.

July 24, 2019

Jazz is the man Love the experience! Jazz is outstanding! Have to love ford with how well they last. Jazz has an awesome personality with interacting with customers a More

by Matt N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh
Jul 24, 2019 -

Richmond Ford Lincoln responded

Matt, thank you so much for this stellar feedback and 5-star rating. Jazz truly goes above and beyond to ensure our customers are happy and we know that he will appreciate your review. We look forward to working with you again down the road!

July 23, 2019

One Happy Customer! I am extremely satisfied with the service I received at Richmond Ford. Jazz Singh was extremely patient, understanding, and willing to help in any way More

by Mohammad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh
Jul 24, 2019 -

Richmond Ford Lincoln responded

Mohammad, thanks for your business and recommendation. Our team strives to provide the highest quality customer service so we're glad that you feel we were successful. See you next time!

July 22, 2019

Awesome service, very friendly and professional! A dealer that puts the needs of customers first and buying a vehicle second. Superb service and made the experience very enjoyable. Was extremely impr More

by Killer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Kosiewicz, Jasmeet Singh, Christy Nichols, Micheal Jackson, Treasure Godwin
Jul 24, 2019 -

Richmond Ford Lincoln responded

Thanks for this valuable feedback on your visit to our location. We're thrilled to know that our team was able to assist in finding you the best vehicle! Let us know if there's anything we can do for you in the future!

July 17, 2019

Great experience! This is the second time I have bought a car from this dealership, and the second time I had a great experience. The salesman, Jaz, wasn't pushy and he More

by 3DogMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh, Christy Nichols
Jul 17, 2019 -

Richmond Ford Lincoln responded

Congratulations on your new vehicle and thank you for the repeat business! We appreciate your honest feedback and we know that Jaz will too. Be sure to come back for a New Owners Seminar if you'd like to learn even more about your new vehicle!

July 16, 2019

Awesome Kevin and everyone were really awesome and super nice, great deals. I will definitely recommend this to my friends in need of a car now. More

by Spencefamily4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Johnson, Josh Ross, Kevin Chillin
Jul 16, 2019 -

Richmond Ford Lincoln responded

Thanks for your business and recommendation! We'll be sure to forward your feedback to Kevin and the rest of our team! Enjoy your new vehicle and be sure to come back for your complimentary first oil change and tire rotations!

July 14, 2019

Amazing Experience! I came into this Ford looking for a truck after my vehicle was totaled in an accident at the end of June. When I walked in, Justin Hinds greeted me an More

by mroselambi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Johnson, Justin Hinds
Jul 15, 2019 -

Richmond Ford Lincoln responded

Thanks so much for not only your business but also this glowing review. We're sorry that your previous truck was totaled in an accident but glad that you were not seriously injured. It our pleasure to help you find a truck and we look forward to working with you again!

July 11, 2019

AWESOME My salesman Jazz was awesome, knowledgable, and very experienced. Sold me my f250 at a great price, was in and in out in a jiffy More

by W.green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Anderson, Jasmeet Singh, Treasure Godwin
Jul 11, 2019 -

Richmond Ford Lincoln responded

Congratulations on your new Ford F-250 and thanks for reviewing your experience with Jazz! Our goal is for every customer to leave with a smile so we're thrilled to know that you had such a great visit. Be sure to come back for your complimentary first oil change and tire rotations!

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