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Richmond Ford Lincoln
Richmond, VA
1,263 Reviews
Ron and Jeanine Kody purchased Richmond Ford Lincoln in 2007 with the simple goal of becoming the best automotive retailer in Central Virginia. As a result of this commitment, Ford has recognized Richmond Ford Lincoln every year with their prestigious President’s Award for Outstanding customer satisfaction! We pride ourselves on providing the highest level of customer service before and after the sale.
Our monthly new owner seminar is just one example of our ongoing commitment to our customers. You can join us monthly to get reacquainted with your vehicle, answer any questions you may have, or simply visit with our technicians as they review your vehicle from the ground up!
We also believe sales gimmicks such as 'price guarantees' and 'above market trade values', mislead the consumer and do not build lasting relationships. Simply put, consumers want the best deal possible, not just the perception of a great deal! As a result, we have become the Largest Ford Lincoln dealer in Central Virginia. Thank you for considering Richmond Ford Lincoln, we hope you will visit us in person or online, because it does matter where you purchase. Richmond Ford... Driven By You!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,263 reviews
March 31, 2012
Sort info. originally online. When arriving at dealer was met by Gary and ended up working with him in purchasing a used 2006 Jeep Liberty. Enjoyed the whole buying experience. met by Gary and ended up working with him in purchasing a used 2006 Jeep Liberty. Enjoyed the whole buying experience. More
by rickandmichael
Employees Worked With
Gary Dunn/Talal El Oukaili
March 28, 2012
Easy to deal with! They whole dealership was friendly and stayed 2.5 hours pass closing to help us on a Sunday! Would recommend this dealer highly. and stayed 2.5 hours pass closing to help us on a Sunday! Would recommend this dealer highly. More
by kimp96
Employees Worked With
Gary Dunn
March 15, 2012
Gary was great to work, he was very friendly and made the experience enjoyable. He was very helpful and taught me all about the features of my new car. I feel like I got a good deal on my car too. And 3 mon experience enjoyable. He was very helpful and taught me all about the features of my new car. I feel like I got a good deal on my car too. And 3 months later I still love my car! Overall it was a very positive experience. More
by lslutz
Employees Worked With
Gary Dunn
March 05, 2012
I was very pleased with the the overall experience of dealing with this dealership.The staff at richmond ford we very knowledgable,curteous and made me feel very comfortable buying a car from them and wo dealing with this dealership.The staff at richmond ford we very knowledgable,curteous and made me feel very comfortable buying a car from them and would recommend them to any of my friends and family. More
by jeffcass1
Employees Worked With
gary dunn,stephanie riggsby ,taft cameron
February 26, 2012
Bought a Ford F150. Great experience all around. Gary was awesome to work with - very professional. I drove from the Shenandoah Valley to Richmond for the vehicle and would do it again. I highly recommend th awesome to work with - very professional. I drove from the Shenandoah Valley to Richmond for the vehicle and would do it again. I highly recommend the team at Richmond Ford. More
by kmcfarling
Employees Worked With
Gary Dunn
February 21, 2012
Gary was very friendly and down to earth, patient while listening to our questions, and very straightforward with his answers. The whole staff had a great attitude and worked well together to quickly get u listening to our questions, and very straightforward with his answers. The whole staff had a great attitude and worked well together to quickly get us through the whole sale process. More
by wldflwr
Employees Worked With
Gary Dunn
February 12, 2012
We were very pleased with the service provided. Our We were very pleased with the service provided. Our transaction was handled in a timely manner. The service was excellent and well provided We were very pleased with the service provided. Our transaction was handled in a timely manner. The service was excellent and well provided with accurate information. We did not feel rushed and were treated respectively. More
by abaugh4123
Employees Worked With
Gary Nunn
February 08, 2012
Gary listened to what I was interested in and fulfilled every concern and need I had. I was extreemly pleased with the timely manner in which he processed my sale. When I came across a dilema with the ca every concern and need I had. I was extreemly pleased with the timely manner in which he processed my sale. When I came across a dilema with the car I was interested in purchasing, he addressed my concern and quickly solved my problem. More
by dancinglittlest
Employees Worked With
Gary Dunn - Salesman
February 03, 2012
Gary was wonderful; he spent a lot of time with us going over all the options on the Lincoln. When we called, he was always there to answer our questions. Very polite, friendly. We highly recommend Gary over all the options on the Lincoln. When we called, he was always there to answer our questions. Very polite, friendly. We highly recommend Gary as your go-to guy. Thanks so much for everything, Gary. More
by BarbaraJohn
Employees Worked With
Gary Dunn
