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Richmond Ford Lincoln

Richmond, VA

4.5
1,262 Reviews

4600 W Broad St

Richmond, VA

23230

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Showing 1,262 reviews

November 27, 2019

Kevin Chilin was very helpful throughout the process of purchasing my new Ranger. He went above and beyond to ensure that I was satisfied and had all of the information that I needed before, during, and af More

by robertbaxter
Recommend Dealer
Yes
Employees Worked With
Kevin Chillin
Nov 27, 2019 -

Richmond Ford Lincoln responded

Thank you for your review. We are happy to hear about experiences like the one you had!

November 27, 2019

The service was awesome! I will definitely recommend this dealership to others and continue to do business with them. The salesman was very helpful with answering any questions I had! When I go back to purch More

by Rachelallegra00
Recommend Dealer
Yes
Employees Worked With
Kevin Chillin
Dec 02, 2019 -

Richmond Ford Lincoln responded

Thank you for letting us know about your experience with Kevin!

November 13, 2019

Just purchased 2020 Fusion Hybrid Titanium Was very pleased with the courteous service I received from the sales department at Richmond Ford. Kevin Chilin really made this purchase a fun evolu More

by randave2001
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Micheal Jackson, Kevin Chillin
Nov 14, 2019 -

Richmond Ford Lincoln responded

Thank you for your review! We are glad to hear of the amazing service you received.

November 12, 2019

I recently purchased a used car from Richmond Ford Lincoln. I had a fantastic experience and everyone involved made it happen. Kevin was a pleasure to work with. I would recommend this dealership to a More

by Mrash
Recommend Dealer
Yes
Employees Worked With
Mike Serpico, Evelyn Anderson, James Johnson, Kevin Chillin
Nov 13, 2019 -

Richmond Ford Lincoln responded

Thank you for your review! We are happy to know what amazing service Kevin and the rest of our team was able to provide.

November 11, 2019

I want to take this time to thank everyone my wife and I came in contact with in the purchase of our new 2019 Ford Ecosport. All the staff that I listed in the various departments were courteous, profession More

by dnick61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Knabe, James Johnson, Dino Faupel, Dan Callahan, Jean Gordon, Christy Nichols, Kevin Chillin, Chase Meredith
Nov 12, 2019 -

Richmond Ford Lincoln responded

Thank you for letting us know about your experience! We will be sure to pass this review to management so that they know the awesome service that everyone provided.

November 06, 2019

Had a minor mishap on my brand new vehicle. Stopped in to see my salesman Chris Burnette. He walked me over to Chris Jones, who promptly fixed everything perfectly and quickly. Back on my way and sad no mor More

by Mike M
Recommend Dealer
Yes
Employees Worked With
Chris Jones, Chris Burnette
Nov 07, 2019 -

Richmond Ford Lincoln responded

Thank you for letting us know about your experience!

October 30, 2019

Body Shop My new F 150 Raptor was raptured by buzzards. Ate almost all of the exterior rubber and plastic on the truck. From the time I was in contact with your More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicky Sanchez
Oct 31, 2019 -

Richmond Ford Lincoln responded

Thank you for taking the time to let us know about your experience! We will happy to pass this word along to Vicky.

October 29, 2019

Great Service! The service was excellent!! I will definitely recommend this dealership to others and continue to do business with them. The salesman was very helpf More

by Htunnell7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmeet Singh, Christy Nichols
Oct 29, 2019 -

Richmond Ford Lincoln responded

Thank you so much for your review! We are happy to provide amazing service!

October 29, 2019

From online to delivery Best car buying experience thus far, and that 47 years worth! Attention and care bar none. Friendly and informative interactions. Would highly recomme More

by Richard Cronk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Craft, Kevin Chillin
Oct 29, 2019 -

Richmond Ford Lincoln responded

Thank you for your review! We are happy to be part of an amazing car buying experience and to deliver excellent service. We hope you enjoy your new vehicle!

October 25, 2019

manger was great name Dino sales man great They earned it no pressure even keep your coffee full great team to work with an will buy again from them they do what they say More

by tenman3213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Faupel, Jasmeet Singh, Kevin Chillin
Oct 28, 2019 -

Richmond Ford Lincoln responded

Thank you so much for your review!

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