Richmond Ford Lincoln
Richmond, VA
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Kevin Chilin was very helpful throughout the process of purchasing my new Ranger. He went above and beyond to ensure that I was satisfied and had all of the information that I needed before, during, and af purchasing my new Ranger. He went above and beyond to ensure that I was satisfied and had all of the information that I needed before, during, and after the purchase was finalized. He made me feel valued as a customer. More
The service was awesome! I will definitely recommend this dealership to others and continue to do business with them. The salesman was very helpful with answering any questions I had! When I go back to purch dealership to others and continue to do business with them. The salesman was very helpful with answering any questions I had! When I go back to purchase a car for my daughter, I will definitely be contacting Kevin! Thanks Kevin! More
Just purchased 2020 Fusion Hybrid Titanium Was very pleased with the courteous service I received from the sales department at Richmond Ford. Kevin Chilin really made this purchase a fun evolu Was very pleased with the courteous service I received from the sales department at Richmond Ford. Kevin Chilin really made this purchase a fun evolution and was willing to go the extra mile to ensure I was satisfied in every way (especially water). More
I recently purchased a used car from Richmond Ford Lincoln. I had a fantastic experience and everyone involved made it happen. Kevin was a pleasure to work with. I would recommend this dealership to a Lincoln. I had a fantastic experience and everyone involved made it happen. Kevin was a pleasure to work with. I would recommend this dealership to anyone looking. More
I want to take this time to thank everyone my wife and I came in contact with in the purchase of our new 2019 Ford Ecosport. All the staff that I listed in the various departments were courteous, profession came in contact with in the purchase of our new 2019 Ford Ecosport. All the staff that I listed in the various departments were courteous, professional and very knowledgeable of all the cars. What a TEAM, thank you to them that I listed and all the staff behind the scenes. What a TEAM! Thank you More
Had a minor mishap on my brand new vehicle. Stopped in to see my salesman Chris Burnette. He walked me over to Chris Jones, who promptly fixed everything perfectly and quickly. Back on my way and sad no mor see my salesman Chris Burnette. He walked me over to Chris Jones, who promptly fixed everything perfectly and quickly. Back on my way and sad no more. More
Body Shop My new F 150 Raptor was raptured by buzzards. Ate almost all of the exterior rubber and plastic on the truck. From the time I was in contact with your My new F 150 Raptor was raptured by buzzards. Ate almost all of the exterior rubber and plastic on the truck. From the time I was in contact with your associate Vicky Sanchez I was handled with extreme professionalism and courtesy. She processed the claim with the Insurance Co. and was able to get my truck in and out in a timely manner. Even after I picked up my truck there was a couple of issues that came up and she was on spot to assist in resolving my issues. I did get to meet the tech that worked on my truck and he was able to answer some question I had and also was very pleasant to work with. From the receptionist in the in the Body shop to the tech, to Mrs. Vicky, your firm is in great hands with people like this working for you. Job Well Done!!! More
Great Service! The service was excellent!! I will definitely recommend this dealership to others and continue to do business with them. The salesman was very helpf The service was excellent!! I will definitely recommend this dealership to others and continue to do business with them. The salesman was very helpful in answering any questions I had. More
From online to delivery Best car buying experience thus far, and that 47 years worth! Attention and care bar none. Friendly and informative interactions. Would highly recomme Best car buying experience thus far, and that 47 years worth! Attention and care bar none. Friendly and informative interactions. Would highly recommend! Kevin and James were a delight to deal with. More
manger was great name Dino sales man great They earned it no pressure even keep your coffee full great team to work with an will buy again from them they do what they say They earned it no pressure even keep your coffee full great team to work with an will buy again from them they do what they say More