Richmond Ford Lincoln

Bridget was extremely knowledgeable and friendly. She provided with a great buying experience and I look forward to buying my next car from Richmond Ford. provided with a great buying experience and I look forward to buying my next car from Richmond Ford. More

Chris was candid and honest in helping me decide whether to repair my car, totaled in a hit and run collision, or lose it to insurance buy-back. He was kind and patient, when I was distraught over the poss to repair my car, totaled in a hit and run collision, or lose it to insurance buy-back. He was kind and patient, when I was distraught over the possible loss of a car I loved. The money my insurance company offered would not have come close to allowing me to buy as nice a car. The collision department did a great job rebuilding it, stuck to their initial quote, and the total came in only a little over the insurance settlement. I am so overjoyed to have the car back. It was spotlessly clean and in beautiful condition, with a life-time guarantee on the work. I feel grateful I could trust his department, and everyone working there: Nancy, April, Jay, and Wes. More

January 22, 2014 This review is for Mr. Jack Conner. I January 22, 2014 This review is for Mr. Jack Conner. I am very satisfied with my purchase and the purchase price. His years of experience and wisdom January 22, 2014 This review is for Mr. Jack Conner. I am very satisfied with my purchase and the purchase price. His years of experience and wisdom created a positive trust for me from him. I traded 2 cars & bought a new vehicle. He provided support & made it happen. He was helpful, professional, courteous, and gave excellent advice. The support team was also quite effective, they made the transition easy. I will recommend him to others. Mrs. Brenda Dabney Nichols 2010 Author, African Americans of Henrico County More

Mr. Jason Tucker provided me excellent support and was the determining factor for me in purchasing a new Ford Focus. His superb product knowledge coupled with a sincere desire to provide assistance clear the determining factor for me in purchasing a new Ford Focus. His superb product knowledge coupled with a sincere desire to provide assistance clearly demonstrated true professionalism. I am very happy with my new Focus and look forward to continued relationship with Richmond Ford. Thanks, Ingrid Dupree More

Stepped on the lot and was greeted shortly after by the friendly sales woman. The whole experience was pretty painless, contrary to the rep that buying a car has received. The environment was friendly and friendly sales woman. The whole experience was pretty painless, contrary to the rep that buying a car has received. The environment was friendly and I didn't feel pressured at all. If you're looking to purchase a car, I would recommend Richmond Ford Lincoln. More

I had an excellent experience working with Chris Burnette; he was very nice and not pushy at all -- I did not feel pressured at any point. He was very patient with all my questions and thoroughly ex Burnette; he was very nice and not pushy at all -- I did not feel pressured at any point. He was very patient with all my questions and thoroughly explained all the features of the car. He made the sales procedure simple, and he helped me get the financing I wanted; he even stayed late in order to accommodate my schedule. I look forward to working with Chris again and will recommend him to anyone looking for a vehicle. All best, Andy Roe More

We took our granddaughter to Richmond Ford on Sunday, Jan 12, 2014 to look for a new car for her. We met with Jose Avila and discussed what we were looking to purchase and that we were going to look at the 12, 2014 to look for a new car for her. We met with Jose Avila and discussed what we were looking to purchase and that we were going to look at the Toyota Corolla later that day. Jose was very knowledgeable about the Ford Focus. He had the vehicle ready for our test drive in minutes after our arrival there. He explained all the features in depth to me and my granddaughter. Once we decided on the vehicle he got us a price that was acceptable to us. We left to check out the Toyota. After the Toyota test drive we decided on the Focus and called Jose and told him we would buy the Focus and be there the next day at approx. 3pm. When we arrived on Monday the car was ready. The experience with Richmond Ford was an enjoyable one. What stood out for us was Jose. He was extremely knowledgeable and courteous. I would definitely see Jose when I decide to buy another vehicle. More

I felt at home when I walked into the dealership. There was no pressure to buy a car from Jake. Jake did everything he said he was going to do. All the employees have been very friendly to me and my Mom. I was no pressure to buy a car from Jake. Jake did everything he said he was going to do. All the employees have been very friendly to me and my Mom. I would highly recommend Richmond Ford to anybody looking to buy a new or used car. I want to thank the whole staff for being very kind and easy to talk to,they take time out to talk to you. I will continue to buy all my vehicles from Richmond Ford Thanks to Jake Conner More

Ryan and his whole team were awesome to work with. They were extremely friendly and personable which made waiting at the dealership while all our paperwork got handled that much better. Ryan and his whole were extremely friendly and personable which made waiting at the dealership while all our paperwork got handled that much better. Ryan and his whole team were extremely helpful and very knowledgeable. I was very very impressed! They helped us get a great deal on the exact car I wanted. They were awesome! More

Working with Herbert was great. He was very knowledgeable about the product and made my purchasing experience very enjoyable. I would recommend Richmond Ford Lincoln if you're looking at purchasing a new veh about the product and made my purchasing experience very enjoyable. I would recommend Richmond Ford Lincoln if you're looking at purchasing a new vehicle. More