Richmond Ford Lincoln

Brittney was super nice and helpful! We found the perfect car!! I love my new car! Thanks again to brittney who helped us find a brand new car at a price we could work with!!! Oh and my new car looks great s car!! I love my new car! Thanks again to brittney who helped us find a brand new car at a price we could work with!!! Oh and my new car looks great sitting next to Oreo!!! More

Herbert was very professional and knowledgable about the vehicles I was looking at. I will reccomend him to my family and friends on their search for a new vehicle. vehicles I was looking at. I will reccomend him to my family and friends on their search for a new vehicle. More

We had a delightful experience buying our new Focus Titanium, if I didn't already have a first born, I would name him after Jack! Jack was patient, kind and knowledgable. It makes me want to buy anot Titanium, if I didn't already have a first born, I would name him after Jack! Jack was patient, kind and knowledgable. It makes me want to buy another car, just so we can hang out! More

Excellent salesman. Very friendly and well mannered. Engages with his customers extremely well. I personally would recommend him to consult business with due to those attributes. Engages with his customers extremely well. I personally would recommend him to consult business with due to those attributes. More

My wife and I traveled from Fredericksburg to buy a vehicle we found on auto trader. Ryan was extremely helpful and very dedicated to closing the deal. Additionally, the Sales Manager Steve Swift (fe vehicle we found on auto trader. Ryan was extremely helpful and very dedicated to closing the deal. Additionally, the Sales Manager Steve Swift (fellow military vet) was just as exceptional in getting everything wrapped up in a timely manner. In the end, the exceptional service and great workmanship was well worth the hour drive south. My wife and I thoroughly enjoyed our ride home in our 2012 Harley Davidson F-150. Great job Fellas, Keep up the great work! -Rob H (Fredericksburg, Va) More

I have gone to this dealership for service for 2 years on a 2008 Ford Escape;always great service, trustable quotes, friendly, and make you feel at home. I answered an email about trading my car in for a ne a 2008 Ford Escape;always great service, trustable quotes, friendly, and make you feel at home. I answered an email about trading my car in for a new car and went in just to check it out. It was a difficult situation for me with my old loan not complete but Chris in Finance and Jason Tucker, Sales, were amazingly patient! I went home that day with my new 2014 Ford Focus, quite a New Year present to myself. I came from a great dealer in NY, Ford, 2.5 years ago, and really considered going back up there, while visiting, to get all my service done. After the first service here though, I felt in a similar situation of support and have been going here ever since. Would HIGHLY recommend all areas of this dealership. I even won a detailing on my old car that was amazing! More

I can say that I went in to this dealership thinking that they were just like the rest of dealerships that I visited that day, but that simply was not the case. so far my experience with the people I encount they were just like the rest of dealerships that I visited that day, but that simply was not the case. so far my experience with the people I encountered during my visit was nothing but satisfactory. They went out of their way to make sure I was 100 percent happy with my "DEAL" and I can honestly say I am. I have yet to use the service side of the dealership though and I feel if a dealership is going to fail that's were its going to be but I guess ill just have to see More

Picked up my 2011 F-150 last night from the Collision Center after completion of the repairs from damage to approximately 25% of the passenger side including rear door, rear quarter panel and the cab bod Center after completion of the repairs from damage to approximately 25% of the passenger side including rear door, rear quarter panel and the cab body itself. The work that was completed looks like it just rolled off the factory floor. My experience could not have been any better. Jimmy Turner handled all aspects of the repair, kept in constant communication with me about the status of the repair, was responsive to my inquiries, advocated for me, at times, with the insurance company and took care of every aspect of the repair. He was great! The technician who worked on the car (do not have his name) did an outstanding job in rebuilding the complex body lines of the cab and went above and beyond to get the repair completed on time. The receptionist who answers the phone at the collision center (Nancy?) was always pleasant and made sure Jimmy received my messages in a timely manner. I also met Chris Jones last night when picking up the vehicle and he made the close out process very simple and streamlined. Thanks to everyone. David Selig Henrico, Virginia More

I needed a anew truck after my previous one was totaled in an accident. Brittney Dillon was helpful and friendly in my search for a new truck. in an accident. Brittney Dillon was helpful and friendly in my search for a new truck. More

Was recommended to Jason Tucker and Richmond Ford by a previous customer of his/theirs....and couldn't have been more pleased. Jason listened to the list of "must haves" and found a vehicle that met our previous customer of his/theirs....and couldn't have been more pleased. Jason listened to the list of "must haves" and found a vehicle that met our needs...then he and the team at Richmond Ford negotiated a pretty good deal for us, even though the vehicle was not at their dealership. Then the vehicle arrived and was prepared within days, over the Thanksgiving holiday weekend. Would be and will recommend Jason to others looking for new vehicle. More