Richmond Ford Lincoln

We had a spectacular experience buying our Explorer at Richmond Ford. That was coming from a bad experience at another Ford dealership in Culpeper. I definitely recommend Sam Adams for a trusted low press Richmond Ford. That was coming from a bad experience at another Ford dealership in Culpeper. I definitely recommend Sam Adams for a trusted low pressure experience. More

Richmond Ford and Brittney Dillon made this truly a very satisfying car purchase. It was the best car buying experience I have ever had. Thanks satisfying car purchase. It was the best car buying experience I have ever had. Thanks More

J.T Gold was an excellent dealer! He gave my husband and I a great deal and we couldn't be happier. We ended up buying a ford fusion and we love our car so much ! I a great deal and we couldn't be happier. We ended up buying a ford fusion and we love our car so much ! More

I purchased a 2014 F250 Super Duty Platinum. I traded a 2009 Cadillac Escalade EXT. I got an amazing truck for an amazing price and I got above what I was wanting for my trade in. I appreciated the fact 2009 Cadillac Escalade EXT. I got an amazing truck for an amazing price and I got above what I was wanting for my trade in. I appreciated the fact that there were NO sales gimmicks, and high pressure sales pitches. I have visited many car dealerships over the years and RICHMOND FORD LINCOLN is by far the most pleasurable experience that I have ever encountered. I was truly amazed at the professionalism of both Jason Tucker and Chris Southworth. I was even more amazed at the efficiency of the whole Richmond Ford Team. It is a great feeling to purchase a new vehicle without all the high pressure sales tactics and i have to honestly say that RICHMOND FORD LINCOLN was a very memorable, pleasing and relaxing experience for myself, wife, and 4 kids and we are now truly a Ford family. THANKS RICHMOND FORD LINCOLN............ More

By far, the best car buying experience I've had. Jack Conner was awesome. Everyone involved with the sale of my vehicle were very friendly and respectful. It was a very comfortable atmosphere and all inv Conner was awesome. Everyone involved with the sale of my vehicle were very friendly and respectful. It was a very comfortable atmosphere and all involved did everything to get me the vehicle I wanted. Great Service! Thank you Jack Conner, Victor Storrs and Chris Southworth. More

I purchased a 2007 Ford Taurus from Brittney a couple of weeks ago; the car was missing a second key and I needed the key pad code. I set up an appointment to have service take care of these issues and was weeks ago; the car was missing a second key and I needed the key pad code. I set up an appointment to have service take care of these issues and was told it shouldn't be more than 30 minutes. When I got there I was told it would be at least an hour. Obviously I was not happy so I searched and found Brittney. She apologized and went to service to see if there was something she could do but no luck. She could tell I was not happy and was without hesitation offer a loaner car so I could get to work. I filled out some paperwork and off I went. To my surprise, she called in exactly 1 hour and told me the work was done. Thanks to Brittney's hard work Richmond Ford STILL has a very happy customer! More

I have purchased several cars from Jack Conner at Richmond Ford. I always come back to Jack Conner because he treats me with great respect. I truly believe that Jack really cares about his customers Richmond Ford. I always come back to Jack Conner because he treats me with great respect. I truly believe that Jack really cares about his customers and really wants what's best for them. I look forward to making many more purchases from Jack Conner and Richmond Ford. More

On February 18, 2014 my new 2014 Ford Explorer was rear ended on the west bound I-64 Staples Mill Road exit ramp during icy conditions. After initiating the accident claim with my insurance company (Natio ended on the west bound I-64 Staples Mill Road exit ramp during icy conditions. After initiating the accident claim with my insurance company (Nationwide) I drove the damaged vehicle to the Richmond Collision Center at the Richmond Ford Dealership located at Westmoreland Ave and Broad Street. I was promptly and pleasantly greeted by Ms. Nancy Anderson who initiated the repair invoice and informed me of the processes involved. During the entire repair period I was updated (almost daily) by emails and photographs of my vehicle's repair status by Mr. Jimmy Turner. I was very pleased with this method of keeping me informed of the repair status. On March 6th I was notified my vehicle was ready for delivery. On Saturday March 8th I inspected and picked up my repaired vehicle. The repairs look great . Great job! More

Phil was extremely knowledgeable, patient, kind and Phil was extremely knowledgeable, patient, kind and honest. And helpful in ways I never experienced before when buying a car. During the experienc Phil was extremely knowledgeable, patient, kind and honest. And helpful in ways I never experienced before when buying a car. During the experience I never felt any of the pressure, dishonesty or negative feelings I have felt in the past when buying a car. I My overall experience was absolutely wonderful. He truly is an asset to Richmond Ford. More