Richmond Ford Lincoln

Great Experience- Good salesman When I pulled on the lot I was greeted by Jarad Perkins. I had no idea what kind of car I was looking for, but after explaining my budget and needs When I pulled on the lot I was greeted by Jarad Perkins. I had no idea what kind of car I was looking for, but after explaining my budget and needs he showed me what was available and we went from there. He never tried to talk me into more than I could afford, he listened to my needs and I listened to him. Long story short I walked out with a car that was better than I thought I would have gotten largely because of Jarad. The other thing that made this possible was the management and financing staff. They worked some miracles. I highly recommend Richmond Ford and specifically Jarad Perkins. When I am in the market again, this will be my first stop. They work WITH you , not AGAINST you. I have long been a fan of CARMAX and other similar lots, but after looking at the car I just bought, I realize that their cars are overpriced and the experience is not near as professional as it was at Richmond Ford. More

Troy Charles is "THE BEST"!! I recently submitted an excellent review for the guys at Richmond Ford who assisted me with my recent purchase (2014 Ford Flex). However, at the time I recently submitted an excellent review for the guys at Richmond Ford who assisted me with my recent purchase (2014 Ford Flex). However, at the time of that review "Troy Charles" was not in this system. Now that he is... I want to give "KUDOS" to a Manager of superb and outstanding qualities! His personality, knowledge, precisiveness and 10+ years expertise in working in this field speaks for itself. Troy is a great asset to this dealership and has fit in exceptionally well with the staff. When entering the facility, his smiles helps to make you feel warm and assures you that you have come to the right place!! There will be no hesitation from me at all to refer Troy (as well as those I mentioned before) to anyone ready to make a vehicle purchase! kEEP UP THE GOOD WORK! .... Debby Dennis! More

I appreciated the calm, low-key sales approach. They answered all my questions and gave me time to make my decision. The employees were thorough in explaining all the options from financing to environm answered all my questions and gave me time to make my decision. The employees were thorough in explaining all the options from financing to environmental packages. They detailed the maintenance advantages with their dealership. I live in the neighborhood and am definitely pleased to be associated with a dealer who is convenient. More

Awesome Service! I bought my first car from this dealership and had a great experience! Jose was so nice and helpful in finding a car that fit best for my needs/wants. I bought my first car from this dealership and had a great experience! Jose was so nice and helpful in finding a car that fit best for my needs/wants. He was also able to explain all the questions that I had. I'm so happy with my Camry and definitely going to recommend Jose to friends and family! More

The sales staff was energetic and committed to helping me select a vehicle. They were innovative in their efforts and ensured that by the end, I drove home a great Fusion. select a vehicle. They were innovative in their efforts and ensured that by the end, I drove home a great Fusion. More

Thank Phil Phil Noel was very helpful me an my mom. We are very happy, his costumer service was great he's very respectable. I called Phil every day updating hi Phil Noel was very helpful me an my mom. We are very happy, his costumer service was great he's very respectable. I called Phil every day updating him with information and he was extremely patient with me. Mr. Noel made my first experience at a dealership great. my Cadillac is riding smooth as well. I appreciate it More

I had such a positive experience at Richmond Ford Lincoln and will certainly return to this dealership for all my automotive needs. Jose Avila sold me my new Ford Fusion (which I love!) and made my first car and will certainly return to this dealership for all my automotive needs. Jose Avila sold me my new Ford Fusion (which I love!) and made my first car buying experience not only easy but fun! He is extremely knowledgeable about the various features of the cars and is very personable. It is evident that he takes a lot of pride in what he does and that customer service is extremely important to him. I have had a few questions regarding the car's features and was able to get immediate feedback from him, which made me feel like he sincerely cared about my customer satisfaction. I would certainly recommend Jose Avila to all my friends and family. Additionally, Steve was very helpful in finalizing the deal and negotiating an appropriate price for my trade-in. Darrick assisted me with the final paperwork and financing and kept me laughing meanwhile. This helpful team radiated positivity and kindness, making me feel extremely confident in my purchase and choice of dealership. Thank you, Jose, Steve and Darrick and keep up the good work! More

Richmond Ford Lincoln sold me my very first (new) car...a 2014 Ford Escape SE! They were a great dealership and all 3 representatives that I worked with were amanzing! They were all super friendly and patien 2014 Ford Escape SE! They were a great dealership and all 3 representatives that I worked with were amanzing! They were all super friendly and patient with me as I was making my decision and figuring out the car buying process. Jose was awesome at explaining the features of my new Ford Escape and did a great job working with the sales manager, Steve, to work out pricing with my budget. I was very happy with how everything turned out. When I went into the finance office, Darrick did a great job at explaining everything to me and working out the payment plan. I couldn't be happier with my new car! I just hope that every car buying experience can be this great! Thanks Richmond Ford Lincoln! I am one happy customer! More

Awesome customer service. Would buy another new car from him!! I am happy I went with the Fusion instead of Focus. Love my new car. Thanks!! him!! I am happy I went with the Fusion instead of Focus. Love my new car. Thanks!! More

Thanks for being so helpful in buying my new truck. Your friendliness was a plus and I will definately buy my next vehicle from here and you. friendliness was a plus and I will definately buy my next vehicle from here and you. More