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Richmond Ford Lincoln
Richmond, VA
1,263 Reviews
Ron and Jeanine Kody purchased Richmond Ford Lincoln in 2007 with the simple goal of becoming the best automotive retailer in Central Virginia. As a result of this commitment, Ford has recognized Richmond Ford Lincoln every year with their prestigious President’s Award for Outstanding customer satisfaction! We pride ourselves on providing the highest level of customer service before and after the sale.
Our monthly new owner seminar is just one example of our ongoing commitment to our customers. You can join us monthly to get reacquainted with your vehicle, answer any questions you may have, or simply visit with our technicians as they review your vehicle from the ground up!
We also believe sales gimmicks such as 'price guarantees' and 'above market trade values', mislead the consumer and do not build lasting relationships. Simply put, consumers want the best deal possible, not just the perception of a great deal! As a result, we have become the Largest Ford Lincoln dealer in Central Virginia. Thank you for considering Richmond Ford Lincoln, we hope you will visit us in person or online, because it does matter where you purchase. Richmond Ford... Driven By You!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,263 reviews
January 16, 2020
Collision repair Due to an accident, I had to have both drivers side doors replaced on my Lincoln MKX. Richmond Ford did a fabulous job - the paint was perfectly blen Due to an accident, I had to have both drivers side doors replaced on my Lincoln MKX. Richmond Ford did a fabulous job - the paint was perfectly blended and the repairs returned my car to exactly as it was before the accident. Their representative was very responsive and kept me informed all along the way. Will absolutely use them again! More
by NN
Employees Worked With
April Bush, Jimmy Turner
December 30, 2019
Im looking forward working with Chase! He is very quick with his responses. Also, knowledgeable about the first work truck that I need, that's in my price range! with his responses. Also, knowledgeable about the first work truck that I need, that's in my price range! More
by Bennylotto
Employees Worked With
Chase Meredith
December 28, 2019
Jazz is the best salesperson I've ever dealt with Great experience. Jazz was always upbeat and interested in being sure we got the best deal on the best vehicle for our needs, patiently working throug Great experience. Jazz was always upbeat and interested in being sure we got the best deal on the best vehicle for our needs, patiently working through several models and trim levels over multiple visits. More
by HanoverVA
Employees Worked With
Jasmeet Singh, Christy Nichols
December 28, 2019
Very informative. All questions answered to the fullest of their ability. Respectful and good mannerism. Kept in touch through entire sales process. Overall great experience! of their ability. Respectful and good mannerism. Kept in touch through entire sales process. Overall great experience! More
by Efrem
Employees Worked With
Kevin Chillin
December 20, 2019
good overlaa Good overall experience. they offered the car I was looking for. The price was fair. The service add on I am not sure is worth the money. We will see. Good overall experience. they offered the car I was looking for. The price was fair. The service add on I am not sure is worth the money. We will see. More
by linwood.orenduff
Employees Worked With
Kevin Chillin
December 17, 2019
Kevin was an amazing sales person Kevin Thank you so much for the ultimate positive buying experience. He made every effort to make myself and my husband happy. We found out that a car Kevin Thank you so much for the ultimate positive buying experience. He made every effort to make myself and my husband happy. We found out that a car I wanted to purchase had a manufacturing defect, thank goodness it was before I bought this car. He researched where he could find me an exact match even down to the color we wanted. Financing was a little bit more strenuous. I wish they could take the time to explain things a little more so that we could understand the warranties a little more. I just felt like paperwork was being shoved in my face, going sign here, sign here and here. More
by webbsurfnxtc
Employees Worked With
Christy Nichols, Kevin Chillin
December 14, 2019
Kevin Chillin made our experience awesome We just purchased a Ford F150. Thanks to Kevin Chillin we found our dream truck! He listened and helped us through the process and we would recommend We just purchased a Ford F150. Thanks to Kevin Chillin we found our dream truck! He listened and helped us through the process and we would recommend him highly! Great Guy! Also thank you to Jasmeet and Christ and Justin. It was great to have such a warm welcome from all and made to feel at home! Sincerely Rick and Tammy Delafosse More
by Rickdhd
Employees Worked With
Justin, Jasmeet Singh, Christy Nichols, James Craft, Kevin Chillin
December 11, 2019
Easy and fun Had a wonderful time, great experience with everyone at the dealer ship. Not pushy at all and everyone was personable and eager to make us happy with Had a wonderful time, great experience with everyone at the dealer ship. Not pushy at all and everyone was personable and eager to make us happy with our new purchase. More
by Pete Z
Employees Worked With
Jasmeet Singh, Christy Nichols, Justin Turner
December 04, 2019
I bought 2 Ford fiesta's from them in the month of November. Both salesman were curtious in every way. Jazz and J.R are tops. November. Both salesman were curtious in every way. Jazz and J.R are tops. More
by Blue Boy
Employees Worked With
Jasmeet Singh, Micheal Jackson, James Craft, Kevin Chillin, Alan Lathrop
