Richmond Car and Truck Center

Not your "stereotypical" dealership As a female, I've always been intimidated by car dealerships and I have had a stereotype in my head for years about dealerships so naturally, I brough As a female, I've always been intimidated by car dealerships and I have had a stereotype in my head for years about dealerships so naturally, I brought my dad with me. I didn't want to get in a situation with a car salesman where I got the short end of the stick so to speak. Shortly after meeting Joe Wilson, I knew my stereotype didn't apply to the Richmond Car and Truck Center. Right away, he let me know that even if there was no sale that day, their motto is "Making Friends, Making a Difference" and the last thing, "Selling Cars". In other words, the relationship built with me is more imortant than the money I can make them. I was also able to speak with Mike Eckler who I've known previously from Eastside Community Church here in Richmond and learned that they do mission work through the company. This was another thing that made them stand out from other dealerships as most do not get involved with ministry like this. I also met Brad Perry who, yet again, made me feel totally comfortable and like he truly cared more about building a relationship with me instead of tying to get the most money he could from me. This was my first big car purchase and all of the employees here made me feel like they cared more about getting me a good deal instead of the other way around. As long as I'm in Richmond, I'll never use another dealership! More

Best experience buying a vehicle!!! I want to thank joe, brad and the team again! From the start you all treated me like you knew me forever. Both joe and brad were very professional, la I want to thank joe, brad and the team again! From the start you all treated me like you knew me forever. Both joe and brad were very professional, laid back and friendly. They worked on getting my deal done quickly and with ease. I couldn't of asked for a better experience in purchasing a vehicle. I'll return when I'm ready for another. If your in the market to make a purchase. I'd most definitely go to these guys first. Thanks, Darren More

I bought 2013 toyota highlander base in best price . Joe and Mike are very customer oriented and great experienced persons.I assurevyou when u visit their store they have all very nice vehicles. I am sat Joe and Mike are very customer oriented and great experienced persons.I assurevyou when u visit their store they have all very nice vehicles. I am satisfied with their behaviour and dealing. I want to say thank you. More

Excellent Customer Service Thomas and Brad worked very hard today making sure I was satisfied with my purchase. They were friendly, laid back and easy to work with. I would reco Thomas and Brad worked very hard today making sure I was satisfied with my purchase. They were friendly, laid back and easy to work with. I would recommend them to anyone looking for a nice used vehicle. More

Great cars at awesome prices They were worth the trip from louisville! Worked with us on how much we had to spend and gave us great value for our trade in! If i could i would do They were worth the trip from louisville! Worked with us on how much we had to spend and gave us great value for our trade in! If i could i would do a commercial for them! More

Great Service! Had a wonderful experience with Richmond Car and Truck Center! Would highly recommend purchasing a vehicle from them. Staff was friendly! Enjoyed work Had a wonderful experience with Richmond Car and Truck Center! Would highly recommend purchasing a vehicle from them. Staff was friendly! Enjoyed working with them on the purchase of my vehicle! More

2014 Ford F150 Very pleased with my experience. My salesman was very helpful and answered all my questions. The buying process went smoothly and everyone was court Very pleased with my experience. My salesman was very helpful and answered all my questions. The buying process went smoothly and everyone was courteous and friendly. It was nice being able to test drive the vehicle without a salesperson going with me. More

Great place to buy a car Very pleasant buying experience. The staff is friendly and knowlegeable. They trusted to me test drive by myself and didn't pressure me into buying th Very pleasant buying experience. The staff is friendly and knowlegeable. They trusted to me test drive by myself and didn't pressure me into buying the more expensive option of the vehicles I drove. As my salesperson said "I like what you like." They do a thorough job of explaining your payment options, including any warranties you may get. They even took $300 off my total price after I had already said I'd buy it do to an APR mixup where they thought I should get a better deal! When I came to pick it up the next morning they had it washed and with a full tank of gas. Overall it was a great buying experience and I will definitely be back when looking for future vehicles. More

Chevy Cruze Very helpful. Went about and beyond for me. As an 18 year old I wouldn't have been thought that I would ever get such a good deal. Thanks so much guys Very helpful. Went about and beyond for me. As an 18 year old I wouldn't have been thought that I would ever get such a good deal. Thanks so much guys! More

Great experience! Wonderful team to work with. They knew exactly what I was wanting and went thru great effort to get it for me. Highly recommended to everyone! Wonderful team to work with. They knew exactly what I was wanting and went thru great effort to get it for me. Highly recommended to everyone! More