Richmond BMW Midlothian

Matt does an awesome job in servicing his customers and is a pleasure to deal with. is a pleasure to deal with. More

The dealership is fixing some issues with my used car after the sale was completed and they gave me a loaner car. I’m very happy at the moment after the sale was completed and they gave me a loaner car. I’m very happy at the moment More

Richmond BMW of Midlothian has always been a step above other dealerships. When on my way to work, apparently I picked up a nail in my right passenger tire.. I did not have an appointment, but I drove to R other dealerships. When on my way to work, apparently I picked up a nail in my right passenger tire.. I did not have an appointment, but I drove to Richmond BMW of Midlothian. I didn't think I would be able to get my tire fix, but I thought It was worth a try. Not only was I able to purchase a new tire,,but I also received a free car wash. I was in and out in less than a hour. Again.,thank you BMW of Midlothiian for always going above and beyond for your customers! Dr. Joyce Otey More

Scot McCormick was friendly and professional and his team had my oil changed and car cleaned well before the due time. I recommend them and I will be back. had my oil changed and car cleaned well before the due time. I recommend them and I will be back. More

Very professional and knowledgeable and they do what they say they’re gonna do in a timely manner. I even get a free cuppa coffee. say they’re gonna do in a timely manner. I even get a free cuppa coffee. More

At one point there were more snack options, even fresh fruit, chocolate, cheeses, etc. Would like to see that again! The service rep, Tim, was great! Very knowledgeable and kept me informed on service s fruit, chocolate, cheeses, etc. Would like to see that again! The service rep, Tim, was great! Very knowledgeable and kept me informed on service status and specials. More

The people were very nice the salesperson did a nice job getting me in out quickly! Her name was Jennifer I gave her a 5 star. getting me in out quickly! Her name was Jennifer I gave her a 5 star. More

They did not do all repairs needed on my vehicle, for a use car repairs use car repairs More

Very accommodating, transparent, honest practices here. Run well from the top down. I recommend this dealer to as many people as I can. Personally we bought a 2021 X5 recently and it was a great experience Run well from the top down. I recommend this dealer to as many people as I can. Personally we bought a 2021 X5 recently and it was a great experience. Jenna in sales was very kind and didn’t employ any pressure tactics. Will return in the future! More

Attentive and respectful staff to work with, both in sales, finance and service. Service management and team are always helpful and friendly. sales, finance and service. Service management and team are always helpful and friendly. More