Richmond BMW Midlothian

Always a pleasure. My car purchase was excellent and the service is wonderful I recommend Midlothian BMW! My car purchase was excellent and the service is wonderful I recommend Midlothian BMW! More

Work was completed timely and professionally. Premises were clean, hospitality was exceptional, and Scot could not have been more helpful. I found the parts and service promotions to be a bit de Premises were clean, hospitality was exceptional, and Scot could not have been more helpful. I found the parts and service promotions to be a bit deceptive however. I don’t expect that with BMW DEALERSHIPS. More

Service reps are always nice and friendly. Never ever had an issue there. Highly recommend. Never ever had an issue there. Highly recommend. More

Scheduling my appointment with quick and easy. I got an appointment the following day. The service was performed as requested and in a timely manner. The waiting area was pleasant, with free coffe I got an appointment the following day. The service was performed as requested and in a timely manner. The waiting area was pleasant, with free coffee and snacks. I was sent a text link to check on progress if I wished. I would recommend this dealership for service. More

Easy process! Great communication, coordination and timeline follow up! Service experience was as smooth as possible. Great communication, coordination and timeline follow up! Service experience was as smooth as possible. More

They were very thorough in cleaning up the car from a mice issue which had caused an electrical problem which they also resolved. Matt was very helpful and understanding throughout the process. mice issue which had caused an electrical problem which they also resolved. Matt was very helpful and understanding throughout the process. More

Great service Ravin very knowledgeable and helpful. Great customer service skills and excellent communication and helpful Great customer service skills and excellent communication and helpful More

This dealership is really great. Every person I had contact with treated me with respect, courtesy, and kindness. This included the sales person, GM, finance person, and BMW genius. Every person I had contact with treated me with respect, courtesy, and kindness. This included the sales person, GM, finance person, and BMW genius. I would definitely recommend this dealership. More

Tim and the service staff did a good job. They troubleshot the issue and found the problem. They had to order a part which was available the next day. I returned to have the part installed th They troubleshot the issue and found the problem. They had to order a part which was available the next day. I returned to have the part installed the next morning. All was good. Work during both visits was done timely - no extensive wait. More