Richmond BMW Midlothian

I drove down from DC burbs to buy BMW 7 series. Whole process was superior to any other dealership I’ve experienced(this is my 9th BMW) Casie and whole team worked with me to get me in and out as Whole process was superior to any other dealership I’ve experienced(this is my 9th BMW) Casie and whole team worked with me to get me in and out as fast as possible. More

This team is experienced and professional; they are always trustworthy and provide reliable service, done right the first time. always trustworthy and provide reliable service, done right the first time. More

Great service from my service rep! The communication was timely and the appointment did not take long. The communication was timely and the appointment did not take long. More

The service technician was very nice and helpful. He was also very thorough in explaining what was wrong with my car. He was also very thorough in explaining what was wrong with my car. More

Matt does an awesome job in servicing his customers and is a pleasure to deal with. is a pleasure to deal with. More

The dealership is fixing some issues with my used car after the sale was completed and they gave me a loaner car. I’m very happy at the moment after the sale was completed and they gave me a loaner car. I’m very happy at the moment More

Richmond BMW of Midlothian has always been a step above other dealerships. When on my way to work, apparently I picked up a nail in my right passenger tire.. I did not have an appointment, but I drove to R other dealerships. When on my way to work, apparently I picked up a nail in my right passenger tire.. I did not have an appointment, but I drove to Richmond BMW of Midlothian. I didn't think I would be able to get my tire fix, but I thought It was worth a try. Not only was I able to purchase a new tire,,but I also received a free car wash. I was in and out in less than a hour. Again.,thank you BMW of Midlothiian for always going above and beyond for your customers! Dr. Joyce Otey More

Scot McCormick was friendly and professional and his team had my oil changed and car cleaned well before the due time. I recommend them and I will be back. had my oil changed and car cleaned well before the due time. I recommend them and I will be back. More

Very professional and knowledgeable and they do what they say they’re gonna do in a timely manner. I even get a free cuppa coffee. say they’re gonna do in a timely manner. I even get a free cuppa coffee. More

At one point there were more snack options, even fresh fruit, chocolate, cheeses, etc. Would like to see that again! The service rep, Tim, was great! Very knowledgeable and kept me informed on service s fruit, chocolate, cheeses, etc. Would like to see that again! The service rep, Tim, was great! Very knowledgeable and kept me informed on service status and specials. More