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Richmond BMW Midlothian

Midlothian, VA

4.7
573 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 573 reviews

August 03, 2011

Everyone was very helpful from the time walked in the dealership thru the time I drove off in my vehicle. I am convinced that the BMW buying experience tops any full service experience available. More

by lawspad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rushan, Carter, Kelly, Roshan Patel
August 01, 2011

Ty was great to work with. He asked good questions and was genuinely interested in what my interests are and what auto would suite me best. I look forward to working with Ty and would recommend that peop More

by jkcbigsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Oznic
July 31, 2011

Me and my girlfriend had one of the most wonderful experiences of buying our first BMW 529i 2011 , Roshan Patel was our saleman and he was very friendly and honest about the whole process, and I must More

by edmob8590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roshan Patel, Bob Nance, Roshan Patel, Wahid Shabazz
July 29, 2011

I have purchased several vehicles over the years and have routinely ended up hating the process until I had the pleasure of working with Kutay (sales) and Kelly (finance). They were respectful, courteous, op More

by DoJoBMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kutay Ozgenc and Kelly Perry
July 26, 2011

Great overall experience buying my new 535 BMW. The new car manager was extremely helpful (not pushy) in putting a deal together that I was comfortable with. More

by Jwf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roshan, Roshan Patel
July 19, 2011

As I've become accustomed to with BMW, the dealership focuses on customer satisfaction. Bought a CPO car and 6 days later 2 tires blew out while driving. The GM replaced both tires free of charge even More

by longy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roshan Patel, Roshan Patel
July 12, 2011

The staff was professional and extremely knowledgeable on the vehicle we chose to buy. They were friendly helpful and offered great service. We would recommend this dealership to anyone else based on its p More

by jodiwitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kutay and kelly
July 11, 2011

Every employee I dealt with starting with the email to Roshan was, courteous , professional, knowledgeable and friendly. They genuinely want you to purchase the right car. It is not high pitched get you i More

by Jhmcdermott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashan Patel Kelly bob. , Roshan Patel, Wahid Shabazz
July 06, 2011

Excellent experience. Bought my first BMW from this dealer almost 8 years ago. They have continued to meet and exceed my expectations. Thanks so much Tony, Roshan, & Kerry. I would recommend this lo More

by ckelmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Charles, Roshan Patel, Kerry Perry, Roshan Patel, Stephanie Gasper
July 06, 2011

Richmond BMW of Midlothians customer service is exceptional. Bob Nance comunicated with me through E-mail until we found the perfect car, With all the options I was looking for. He even sent a p More

by spoiledfarrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Ozgenc
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