Richmond BMW Midlothian

This is the fourth BMW we have purchased from this Richmond BMW (Midlothian). Obviously, we have been treated ery well and are loyal customers! This is where you want to go if you're in the market f Richmond BMW (Midlothian). Obviously, we have been treated ery well and are loyal customers! This is where you want to go if you're in the market for a new or Certified Pre-Owned BMW. Keep up the great customer service, guys! More

Richmond BMW on Midlothian Turnpike is a great dealership to work with. I have bought many cars here, and have always had exceptional experiences. They are fairly priced, they work hard to get me the cars I to work with. I have bought many cars here, and have always had exceptional experiences. They are fairly priced, they work hard to get me the cars I want to buy, and the purchase experience is quick and painless. I don't have hours to spend buying a car, and I've been able to purchase a car in less than an hour, including the paperwork. The service department is truly excellent. They are always available to me, know me by name, and are proactive in getting me the service and repairs I need without any drama or hassle. This is the only dealership I will buy from! More

I recently purchased my brand new 335 coupe, it was an easy decision i had great deal! The Sales manager Bob Nance, Joe GM and the rest of the employees were owesome to work with. this was my first purch easy decision i had great deal! The Sales manager Bob Nance, Joe GM and the rest of the employees were owesome to work with. this was my first purchase from this dealership and i will definetely recommend this dealer to my firned and family. Great Job!!! More

This our second BMW we purchased from the dealership. I have a 750 and we recently purchased my a 500. We considered other options but after factoring in the free service and the BMW quality it was an easy have a 750 and we recently purchased my a 500. We considered other options but after factoring in the free service and the BMW quality it was an easy decision. The service is really superior and this made it an easy choice. More

I live on the other side of the James River in the West end of Richmond,Va. I GLADLY drive over to the South side BMW Midlo location; ; even a longer travel time than the closer BMW dealership. NOTHING b end of Richmond,Va. I GLADLY drive over to the South side BMW Midlo location; ; even a longer travel time than the closer BMW dealership. NOTHING but superlative compliments for the ENTIRE Midlo operation:TOP to BOTTOM. What a GREAT experience!!!!!!!!! More

Richmond BMW went out of their way to help me get my new Richmond BMW went out of their way to help me get my new BMW. It was the last day of their incentive program and I was sick. Brandon Adkins my sale Richmond BMW went out of their way to help me get my new BMW. It was the last day of their incentive program and I was sick. Brandon Adkins my sales rep. brought the application to my house which was 30 miles away from the dealership. I thought this went beyond the call of duty. Because he came to my house I was able to get all the incentives on the vehicle. This has been the best experience we have had in buying a car. Bill Blank More

Very good experience. Bob Nance has been terrific to work with. He is one of the reasons I have leased four cars( 2 new ones last month) from him. Bob has kept us informed as to deals that he has in t work with. He is one of the reasons I have leased four cars( 2 new ones last month) from him. Bob has kept us informed as to deals that he has in the dealership. He has also looked out for our best interest and has made recommendations that are completely honest ( for example: buying vs. leasing, buying our existing car vs leasing or buying a new one), More

This is the worst BMW dealership on the East Coast. It felt more like a Kia dealership. Sales manager is completely unprofessional and extremely sloppy and sales people should be working at McDonalds, the felt more like a Kia dealership. Sales manager is completely unprofessional and extremely sloppy and sales people should be working at McDonalds, they know nothing about BMW's! I will never go back to this dealership. The only thing this dealership cares about is selling a car and making a profit and they will attempt to do whatever it takes just to move a hunk of metal. They care nothing about their customers and try to pressure you into purchasing that day. WORST BMW DEALER!!! STAY AWAY!!! More

My wife and I where looking for a used BMW X-5, to purchase. We where looking at several dealerships in the Richmond area, to included stores like Car-Max., etc... We came across a certified 2006 B purchase. We where looking at several dealerships in the Richmond area, to included stores like Car-Max., etc... We came across a certified 2006 BMW X-5 at the Richmond BMW in Midlothian, Va. The sales person that helped us out was Khaled Sofrata. He was very helpful and from the start he let us know that he was there to help the X-5 sale it's self. He did a great job of keeping us informed and actually, for a sales person, a relief, compared to all the others we had run into in the Richmond area. He had lots of support behind him, such as, Bob Nance, his Sales Manager, who new what to say and had all the answers to all our questions to include why we should buy a certified BMW, which we did. What impressed us the most was that they where always trustworthy and stood behind what they said, no hidden cost or unexpected changes, etc.. I also got a call from the GM - Joe Chapman who actually gave us the deal we wanted.....and of course the many other professionals there we encountered in the services area, parts etc..... From the beginning to the end of the entire process, everyone there was very helpful and very knowledgeable, which in turn made the process of purchasing our BMW a excellent experience. From our experience, at Richmond BMW in Midlothian Va. they had all the bases covered, from customer service to financial support.....we would not only buy another vehicle from them but would recommend them to our family and all our friends and neighbors....oh yea, even after we purchased the 2006 BMW X-5 they still today treat us with as there top priority, thanks again to all of you at Richmond BMW Midlothian! More

We were very happy with our experience at Richmond BMW. Steve and the rest of the employees were awesome to work with! This was our second purchase from this dealership and we will definetely recommend thi Steve and the rest of the employees were awesome to work with! This was our second purchase from this dealership and we will definetely recommend this dealer to our friends and family. No complaints... More