Richmond BMW Midlothian

I JUST WANT TO SAY.. ROSHAN PATEL IS THE REASON WHY I DECIDE TO BUY A USED CAR. HIS CUSTOMER SERVICE WERE OFF THE CHART.. & HIS KNOWLEDGE OF THE PRODUCT WAS AMAZIN. MY TIME WITH ROSHAN CONVINCE ME T DECIDE TO BUY A USED CAR. HIS CUSTOMER SERVICE WERE OFF THE CHART.. & HIS KNOWLEDGE OF THE PRODUCT WAS AMAZIN. MY TIME WITH ROSHAN CONVINCE ME TO BUY THIS CAR. THANK YOU, VERY MUCH.. DEXTRA JACKSON More

If you desire a BMW, Richmond BMW Midlothian would be the only stop I recommend. I have owned 6 now, 4 of which were purchased at the Richmond store. I've ALWAYS been treated with courtesy, respect, etc. b only stop I recommend. I have owned 6 now, 4 of which were purchased at the Richmond store. I've ALWAYS been treated with courtesy, respect, etc. but my experiences goes further than that. Large City, small town personalities keep me returning for trade-ins, new purchases, and service. NEVER once have I left there wondering if my interests were guarded, nor coerced into a purchase that was less than honest. More

Roshan did everything possible to find an unusual combination of options for me. When we ran into a snag both he and the GM went out of their way to listen and make the deal work. Excellent people, combination of options for me. When we ran into a snag both he and the GM went out of their way to listen and make the deal work. Excellent people, with a sincere approach. More

Over the years, my wife and I have purchased both foreign and domestic vehicles and the customer service we received from Mr. Wyatt has been the best by far. The customer service has been so good that my wif and domestic vehicles and the customer service we received from Mr. Wyatt has been the best by far. The customer service has been so good that my wife will not purchase another vehicle from anywhere else. I have never placed an endorsement of this type before, but I feel compelled based on the customer service we have received from Mr. Wyatt. More

Incredible service,professionalism,and patience.I was treated extremely well and am very satisfied.This is my second car I have purchased from them,and Midlothian BMW will always be my dealership. treated extremely well and am very satisfied.This is my second car I have purchased from them,and Midlothian BMW will always be my dealership. More

Extraordinary service. These two employees went over and above to make sure we were satisfied. We had a few things we were concerned with pertaining to the used vehicle we were purchasing and they more than above to make sure we were satisfied. We had a few things we were concerned with pertaining to the used vehicle we were purchasing and they more than met our expectations with correcting them. Our overall experience through out the entire process was very pleasant and enjoyable. We would highly recommend this dealership to anyone seeking to purchase a vehicle, or even for servicing their vehicle. More

My name is Tanya Blowe. I would recommend BMW of Richmond to anyone who is looking for a first class car and quality services. I was greeted with a warm and hearty welcome as I enter the dealership. My sales to anyone who is looking for a first class car and quality services. I was greeted with a warm and hearty welcome as I enter the dealership. My salesman, Troy Charles was an excellent help to me in selecting the right car. He showed excellent knowledge of the business and knew all information concerning the car. I appreciate the excellent customer services and the attentiveness that was shown to me. I had plans of purchasing a car with the Toyota dealership, but went to BMW to see if they could give me a better deal. They tore a "hole in the wall" of what they could do for me instead of Toyota. They gave me more incentive at a better price than Toyota. Yes, BMW of Richmond is the best. They were considerate of me so that I could afford a payment within my budget. The financial person was also precise in getting the job done and working in my favor. My overall experience with BMW was great. Thanks. More

This was such an unbelievable experience!!! By far, it was the BEST experience that my husband and I have ever had. (and we have bought alot of vehicles in the past 25 years!) I can not say enough about was the BEST experience that my husband and I have ever had. (and we have bought alot of vehicles in the past 25 years!) I can not say enough about the dealership and the sales staff. (Easy, quick and simple) We will tell EVERYONE how awesome our experience was. In fact, my husband already wants to sell his 2011 Silverado and buy a BMW. I love my new BMW too! It is such a amazing car. More

I just recently purshase our fifth BMW from Richmond BMW Dealership. I can always count on you for great customer satisfaction and your beautiful inventory of vehicles. Thank you for always putting your cus Dealership. I can always count on you for great customer satisfaction and your beautiful inventory of vehicles. Thank you for always putting your customers first. More

Everyone was very attentive, very professional and friendly. I felt very comfortable with Gary I am sure I will be able to get courteous service from him and the staff when I need it. friendly. I felt very comfortable with Gary I am sure I will be able to get courteous service from him and the staff when I need it. More