Richmond BMW Midlothian

This was far the best experience I have had buying a preowned vehicle from Midlothian BMW. I have purchased many high end cars and can say the customer service here surpassed any of the dealerships I ha preowned vehicle from Midlothian BMW. I have purchased many high end cars and can say the customer service here surpassed any of the dealerships I have dealt with before. I felt like my business meant something to them and I was important. More

The purchase of my pre-owned car from Midlothian BMW dealership was a pleasant experience! Alex and crew were professional and great to deal with. In particular, Jenna Butler was very communicative thro dealership was a pleasant experience! Alex and crew were professional and great to deal with. In particular, Jenna Butler was very communicative throughout the entire process and quickly responded with additional photos of the car when I requested them. All in all, a very smooth purchase. I’m a happy customer and love the car! More

As a person whom has been a service advisor for Volvo VW and Land Rover I can say that Matt Underwood is professional, resourceful and can connect with his clients. Well done! and Land Rover I can say that Matt Underwood is professional, resourceful and can connect with his clients. Well done! More

Easy to get appointments, get feedback off needed work, and work is done correctly the fist time. and work is done correctly the fist time. More

The staff is very friendly and were great at informing me of my options. The service was performed while I waited in a very reasonable amount of time. of my options. The service was performed while I waited in a very reasonable amount of time. More

Had a great experience. Getting a competitive price was pain free, financing was a breeze (no high pressure tactics), and delivery was smooth. Great dealership! Getting a competitive price was pain free, financing was a breeze (no high pressure tactics), and delivery was smooth. Great dealership! More

Awesome salesman and business managers great experience I will definitely do business with Richmond BMW again ! will definitely do business with Richmond BMW again ! More

Great dealership. Friendly and knowledgeable staff. Always make you feel welcome throughout the entire process! Friendly and knowledgeable staff. Always make you feel welcome throughout the entire process! More

Great service very knowledgeable staff seem to really understand BMWs. Do a great job thanks understand BMWs. Do a great job thanks More

Last service was quick and efficient. Wait area was nice and online progress app kept me informed of service status Wait area was nice and online progress app kept me informed of service status More