Richmond BMW Midlothian

Overall my experience at BMW was good. Roshan was extremely knowledgeable in the car I purchased & was easy to get in touch with when I had questions. I was able to test drive two vechicles and even extremely knowledgeable in the car I purchased & was easy to get in touch with when I had questions. I was able to test drive two vechicles and even was able to drive one for 24 hrs. I was also given a loaner until my car arrived as the scheduled date was pushed back due to carrier delays. I was pleased with Bob, sales manager in his efforts to keep the process smooth. More

I bought my fifth car from this dealership, and they treated me like they always have, and that is great. I love this place because when you go in here you feel like your around your family, and that is treated me like they always have, and that is great. I love this place because when you go in here you feel like your around your family, and that is rare these days. Buy a car from Them and you will see what I'm talking about. This is the best car dealership I have ever dealt with and they do a marvelous job of taking care of you after the purchase. Don't buy a car until you have talked with these guys! More

I was so pleased with my experience at Richmond BMW of Midlothian. Ty was AMAZING! I had my six year old daughter with me and he made us both feel comfortable with the sales process. He explained all t Midlothian. Ty was AMAZING! I had my six year old daughter with me and he made us both feel comfortable with the sales process. He explained all the various financing options as well as the extended warranty and other add-on items. He worked with me to get the best price for my trade-in and I love the "no-haggle" preferred customer pricing. Ty went above and beyond the call of duty by spending the afternoon driving down to my husband's office (with me and my two small kids in tow) to have all the paperwork signed. I cannot thank him enough for putting me into a great car at a fair price! Thank you!!! More

I have bought more than a dozen new cars in my lifetim. I have never had a more pleasant purchasing experience. The entire staff at Midlothian BMW were courteous and seemed genuinely interested in seeing tha have never had a more pleasant purchasing experience. The entire staff at Midlothian BMW were courteous and seemed genuinely interested in seeing that we were pleased and satisfied with the purchase. More

I would just like to take a moment express how thankful I am to the staff of Midlothian BMW, whom provided excellent customer service, assistance in locating the perfect vehicle that fits the needs of my fam am to the staff of Midlothian BMW, whom provided excellent customer service, assistance in locating the perfect vehicle that fits the needs of my family, as well as very competitive sales prices. I would recommend Midlothian BMW to anyone buying a new or used vehicle. I think that the process of buying my vehicle was very professional and efficient. More

Everyone was very helpful from the time walked in the dealership thru the time I drove off in my vehicle. I am convinced that the BMW buying experience tops any full service experience available. dealership thru the time I drove off in my vehicle. I am convinced that the BMW buying experience tops any full service experience available. More

Ty was great to work with. He asked good questions and was genuinely interested in what my interests are and what auto would suite me best. I look forward to working with Ty and would recommend that peop was genuinely interested in what my interests are and what auto would suite me best. I look forward to working with Ty and would recommend that people seek him out for his great salesmanship. More

Me and my girlfriend had one of the most wonderful experiences of buying our first BMW 529i 2011 , Roshan Patel was our saleman and he was very friendly and honest about the whole process, and I must experiences of buying our first BMW 529i 2011 , Roshan Patel was our saleman and he was very friendly and honest about the whole process, and I must say that Bob Nance was as friendly and helpfull. I d highly recommend this dealer to any of my friends whou would like to own a BMW, thanks so much !! Edgar Perez & Gloria Rowe More

I have purchased several vehicles over the years and have routinely ended up hating the process until I had the pleasure of working with Kutay (sales) and Kelly (finance). They were respectful, courteous, op routinely ended up hating the process until I had the pleasure of working with Kutay (sales) and Kelly (finance). They were respectful, courteous, open in their commmunication and very pleasent to work with overall. They put the customer experience first and catered to my every need, answered questions quickly, concisely and made the buying process very easy. I highly recommend this dealership and both of these individuals to anyone interested in buying a BMW. Oh, and speaking of which, my 335i is one fantastic driving machine. I love it! More

Great overall experience buying my new 535 BMW. The new car manager was extremely helpful (not pushy) in putting a deal together that I was comfortable with. car manager was extremely helpful (not pushy) in putting a deal together that I was comfortable with. More