Richmond BMW Midlothian

I was very pleased by the respect shown to me and the service I received from every representative of the dealership. As this is the 36th car I have purchased in my life, I know when I'm working with an service I received from every representative of the dealership. As this is the 36th car I have purchased in my life, I know when I'm working with an honest dealership. Richmond BMW Midlothian did everything they could do to get me into a nice BMW that my wife and I will enjoy for many years. They are to be complimented for their professional, though friendly service. Five Stars! More

Amazing customer service!! I love how Roshan gives me his undivided attention & walks me through every step, teaching me wonderful new things about my car! undivided attention & walks me through every step, teaching me wonderful new things about my car! More

Josh Bolhuis is the most knowledgeable new car salesperson at BMW. I have spent several months deciding on what model to purchase and Josh has always payed closed attention to my questions, respon salesperson at BMW. I have spent several months deciding on what model to purchase and Josh has always payed closed attention to my questions, responding quickly and also maintaining just the right amount of contact with me. It's very obvious he loves selling BMW's and his job. Thanks for all your help! More

I purchased a new 750I. This is my fifth car. This is by far the best cutomer service experience I had. Roshan and the Manager Bob make a great team and were a pleasure to work with. far the best cutomer service experience I had. Roshan and the Manager Bob make a great team and were a pleasure to work with. More

I have been looking to buy a new car for several months and gradually narrowed it down to a BMW X1 and another make and model. During that period a business friend who had many previous dealings with the and gradually narrowed it down to a BMW X1 and another make and model. During that period a business friend who had many previous dealings with the dealership recommended that I speak with Bob Nance to get more information on the X1. Bob was very friendly and patient with me as I asked questions over several weeks about the X1 and when it would become available in the U.S. He then followed up by notifying me when they had arrived so that I could take a test drive last fall. During the Christmas holidays my son who owns a BMW was in town and I decided to go with him to the dealership for a second time to take another look and see what models were available and what discounts could be had. I saw an Xi I liked in the showroom and it was already discounted by a good amount. Armond Granger and Joe Chatman were terrific in explaining other discounts that might be available depending upon whether I paid cash or financed a part of the cost. I got the car I wanted and feel as if all discount opportunities were fully explored. I now look forward to taking advantage of the free routine maintenance over the next four years that was included as part of the deal. More

Roshan is very knowledgeable about the BMW products and services. He took the time to help me selected the car that fully met my requirements then went out of his way to explain all the features of my new services. He took the time to help me selected the car that fully met my requirements then went out of his way to explain all the features of my new car. More

Great Experience working with Roshan, Armond and Bob. Thanks guys for helping my wife and I get two new amazing 535i's. Thank you and Happy Holidays. Thanks guys for helping my wife and I get two new amazing 535i's. Thank you and Happy Holidays. More

The staff was freindly and responcive to my wants. This is the third BMW I have purchased through this group and my expectations were not let down. is the third BMW I have purchased through this group and my expectations were not let down. More

Roshan was very attentive in finding out what type of vehicle I was interested in and did an outstanding job in helping me find the right vehicle at the right price that suited all of my needs. He was ve vehicle I was interested in and did an outstanding job in helping me find the right vehicle at the right price that suited all of my needs. He was very knowledgeable and explained to me the difference between the cars I was interested in and made choosing my BMW a pleasant and awesome experience. More

I had the privilege of purchasing my first BMW from Richmond BMW - Midlothian. From start to finish the process was seamless, I initially made contact with Roshan Patel, Internet Sales Manager. Via ema Richmond BMW - Midlothian. From start to finish the process was seamless, I initially made contact with Roshan Patel, Internet Sales Manager. Via email I explained what I was looking for. Roshan sent me information on several vehicles and even delivered a vehicle to my job so that I could test drive it. Roshan is very knowledgeable about the BMW line - and its obvious that he takes pride in his job. After only a couple of days of working with Roshan and the rest of the BMW staff - I decided on a vehicle and purchased it. Roshan came in on his day off to finalize the deal. They prepped the vehicle and even put it a separate showroom with a bow. I took the car home and realized I actually liked another one better. I spoke with Roshan and he worked with Bob Nance and Brandon Beckner to secure the vehicle I liked more. At Richmond BMW Midlothian customer service is definitely number one. The customers are treated with superb service and all of the staff are very attentive and great to work with. This has been the best car buying experience that I have ever had. I would definitely recommend Richmond BMW to my friends. I had the option to work with a BMW dealer closer to my home, however they did not offer the same type of attention and care that the staff of Richmond BMW offered. Thank you Richmond BMW for sticking with me through my car buying process. I look forward to purchasing other vehicles from you in the future. More