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Richmond BMW Midlothian

Midlothian, VA

4.7
571 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 571 reviews

December 09, 2013

My wife and I very pleased with the service we received from Richmond BMW of Midlothian. Jimmy and the staff are very professional and tended to my wife and every needs in making a BMW selection. We are More

by arnoldan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Poole
November 20, 2013

This was the first time ever when buying a new car I didn't feel like I was with a group of vultures. Josh is a treasure. He got back to me immediately on all my questions. He offered me a better deal t More

by mickipugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rossano, Aaron Mason, James Williams, Faith Boynes, Aaron Mason
October 06, 2013

Roshen Patel did a great job showing us all of the features and functions of the new 2014 BMW 320i. He made the test drive enjoyable and informative! Troy Charles handled the financial portion the More

by sgpwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roshan Patel, Stephanie Gasper
October 01, 2013

My husband and I usually do not enjoy the car buying experience due to the haggling and sales pitches from dealerships. We didn't really have our heart set on purchasing a vehicle yet but Roshan was ex More

by Colchester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roshan Patel, Stephanie Gasper
September 26, 2013

The dealership and personnel were very easy to work with, listened well, and allowed us to move in the direction we wanted in deciding what car we wanted. Understanding the leasing option and how it related More

by lenharvrob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Bobby Wyatt
September 03, 2013

As a BMW owner, I always chose to go to this dealership location due to the level of customer service, friendliness and respectfulness of their entire team. This recent trip was to turn in my 2008 for a n More

by Karengny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faith Boynes, Wahid Shabazz
August 15, 2013

It was a ok experience Josh Bolhuis was very helpful. Aaron Mason on the other was dismissive to my wife and his kindness seemed insincere. My wife felt disrespected dealing with him which made us feel More

by lance1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Mason, Faith Boynes, Aaron Mason
July 26, 2013

Dealer very patiently let us test drive various vehicles and versions of the SAV we finally purchased. Since it was an order the dealer kept us up to date on delivery and prepared paper work before we picke More

by ajcorso1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Mason, Wahid Shabazz
July 13, 2013

Jeff Galton was very thorough in explaining how everything worked on the X5. The test drive covered both city and interstate driving experiences which gave us a really good overall view of how the More

by ldkgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Gasper
July 01, 2013

Best experience ever in buying a new car. Linann Singer and Bob Nance are the best! As a salesperson, Linann really cares about her clients and try to work the best deals for them. This lady really repr More

by sammy2249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wahid Shabazz
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