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Richmond BMW Midlothian

Midlothian, VA

4.7
571 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 571 reviews

February 19, 2014

Everyone was very professional and friendly. Troy is an excellent sales person and handled everything perfectly Roshan was also helpful. Aaron made the paperwork process very easy. Good job... More

by dns544cd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roshan Patel, Stephanie Gasper, Aaron Mason
Feb 24, 2014 -

Richmond BMW Midlothian responded

I’m glad to learn that Troy, Aaron, and Roshan have provided you with excellent service. It’s always our pleasure to help customers find the right vehicle. Please let us know if there is anything else we can help you with in the future. Thank you, James Williams General Manager

February 17, 2014

Although I have difficulty in speaking English, the employee Were very patient to answer all my questions. They treated me nice and friendly. Explained so many things to me. More

by Angelashi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Wyatt, Wahid Shabazz
Feb 21, 2014 -

Richmond BMW Midlothian responded

Thank you for taking the time to let me know how helpful my team has been. It’s always our pleasure to help a new customer and provide them with a great car buying experience. Please do not hesitate to contact us with any other questions you may have. All the best, James Williams General Manager

February 14, 2014

The purchase of my new BMW X1 from Richmond BMW Midlothian was a very positive experience. Jimmy Poole patiently explained to me everything I needed to know about the car and and the differences b More

by LSettle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Johnson, Aaron Mason, Jimmy Poole
February 10, 2014

The staff was very friendly and very patient. I had a lot of questions about the vehicle and what to expect with maintainence costs, James was very helpful in answering those. During the finance portion More

by jazzy2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thurber, Frank, Aaron Mason
Feb 17, 2014 -

Richmond BMW Midlothian responded

Thank you for sharing your experience at Richmond BMW Midlothian. I’m happy my team was able to exceed your expectations and answer any questions regarding your vehicle. A goal of ours is to make sure our customers feel confident in their decision to come to our dealership. Please do not hesitate to contact us if you ever have questions or concerns. Best, James Williams General Manager

February 07, 2014

I always wanted a BMW but was afraid of the cost...I stopped in only to ask questions...I test drove a couple and fell in love...after a few hours I drove away a proud owner...thank you Bobby Wyatt and More

by Dawnpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams, Bobby Wyatt
February 05, 2014

My wife Amanda and I saw a vehicle on the internet for sale at this dealership. We arrived and meet Justin. He was so nice and very up front with all of our questions. Throughout the whole process Justin More

by ssmith0044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Nick , James Johnson, James Smith
January 31, 2014

After test driving a 4 series I was sold. James, Bobby, and I discussed my options such as ordering or waiting until the Spring when they expected some to be on the lot. I was able to locate a 435i with a More

by ckelmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams, Bobby Wyatt, Aaron Mason
January 28, 2014

I gave Richmond BMW at Midlothian dealership the highest rating possible because it deserve such a rating. The quality of service, professionalism, integrity, and dedication was evident as this team of loy More

by maribel2706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams, Roshan Patel, Aaron Mason
Jan 31, 2014 -

Richmond BMW Midlothian responded

Thank you for such a great review. When customers, such as yourself, let us know that we were able to exceed their previous car buying experiences, it really means a lot. Your compliments of our staff are greatly appreciated and we are pleased that they were able to provide you with quality customer service. I hope that we will have the opportunity to be of service in the future. Thank you, James Williams General Manager

January 06, 2014

I entered this dealership with zero expectations set for purchasing a new BMW on 12/23/13. This dealership was referred to me by my cousin Richard Burwell after learning i was in the market for a new vehic More

by vaugnjoseph83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Burwell, James Williams, Jimmy Poole, , James Johnson, Aaron Mason
December 12, 2013

Great transaction and people. Roshan was tremendous at finding a car to fit our needs and price range. Josh did a great job at showing my wife and I the car and it's features. More

by Jcollier1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roshan Patel, Faith Boynes
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