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Richmond BMW Midlothian
Midlothian, VA
622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 622 reviews
December 19, 2015
Exceptional Car Buying Experience From beginning to end, the sales and management team at Richmond BMW of Midlothian have been exceptional. Their level of customer service went above From beginning to end, the sales and management team at Richmond BMW of Midlothian have been exceptional. Their level of customer service went above and beyond our expectations. This was our first experience with the BMW brand, and from first impression we are pleased we made the decision. More
by kgoldsmith3
Employees Worked With
James Smith, Aaron Mason, Jimmy Poole, Justin Morris
December 12, 2015
Great Service No Matter What When going to Richmond BMW Midlothian, I know that I will receive superb service. No matter what department I work with, I know that I will get great When going to Richmond BMW Midlothian, I know that I will receive superb service. No matter what department I work with, I know that I will get great customer service. When I was ready to buy a new vehicle, I knew that I had to get it from Richmond BMW Midlothian. The process of finding a car and going through the paperwork was easy and painless. Marwan and Wahid made my experience enjoyable. Also, the GM, James Williams was inviting and caring. He really work with me to get what I needed. I know for sure that I will return to Richmond BMW Midlothian for my next vehicle purchase. More
by Amber M.
Employees Worked With
James Williams, Wahid Shabazz, Justin Morris
December 11, 2015
Outstanding service!! That is the best dealership I have ever dealt with. My service rep., Lance Malatak, is the best. The service is outstanding...always professional, on That is the best dealership I have ever dealt with. My service rep., Lance Malatak, is the best. The service is outstanding...always professional, on time, friendly and taking the time to explain things to you. All of my experiences have been very pleasant.. Keep up the good work guys!!! More
by Bmw115
Employees Worked With
Lance Malatak
December 02, 2015
Very professional and knowledgable. I was always treated with respect. I worked with 4 different people during the course of buying my car and they all worked together seamlessly. They I was always treated with respect. I worked with 4 different people during the course of buying my car and they all worked together seamlessly. They were both knowledgeable and professional. It made my purchase of a $ 100K+ car exactly what you would hope it would be. Marwan Salem was my primary Client Advisor and he did a great job...even helped with sync my phone with the car. Great customer service. More
by poeboy
Employees Worked With
James Johnson, James Smith, Justin Morris, Aaron Seaver
November 30, 2015
The staff was wonderful! Marwan Salem was an excellent client advisor! He spent his valuable time explaining all of the car's features and was also helpful after the sale was Marwan Salem was an excellent client advisor! He spent his valuable time explaining all of the car's features and was also helpful after the sale was completed. Aaron Mason showed his vast knowledge of all of the BMW series, which helped to make the correct car selection. More
by Cute M2 Gal
Employees Worked With
Marwan Salem, Wahid Shabazz, Aaron Mason, Wahid Shabazz, Aaron Mason, Justin Morris
November 23, 2015
New BMW Lease If you are in the market for a BMW, I would highly recommend both Anthony McRuffin and Wahid Shabazz at Midlothian BMW. Both Anthony and Wahid are cus If you are in the market for a BMW, I would highly recommend both Anthony McRuffin and Wahid Shabazz at Midlothian BMW. Both Anthony and Wahid are customer focused and service oriented. Anthony went the extra mile to explain many of the features in the 228i BMW. Waheed guided me through the leasing process and explained the many additional warranty products available. More
by 64BMW19
Employees Worked With
Sales-Anthony McRussin , Wahid Shabazz
November 21, 2015
Got a new BMW 320! I came into the dealership for service on my 2007 model and ended leaving with a new car. The sales associate, Kriss, was great. He didn't pressure I came into the dealership for service on my 2007 model and ended leaving with a new car. The sales associate, Kriss, was great. He didn't pressure me into anything, just let the vehicle speak for itself. The manager, Aaron, worked very hard on finding a car that would meet my expectations as well as the payment I desired. Everyone I encountered were very friendly and helpful. This was my first time delving into the world of leasing and Kriss and Aaron really helped me navigate the process (which was still ridiculously long). I even ran into the Roshan, the person that sold me my first BMW. Thanks guys! I'm enjoying the car. More
by JacksJ
Employees Worked With
Kriss Williams, I, Roshan Patel, Aaron Mason
November 15, 2015
Service is always perfect. Engine light came on and right away they got me into find out what was wrong. Jeff Yurcaba always is a great help and I have been having my car servic Engine light came on and right away they got me into find out what was wrong. Jeff Yurcaba always is a great help and I have been having my car serviced at Midlothian BMW for 5 years now. Thank you. More
by BMW
Employees Worked With
Jeff Yurcaba
August 11, 2015
2013 640I Awesome experience . Stephanie was down to earth and knowledgeable . The whole staff was helpful and honest. Best car buying experience I've ever had. Awesome experience . Stephanie was down to earth and knowledgeable . The whole staff was helpful and honest. Best car buying experience I've ever had. Would recommend to all. More
by tmack44
Employees Worked With
Stephanie Gasper, Ryan, Waheed
July 27, 2015
BMW 235ix Just bought a BMW235ix today and worked with sales associate Stephanie Gasper. Really down to earth and knew the car very well. I'm going to send my b Just bought a BMW235ix today and worked with sales associate Stephanie Gasper. Really down to earth and knew the car very well. I'm going to send my brother to her to possibly buy a 3series or X5. More
by jeffsmash72
Employees Worked With
Stephanie Gasper
