Richmond BMW Midlothian

I had the privilege of purchasing my first BMW from Richmond BMW - Midlothian. From start to finish the process was seamless, I initially made contact with Roshan Patel, Internet Sales Manager. Via ema Richmond BMW - Midlothian. From start to finish the process was seamless, I initially made contact with Roshan Patel, Internet Sales Manager. Via email I explained what I was looking for. Roshan sent me information on several vehicles and even delivered a vehicle to my job so that I could test drive it. Roshan is very knowledgeable about the BMW line - and its obvious that he takes pride in his job. After only a couple of days of working with Roshan and the rest of the BMW staff - I decided on a vehicle and purchased it. Roshan came in on his day off to finalize the deal. They prepped the vehicle and even put it a separate showroom with a bow. I took the car home and realized I actually liked another one better. I spoke with Roshan and he worked with Bob Nance and Brandon Beckner to secure the vehicle I liked more. At Richmond BMW Midlothian customer service is definitely number one. The customers are treated with superb service and all of the staff are very attentive and great to work with. This has been the best car buying experience that I have ever had. I would definitely recommend Richmond BMW to my friends. I had the option to work with a BMW dealer closer to my home, however they did not offer the same type of attention and care that the staff of Richmond BMW offered. Thank you Richmond BMW for sticking with me through my car buying process. I look forward to purchasing other vehicles from you in the future. More

Services offered by Roshan were exceptional. Roshan arranged for deliver of vehicle, provided financing options and made the purchasing process a great experience. We are truly RAVING FANS of Roshan a arranged for deliver of vehicle, provided financing options and made the purchasing process a great experience. We are truly RAVING FANS of Roshan and the Richmond BMW Midlothian. More

This is th 4th car that I have leased from BMW Midlothian. The staff is easy to work with, personable and made this last experience the easiest. I knew what I wanted, contacted BMW and they brou Midlothian. The staff is easy to work with, personable and made this last experience the easiest. I knew what I wanted, contacted BMW and they brought the car to me. This was the first time meetin Roshan and he had his sales hat on when he brought the car. Thanks to everyone at BMW Midlothian for helping me get into my RED 328i!!! - Jane More

We loved working with Josh and would highly recommend him to anyone looking for a new or used BMW. Excellent product knowledge and not a high pressure salesman. Thank you!!! to anyone looking for a new or used BMW. Excellent product knowledge and not a high pressure salesman. Thank you!!! More

I live in virginia beach and there are closer BMW dealers, BUT NONE matched the service, friendliness and professionlism that Roshan Patel offered at Richmond BMW Midlothian. He took the time to fin dealers, BUT NONE matched the service, friendliness and professionlism that Roshan Patel offered at Richmond BMW Midlothian. He took the time to find me the right car-450 miles away( It needed to be a 2009 32i conv, white with certain features and CPO)he secured the car and put it through the CPO process to my wonderful satisfaction. Keep in mind I hadn't even sdeen the car until I picked it up to sign all the paperwork- he emailed me pictures and all the details that made the decision easy and he gave me the confidence that it would be perfect. When I picked the car up that evening, my jaw dropped, I thought it was a 2013 showroom vehicle- it was perfect and like brand new for a car with 44,500 miles on it- I would highly recommend Roshan to any one out there no matter where they come from- He will find the right car at the right value for you! More

I would recommend this dealership to others as they provided excellent customer service and information. The staff were very concerned and answered questions about the car and prices, they assisted me provided excellent customer service and information. The staff were very concerned and answered questions about the car and prices, they assisted me with respect and was very knowledgeable. They were patient and kind to me and to each other. Love my car!!! More

I purchase my first BMW from Midlothian BMW in 2007. The first experience was great but this experienced prove to be even better. It always amazes me when all of the management staff knows your name and tri first experience was great but this experienced prove to be even better. It always amazes me when all of the management staff knows your name and tries to assist you in making the best decision. I commend this dealership and encourage anyone that wants to experience professionalism, courtesy and respect to experience buying a vehicle from Richmond/Midlothian BMW. Thanks again.. FYI I, love my new car... More

We have lived in the Richmond area for about 16yrs, and this is our 5 car purchase, but Josh Bolhuis is the best car sales advisor we have worked with. Excellent customer service, communications skills this is our 5 car purchase, but Josh Bolhuis is the best car sales advisor we have worked with. Excellent customer service, communications skills along with exceptional work ethics. Will not hestitate to work with him again for our next vehicle whenever that happens. Thanks, Sameer & Vandana Shukla More

My experience at Richmond BMW of Midlothian was superb! I absolutely love my new car and there is no doubt in my mind that I will be a return customer at this dealership. Roshan and his co-workers were very absolutely love my new car and there is no doubt in my mind that I will be a return customer at this dealership. Roshan and his co-workers were very helpful and polite. More

This was my second purchase within 4 months from this dealership and the second time was definetly a winner. The first time, I made a great purchase on a 2012 328i, but didn't take the time to find out dealership and the second time was definetly a winner. The first time, I made a great purchase on a 2012 328i, but didn't take the time to find out all that I needed to know to make an informed decision about the car and made an emotional decision, rather than a rational one. I had a super experience, was made to feel like a rock star, and drove off with a pretty sweet looking ride. But after having it for a few months, I decided that looks weren't enough. I decided to return to the same dealership, where I explained my conundrm to Josh, where he took the time to explain all of the options that were available to me compared to what I didn't have on the prior purchase. Where in the world was Josh the first time??!!? Had I known what I was missing, I could have been driving in heaven the first time around. Talk about someone that knows his stuff. This young man is informed and passionate without being pushy, and truly educated me on the ins and outs of the vehicle. What I found most impressive is that Josh had worked his way up from lot attendant to sales, where he took the time to actually get to know the cars- and he know the cars. Easy to get along with, educational and honest, it was a fantastic experience. Josh helped me make an improved decision that allowed me to make a delightful trade for a vehicle that it is more than I could ask for! I also had the pleasure of working with Kelly Perry-another professional who knows her stuff. This is a flexible dealership that works hard to satisfy the customers wants and needs, from the top down. Rounding out my experience was working with Sam, and Lance in service. This is the dealership to choose for BMW. More