Richmond BMW Midlothian

Very accommodating, transparent, honest practices here. Run well from the top down. I recommend this dealer to as many people as I can. Personally we bought a 2021 X5 recently and it was a great experience Run well from the top down. I recommend this dealer to as many people as I can. Personally we bought a 2021 X5 recently and it was a great experience. Jenna in sales was very kind and didn’t employ any pressure tactics. Will return in the future! More

Attentive and respectful staff to work with, both in sales, finance and service. Service management and team are always helpful and friendly. sales, finance and service. Service management and team are always helpful and friendly. More

Richmond BMW is a first class dealership with an amazing service department.I have referred friends to Richmond BMW service department and they said that the difference between Richmond BMW and the other Bm service department.I have referred friends to Richmond BMW service department and they said that the difference between Richmond BMW and the other Bmw Dealer that they went to is like night and day. When I take my BMW in for service Jeff Is my service person who always makes sure that my car is up to date on all maintenance. More

Outstanding service! Very responsive and detailed in their customer interactions. By far the best BMW service in Richmond Very responsive and detailed in their customer interactions. By far the best BMW service in Richmond More

First class car dealer ship. Always express concern for the customer and their vehicle. True professionals. A new BMW Electric SUV loaner for 2 days was a real treat. I did not w Always express concern for the customer and their vehicle. True professionals. A new BMW Electric SUV loaner for 2 days was a real treat. I did not want to give it back. More

Great service team here. Got me taken care of in a timely fashion, and I can’t say enough good about my advisor Tim, he really takes care of me. Got me taken care of in a timely fashion, and I can’t say enough good about my advisor Tim, he really takes care of me. More

Recently had a battery replaced. All was ok but the price. $200+ for labor. Too expensive. All was ok but the price. $200+ for labor. Too expensive. More

The dealership was great. I felt like I was passed off to finish the deal. I could have used more training on the car, over all a good experience. I felt like I was passed off to finish the deal. I could have used more training on the car, over all a good experience. More

Wonderful experience coming here. Needed to buy out my lease and it couldn’t have been easier. Friendly and professional staff. Will definitely come back for more business Needed to buy out my lease and it couldn’t have been easier. Friendly and professional staff. Will definitely come back for more business More

The whole experience was wonderful! From the people and customer service to the cars, amazing dealership! Would definitely buy a car from Taylor again! From the people and customer service to the cars, amazing dealership! Would definitely buy a car from Taylor again! More