Richmond BMW Midlothian

Appreciate courteousness, knowledge and timely contact from everyone I had contact with. They went above and beyond to ensure I was informed of everything that was occurring and responded immediately when from everyone I had contact with. They went above and beyond to ensure I was informed of everything that was occurring and responded immediately when I had questions. More

Excellent service. Work completed on time and according to the estimate. Cleaned upon pick up. Work completed on time and according to the estimate. Cleaned upon pick up. More

The team was helpful and knowledgeable. I felt very comfortable and trusting working with them. No pressure buying! I felt very comfortable and trusting working with them. No pressure buying! More

I had a fair experience! They did what they said, my oil change did take 3 plus hours, with an appointment but, I attribute that to me telling them I would not be waiting They did what they said, my oil change did take 3 plus hours, with an appointment but, I attribute that to me telling them I would not be waiting. Next time I will wait and see how efficient the process is. More

Very professional staff and they kept you informed about your vehicle while it was getting service. your vehicle while it was getting service. More

Highly recommend BMW of Midlothian! Today I had Jeff and Scott as my service advisors my my X7 and X2. Customer service, knowledge and honesty are a given and always appreciated!! Tha Today I had Jeff and Scott as my service advisors my my X7 and X2. Customer service, knowledge and honesty are a given and always appreciated!! Thank you BMW of Midlothian! More

This was an excellent visit and very professional location! I would recommend this location to anyone who is interested in buying or getting services on their BMW! location! I would recommend this location to anyone who is interested in buying or getting services on their BMW! More

Very pleasant to deal with this dealership! Alex, Jenna, Frank and Joseph were all very helpful in the process of purchasing the car that I wanted. I would recommend this dealership to anyone! Alex, Jenna, Frank and Joseph were all very helpful in the process of purchasing the car that I wanted. I would recommend this dealership to anyone! More

Great personal service as always, Scott really communicates and makes the transaction as easy as possible communicates and makes the transaction as easy as possible More

Service above a typical dealership level. Scot and Ravin sorted out BMW NA misinformation and solved a technical dilemma! Hats off to the Service Team! Scot and Ravin sorted out BMW NA misinformation and solved a technical dilemma! Hats off to the Service Team! More