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Richmond BMW Midlothian

Midlothian, VA

4.7
546 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 546 reviews

September 04, 2014

Our First Car Buying Experience ~ AWESOME CUSTOMER SERVICE ~ My husband and I bought our first car from Jimmy Poole and Frank Sorensen. I was not looking forward to the "buying experience"but Jimmy and Frank cha More

by Jennifer Heidlebaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Poole, Aaron Seaver
September 02, 2014

Great first car buying experience! My mom, step-dad and I came to the dealership on a Sunday early evening not sure what to expect and we were completely blown away. I never once felt p More

by littlerc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Malatak, James Smith, Aaron Mason, Aaron Seaver
August 14, 2014

Midlothian BMW=Awesome I have now purchased 3 BMW's from Midlothian BMW and in each transaction my expectations have been exceeded. The team, led by James Williams, is ener More

by DoJoBMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams, Bobby Wyatt, Roshan Patel, Wahid Shabazz, Aaron Mason
June 14, 2014

awesome customer service I give this Dealership a 5 all across the board for there wonderful service and friendliness. I highly recommend Justin as a top notch sales associate More

by ptguy1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith, Aaron Mason, Aaron Seaver
June 12, 2014

CPO Purchase Experience Overall a great buying experience. Peter worked very hard with me to get the right deal in terms of trade in and financing options. The minor complain More

by Dmacdoug02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Johnson, Justin Morris
June 12, 2014

My FIrst BMW Purchase I had visited Richmond BMW of Midlothian not intending to buy right away but only as the first stop of a planned 3 dealers to find a sporty luxury con More

by Lumen8tor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Johnson, Jimmy Poole
June 06, 2014

Excellent Service and Knowledgeable Staff I was very pleased and by the outstanding customer service provided by Roshan Patel. I was also extremely impressed that Roshan knew everything about More

by SusanMontenegro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roshan Patel, Wahid Shabazz
June 04, 2014

excellant service Peter spent so much time showing us all the features of the 3X and said we could call him anytime providing us with his telephone number. In fact eve More

by jeanandherm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Morris
May 18, 2014

BMW Midlothian Peter, or "Babar", was very helpful when it came to buying my used car. He gave me all the information I needed on the car and made sure i knew how th More

by MatthewHammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Morris
May 19, 2014 -

Richmond BMW Midlothian responded

Good morning Matthew! We are so happy to hear Peter provided you with helpful, personable service. We will be sure to pass along your recommendation! Thank you for your business. -James Williams, General Manager

May 17, 2014

Best Mother's Day Present Mother's Day has always been special but this year was different. My husband and daughters researched BMW dealers in the tri-city area and because of More

by vickieywilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashaunta Rufus
May 19, 2014 -

Richmond BMW Midlothian responded

Happy belated Mothers Day and congrats on your new BMW! We are thrilled to hear Ashaunta could be a part of your big day! We hope you will continue to make memories with the Richmond BMW Midlothian Family! Best, James Williams, General Manager

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