Richmond BMW Midlothian

Got a new BMW 320! I came into the dealership for service on my 2007 model and ended leaving with a new car. The sales associate, Kriss, was great. He didn't pressure I came into the dealership for service on my 2007 model and ended leaving with a new car. The sales associate, Kriss, was great. He didn't pressure me into anything, just let the vehicle speak for itself. The manager, Aaron, worked very hard on finding a car that would meet my expectations as well as the payment I desired. Everyone I encountered were very friendly and helpful. This was my first time delving into the world of leasing and Kriss and Aaron really helped me navigate the process (which was still ridiculously long). I even ran into the Roshan, the person that sold me my first BMW. Thanks guys! I'm enjoying the car. More

Service is always perfect. Engine light came on and right away they got me into find out what was wrong. Jeff Yurcaba always is a great help and I have been having my car servic Engine light came on and right away they got me into find out what was wrong. Jeff Yurcaba always is a great help and I have been having my car serviced at Midlothian BMW for 5 years now. Thank you. More

BMW 235ix Just bought a BMW235ix today and worked with sales associate Stephanie Gasper. Really down to earth and knew the car very well. I'm going to send my b Just bought a BMW235ix today and worked with sales associate Stephanie Gasper. Really down to earth and knew the car very well. I'm going to send my brother to her to possibly buy a 3series or X5. More

Got me out my 2008 BMW into a 2014 (pre-cert) low miles X1 I had a 2008 535XI which the mileage was getting high so I wanted to trade it in before reaching 100,000. I had no hope that I would trade in my vehi I had a 2008 535XI which the mileage was getting high so I wanted to trade it in before reaching 100,000. I had no hope that I would trade in my vehicle nor would I find a vehicle, however, my sales rep was Ms. Stephanie Gasper who and she was patient and helpful. Ms. Gasper showed me all the X1, X3, X4 but I had my eye set on the orange color X1 that really stood out. Mr. Ryan Rhodes was amazing with getting me out of my 2008-535XI. Mr. Rhodes did a great job with working out the finances and to get me in the pretty orange X1. My car insurance went down and that was a big surprise and relief so I am happy with my purchase and decision. I think in the long run, this vehicle will save me money due to the great maintenance package and 100,000 mile warranty. This was a nice and pleasant buying experience at Midlothian BMW and I would like to give a special thank you to Mr. Rhodes for working up good numbers and Ms. Gasper for being patient and staying until the process was complete. More

335i Purchase I had an amazing experience at Richmond BMW and my purchase was very smooth due to the work of James Williams and Bobby Wyatt. I have purchased a tot I had an amazing experience at Richmond BMW and my purchase was very smooth due to the work of James Williams and Bobby Wyatt. I have purchased a total of 6 cars from Mr. Williams throughout my lifetime and he always finds a top notch sales person to assist me. Welcome to the family Mr. Wyatt. More

Amazing Service Stephanie Gasper was exceptionally amazing. She provided me with superior customer service. When I came into the dealership I had no intentions of buy Stephanie Gasper was exceptionally amazing. She provided me with superior customer service. When I came into the dealership I had no intentions of buying a car that day, but with the outstanding customer service that Stephanie provided I left there with a car. She was very friendly and welcoming during the whole process. I would recommend anyone who goes to Richmond BMW to see Stephanie. Keep up the Great work, and maybe I'll work with you again in the future! More

Great experience! We traveled to Midlothian from Northern Virginia because we found the exact X5 we wanted for the best price in a 200 mile range... That was enough to We traveled to Midlothian from Northern Virginia because we found the exact X5 we wanted for the best price in a 200 mile range... That was enough to get us in the door. Once we got there, however, the service we experienced exceeded our expectations and even surpassed the great deal as a reason to go to BMW Midlothian. Tiffany was our sales rep, and her patience, friendliness, and knowledge really made us comfortable. Rick, the sales manager, gave us a great trade-in value and was also able to give us some solid guidance on owning our first BMW. We also had a great financing experience (how often do you get to say that?!?) Wahid was professional, efficient, and entertaining :) All in all it was a great experience, and we will be returning to BMW Midlothian for our next BMW! More

Professional service The service reps at BMW are all professional and provide stellar customer service. The work is done in the time it is promised and the quote was right The service reps at BMW are all professional and provide stellar customer service. The work is done in the time it is promised and the quote was right on target. Jeff is my usual Customer Service Rep and he is awesome. I took my car in for an oil service and forgot to tell them about my air conditioner. I called later that day, took my car back and Jeff gave me a loaner until my car was finished today...right on time as promised and the price for repairs was on target. Thank you to Jeff and the entire staff, including the girls who take my money. Great job!!!!!!! I love my BMW. More

Service My service experience was excellent. Jeff was very helpful and responsive. The work was done quickly and without drama. I would definitely recommend My service experience was excellent. Jeff was very helpful and responsive. The work was done quickly and without drama. I would definitely recommend Richmond BMW to anyone seeking quality service on their BMW. More