Richmond BMW Midlothian

Bought a used BMW 535i We worked with Balaji and he provided great customer service. He is still relatively new, but was very knowledgeable about the vehicles on the lot. I We worked with Balaji and he provided great customer service. He is still relatively new, but was very knowledgeable about the vehicles on the lot. I was also impressed that he wasn't afraid to say when he didn't know something. In those few cases he quickly followed up with his colleagues and got the answer we were looking for. We were also able to quickly set up and overnight test drive which was very helpful in our evaluation of the car. Marwan did our closing and he was also very nice. The process took a long time, but not atypical for any car dealer. More

Great Customer Service We worked with Balaji & even though he is farely new to car sales he was terrific. Knowledgable & very attentive. He was able to answer all of our que We worked with Balaji & even though he is farely new to car sales he was terrific. Knowledgable & very attentive. He was able to answer all of our questions & worked with us on getting the perfect deal. We worked with Ryan (Manager) & he was great also & was able to meet our needs. More

Great dealership!! I just purchased my second vehicle for bmw midlothian! They made it a great experience both times! Faith Boynes was great! I strongly recommend this I just purchased my second vehicle for bmw midlothian! They made it a great experience both times! Faith Boynes was great! I strongly recommend this dealership to anyone looking for a new or preowned car! More

Extremely Positive 1st Time Car Buying Experience I drove from North Carolina to visit this dealership, which had an excellent deal on a nearly-new car. It was a no pressure experience! I was able to I drove from North Carolina to visit this dealership, which had an excellent deal on a nearly-new car. It was a no pressure experience! I was able to enjoy my time visiting the area, and worked with 3 amazing staff members. They were willing to negotiate a reasonable amount, and were sensitive to my specific needs in a car. I look forward to purchasing from them again in the future; well worth the drive! More

After Sales Service Best of a Kind! Thank you to Matt, Buddy and Tyrell in service. They have been a tremendous help in after sales service in the 3 recent vehicles we purchased. From en Thank you to Matt, Buddy and Tyrell in service. They have been a tremendous help in after sales service in the 3 recent vehicles we purchased. From engineering advice to a real awesome detail. It completes the world class experience. Thank You again! More

Glad to be a customer It was a pleasure working with the folks at this dealership. My Salesman was Marwan Salem. He went above and beyond to get me into my car. Very knowle It was a pleasure working with the folks at this dealership. My Salesman was Marwan Salem. He went above and beyond to get me into my car. Very knowledgeable and professional. Mr. Wahid Shabazz, my finance guy was outstanding! He is also a true professional ! Great bunch of guys! More

New Year new M! We finally did it... we got our first M! This is our 17th BMW in our family and we finally got the M. Once you drive it you can't go back from it and We finally did it... we got our first M! This is our 17th BMW in our family and we finally got the M. Once you drive it you can't go back from it and must have it in your garage! There isn't much i don't know about BMW cars since we have had a number of them, but the M was a totally different beast... we are still learning and the team at Richmond BMW Midlo has been working with us on it. Great sales but most importantly after sales support has been great. More