Richmond BMW Midlothian

My experience was great. They able to get me a lower interest rate than my pre-approval They able to get me a lower interest rate than my pre-approval More

Great customer service and efficiency. Advisor was very courteous and kept me well informed during my service appointment. Advisor was very courteous and kept me well informed during my service appointment. More

Fast, efficient and courteous. My serviceman was outstanding Mr Tim Peterson, knowledgeable, motivated and team leader. My serviceman was outstanding Mr Tim Peterson, knowledgeable, motivated and team leader. More

Outstanding service whenever I am there. Looking forward to my next purchase from them as soon as my lease runs out! Looking forward to my next purchase from them as soon as my lease runs out! More

Midlothian BMW and Tim were outstanding. Thanks for making a potentially tough situation easier and pleasant. As a business owner, I try to put all my capital into growing our business. So Thanks for making a potentially tough situation easier and pleasant. As a business owner, I try to put all my capital into growing our business. Sometimes those decisions are tough and you have to sacrifice other areas. Tim assisted me on my vehicles extended warranty’s and showed me an extremen amount of professionalism. Thank you for providing me with an outstanding experience. The service persuaded my next purchase decision. Additionally with Midlothian BMW, I know I can count on service that I can trust. More

Tim always gives us great service. He knows us and handles all our questions. Great experience. He knows us and handles all our questions. Great experience. More

My salesperson Kirk was very professional and knowledgeable . Communication was on point and he had excellent follow through. Would definitely purchase another car from him in the future. knowledgeable . Communication was on point and he had excellent follow through. Would definitely purchase another car from him in the future. More

Service, sales, and finance - this dealership is the best! The staff is so friendly and works very hard to find exactly what you need/want! best! The staff is so friendly and works very hard to find exactly what you need/want! More

From the service manager, to the finance manager to the genius, Austin, to our sales person, Jerry, all of them were very helpful and courteous. This is our second BMW with this group. Very thankful to hav genius, Austin, to our sales person, Jerry, all of them were very helpful and courteous. This is our second BMW with this group. Very thankful to have such knowledgeable and professional people at BMW! Even love the radio station they tune the car to. More

The dealership is highly regarded for its trustworthiness. Customers consistently report positive experiences, highlighting the following key aspects: Transparency • Clear communication re trustworthiness. Customers consistently report positive experiences, highlighting the following key aspects: Transparency • Clear communication regarding pricing and vehicle conditions. • No hidden fees or unexpected charges. Customer Service • Friendly and knowledgeable staff who prioritize customer satisfaction. • Willingness to answer questions and provide assistance throughout the buying process. Reputation • Positive reviews and testimonials from previous customers. • Strong community presence and engagement, reinforcing their reliability. Quality Assurance • Commitment to selling well-maintained vehicles. • Offers warranties and guarantees that enhance buyer confidence. Overall, this dealership has established itself as a reliable choice for those in the market for a vehicle, fostering trust through integrity and excellent service. More