Richmond BMW Midlothian

Quality and Professional Service From start to finish, my experience at BMW Midlothian was both of a quality and professional experience. All three people I worked with were knowledg From start to finish, my experience at BMW Midlothian was both of a quality and professional experience. All three people I worked with were knowledgeable and customer-oriented working to ensure my experience was both enjoyable and worry-free. Balaji was very patient and understanding as I took my time to make the right purchase. He thoroughly explained the difference between the cars and made sure I had all information necessary to make an informed decision. Aaron did a great job of outlining prices and ensuring I received the best deal. And Roshan concluded the purchase by providing a smooth paperwork process, laying all information out for me to move forward. I would recommend the BMW Team to anyone and I'm grateful for the wonderful experience. More

Superb experience from start to finish Every time we have dealt with them (for this purchase and in the past), from the test drive to the delivery of the vehicle, they have bent over backwa Every time we have dealt with them (for this purchase and in the past), from the test drive to the delivery of the vehicle, they have bent over backwards to streamline the process and to put me, the customer, first. The sales staff is knowledgeable, easy to work with and do not pressure you. Special thanks to Roshan, Aaron and James for the most recent addition to the family. I have also worked with the service department enough to say that they are excellent at what they do as well. An overall great experience. More

Great cars, great staff, wonderful experience My experience with everyone at Midlothian BMW was great. The no pressure atmosphere and their willingness to listen to what I wanted and finding cars My experience with everyone at Midlothian BMW was great. The no pressure atmosphere and their willingness to listen to what I wanted and finding cars to meet my objectives made for an enjoyable experience. My advisor, Balaji, knew what he was talking about, thoroughly explained what a certified preowned bmw was and the exceptional warranty and service plans available. More

Exceptional Dealership My experience was exceptional. I would recommend purchasing and servicing at this dealership. Saved me loads of money as they were thorough with my ve My experience was exceptional. I would recommend purchasing and servicing at this dealership. Saved me loads of money as they were thorough with my vehicle and recommendations for my vehicle. More

Service My service was excellent James Williams was exceptional he made sure that my vehicle was taken care and in excellent condition. I highly recommend bm My service was excellent James Williams was exceptional he made sure that my vehicle was taken care and in excellent condition. I highly recommend bmw Midlothian they are very respectful helpful and knowledge. The customer service is excellent More

New Car with excellent customer service Great customer service, I was able to get everything accomplished in one day. Management is always outstanding and make sure you get what you want. Great customer service, I was able to get everything accomplished in one day. Management is always outstanding and make sure you get what you want. More

we have bought 2 cars from R. Patel, great salesman. Friendly, easy to work with, not pushy. There to help any time I stop in to get questions answered. 2nd car we have purchased new from them. Only plac Friendly, easy to work with, not pushy. There to help any time I stop in to get questions answered. 2nd car we have purchased new from them. Only place I would buy a BMW. More

Great Experience Was looking around for a very specific BMW. Had been working with a local dealership on the purchase of this particular model, but just wasn't gettin Was looking around for a very specific BMW. Had been working with a local dealership on the purchase of this particular model, but just wasn't getting anywhere in the negotiations. I contacted BMW Midlothian and after a few text messages and a phone call found both the vehicle and the deal I was looking for. Aaron and Balaji were attentive and took special care to make sure the purchase and delivery were best in class. These guys will be the first I'll contact next time I am in the market for a new or preowned BMW. Thanks! More

Best Dealership in Town I have been coming to this dealership for service for years. Because of the great service Jeff always provides in the service department and the over I have been coming to this dealership for service for years. Because of the great service Jeff always provides in the service department and the overall friendly atmosphere, I decided to buy a new vehicle from this same dealership. It was such an easy and stress free process. Roshan listened to me and found me a vehicle that I absolutely love!! LJ also did a great job handling the financing part and made that stress free as well. More

I came from New Jersey to buy with these guys Sales staff at BMW Midlothian were open and willing to negotiate and do business online. Not the typical way dealerships usually do business. They re Sales staff at BMW Midlothian were open and willing to negotiate and do business online. Not the typical way dealerships usually do business. They respond to email and don't try to have you come test drive the vehicle at all cost. The online sales specialist I dealt with was Roshan Patel, great guy, worked with me and was extremely helpful. Highly recommend them to potential buyers out there. More