Richmond BMW Midlothian

Earned Trust After my experience with other BMW dealership I was skeptical. The whole process of selling my car was smooth. Ryan Grant was upfront setting up my ex After my experience with other BMW dealership I was skeptical. The whole process of selling my car was smooth. Ryan Grant was upfront setting up my expectation and was well prepared to close the deal. More

Customer Service Excellence! We purchased a 2016 Toyota Highlander from Midlothian BMW. Kimberly HeerBrandt provided very friendly, personalized service to my wife and me as we We purchased a 2016 Toyota Highlander from Midlothian BMW. Kimberly HeerBrandt provided very friendly, personalized service to my wife and me as we considered two vehicles. We did not feel any pressure to purchase any vehicle. She and Ricardo Allen were responsive to our questions throughout the discussions of our purchase, very willing to work with us. Business Manager Rebecca Kunz was friendly and professional going through our purchase and as we closed the deal over the next few days. We would recommend Richmond BMW for purchase of used or new vehicles. More

Amazing Sales Team! I can't say thank you enough to the sales team at BMW Midlothian specifically John Breder and Aaron Mason. These guys are very considerate and can wor I can't say thank you enough to the sales team at BMW Midlothian specifically John Breder and Aaron Mason. These guys are very considerate and can work out an amazing deal for you. Go See Them! <3 TG More

Excellent customer service Our vehicle buying experience was seamless and stress less. The staff was great, patient and thoughtful. They went beyond the normal salesperson roles Our vehicle buying experience was seamless and stress less. The staff was great, patient and thoughtful. They went beyond the normal salesperson roles by providing an atmosphere that was relaxed and helpful. More

Best car dealership I've ever dealt with Over the years I've purchased a lot of cars. My experience with Richmond BMW Midlothian was very positive. Charles Armstrong offered the perfect examp Over the years I've purchased a lot of cars. My experience with Richmond BMW Midlothian was very positive. Charles Armstrong offered the perfect example of how to treat a serious car buyer, especially when I live two hours away. After my initial contact, he responded within minutes. I told him the inventory stock number of the car I wanted, and said I would buy the car from the dealership that gave me the best price and was honest with me. He sent me a detailed sheet of the numbers. I was surprised that BMW Midlothian could compete with the pricing of the dealers in Northern Virginia and Maryland. They did! Also, my car was in excellent condition, and they gave me a fair price for my trade-in on my 2014 BMW X3. The staff is very professional and doesn't use high pressure tactics that some car dealers do. In short, they respects their customers. If you're going to buy a BMW definitely contact BMW Midlothian first. Oh, and be sure to ask for Charles Armstrong. You'll be glad you did. More

CPO WITH TRADE My car family! I would not go anywhere else, really I need a time card as much time I spend with you guys. I practically know all of you and have been My car family! I would not go anywhere else, really I need a time card as much time I spend with you guys. I practically know all of you and have been your customer for over 10 years! Thanks guys. More

Fantastic experience My recent purchase experience at BMW of Midlothian was absolutely fantastic. Roshan Patel and Aaron Mason were not only highly professional but also v My recent purchase experience at BMW of Midlothian was absolutely fantastic. Roshan Patel and Aaron Mason were not only highly professional but also very patient and accommodating as we went through the selection and sale process. It was a very positive experience. I have purchased several cars from this dealership and have never been disappointed in the sales staff and service. Excellent customer service all around. I highly recommend them. More

Friendly and personal service Kirk, Ricardo, and Rebecca were all great - very personable, knowledge, and willing to work with us so we could leave with the car we wanted. Kirk, Ricardo, and Rebecca were all great - very personable, knowledge, and willing to work with us so we could leave with the car we wanted. More

I love my X4 !! Charles was so resourceful and helpful to me when searching for my car! I was having a hard time deciding on what was best for me and he was so patien Charles was so resourceful and helpful to me when searching for my car! I was having a hard time deciding on what was best for me and he was so patient and made my experience easy. This dealership from my sales man to the manager to the financial department catered to all my needs, and I’ll definitely be doing business with them in the future. More

Awesome dealer and staff I shopped around for a while and was so glad to finally settle down a factory order with them in late August. Final purchase was made late September. I shopped around for a while and was so glad to finally settle down a factory order with them in late August. Final purchase was made late September. Their being knowledgeable and professional in the entire process may be found in other dealerships, but their honesty, sincerity, understanding and generous support in my situation are beyond other dealers I contacted ( such as those in the greater DC area). You won't want to miss this dealer if you are serious about getting a BMW. It will be my recommendation to anyone around me!! More