Richmond BMW Midlothian

Excellent service. Dealership staff is great and very friendly. Always available to help and answer any questions. Best experience ever. Dealership staff is great and very friendly. Always available to help and answer any questions. Best experience ever. More

Resposive. Knowledgeable. Fast. The salesperson really knew her stuff. The manager was responsive and entertained all offers. The financing was thorough an Knowledgeable. Fast. The salesperson really knew her stuff. The manager was responsive and entertained all offers. The financing was thorough and quick. More

Everyone was very helpful and friendly. We felt like we paid a fair price for our used vehicle. The purchase and financial process was effortless. We felt like we paid a fair price for our used vehicle. The purchase and financial process was effortless. More

Excellent sales staff, outstanding service. Buying my car was a breeze, and they offered me a great trade-in value too. Buying my car was a breeze, and they offered me a great trade-in value too. More

The man at the service desk was great to deal with on my visit this week visit this week More

The service manager was able to get me the vehicle I wanted. He also gave me a fair appraisal for my trade-in vehicle, which was well kept. They even brought my late model certified pre-owned vehicle a wanted. He also gave me a fair appraisal for my trade-in vehicle, which was well kept. They even brought my late model certified pre-owned vehicle and paperwork to the house. After a long day at work that was really convenient . All in all, I am well pleased with The BMW Midlothian service, sales, and parts departments. More

Awesome experience, one of the very best dealerships of any brand. Highly recommended. You will not be disappointed. any brand. Highly recommended. You will not be disappointed. More

Top-Tier Customer Service and genuine care for the buyers. I faced major struggles with communication and service at my local VA BMW Dealer, lasting over 5 months. I called Midlothian BMW to confirm t buyers. I faced major struggles with communication and service at my local VA BMW Dealer, lasting over 5 months. I called Midlothian BMW to confirm that I was not acting rashly with my current debacle on a custom build X3M Competition. I had the pleasure of speaking with Aaron, whom provided me with more information than my local dealer, even without me being a current customer. Aaron’s support and genuine advice triggered me to call back days later and reallocate my deposit through Richmond/Midlothian BMW. I received nearly immediate allocation, and constant communication through the sales process from both Aaron and EJ to include phone, text, and email. Service and support that far exceeded any expectation, to include delivering the vehicle to my house when faced with commitments that took me out of state for weeks. I cannot provide enough accolades toward Aaron, EJ, and the Midlothian BMW family… there is no doubt that I will be a repeat customer, regardless of an extra 2hr commute. If you want a proper vehicle purchase/build experience, go to Midlothian BMW! More

We did all our dealings on emails as we live 170 miles away.This dealership keep us informed and the vehicle was ready on the day of pickup. We are happy with the trade deal we received. We had searched o away.This dealership keep us informed and the vehicle was ready on the day of pickup. We are happy with the trade deal we received. We had searched out as far of 400 miles. This makes the 7th BMW we have purchased and this was a good experience. More