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Richmond BMW Midlothian

Midlothian, VA

4.7
567 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 567 reviews

January 22, 2024

I brought my bmw in and they put a new MAF sensor on but the prove still persist. More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
January 20, 2024

The dealer is great. I want to say that the tech advisor had my loaner ready for pick up. Then after the oil change was completed he notified me that my rear tires were o More

by Brockd9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Mr Perry
January 19, 2024

Scheduling service is easy, the service writer was friendly, and the tech was knowledgeable, and efficient. More

by newbmw530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Yurcaba, Timothy, and Buddy Cauthorne
January 18, 2024

Service department is extremely professional and every visit they go above and beyond answering questions and keeping me in the loop on what is going on. More

by kmiddleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Peterson
January 18, 2024

The service writer was knowledgeable and friendly. They did great job and finished on schedule. The car was returned clean. I am a happy customer. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Peterson
January 16, 2024

Service manager Tim is the best It’s always very good to get a Loaner car More

by Rsalsitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Peterson
January 15, 2024

From shuttle, ride, home to free state inspection and complementary car wash. These folks are top-of-the-line in my book. More

by wwjdpick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim ?
January 15, 2024

Service dept. 1st. Class. Helpful, courteous, and informative. Having car washed after service is a nice plus. More

by drdwk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Steve
January 14, 2024

Super friendly, accommodating, and not pushy. Let me look and process without pressure and assured my purchase! More

by bcamp632
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Schuler
January 12, 2024

From start to finish Kerry took good care of me and made the whole process seem less. This was the first time I’ve bought a car in years I honestly felt good about buying a car. Also. Tim in accounting was More

by t26t29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Schuler
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