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Richmond BMW Midlothian

Midlothian, VA

4.7
543 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 543 reviews

January 18, 2024

The service writer was knowledgeable and friendly. They did great job and finished on schedule. The car was returned clean. I am a happy customer. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Peterson
January 16, 2024

Service manager Tim is the best It’s always very good to get a Loaner car More

by Rsalsitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Peterson
January 15, 2024

From shuttle, ride, home to free state inspection and complementary car wash. These folks are top-of-the-line in my book. More

by wwjdpick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim ?
January 15, 2024

Service dept. 1st. Class. Helpful, courteous, and informative. Having car washed after service is a nice plus. More

by drdwk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Steve
January 14, 2024

Super friendly, accommodating, and not pushy. Let me look and process without pressure and assured my purchase! More

by bcamp632
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Schuler
January 12, 2024

From start to finish Kerry took good care of me and made the whole process seem less. This was the first time I’ve bought a car in years I honestly felt good about buying a car. Also. Tim in accounting was More

by t26t29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Schuler
January 09, 2024

I always received Great and trusted work every time I come for services for my vehicle More

by jreggie_25
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jeff
January 08, 2024

Best dealership I have ever encountered. I am 75 years old and I have had several dozen cars. More

by Dave Bugg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Sorenson Rebecca Kunz Austin Cramer
January 08, 2024

Professional techs and very cordial. They always describe the situation in layman’s terms so that the customer can make informed decisions. Very trustworthy. More

by ekufaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service department.
January 08, 2024

Outstanding service department. All the personnel is there are professional an care about their customer vehicles. More

by Gingermeig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Y and Buddy in service
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