Richmond BMW Midlothian

Service is also top notch, from entry to exit! Always professional, courteous, and ,skillful superb! Always professional, courteous, and ,skillful superb! More

Prompt,thorough and professional. Had to call three times before I could speak with someone that could help me. Explained all repairs to my satisfaction x Had to call three times before I could speak with someone that could help me. Explained all repairs to my satisfaction x More

Excellent service, excellent customer care, I excellent selection of new and used vehicles and also excellent peopel selection of new and used vehicles and also excellent peopel More

The cars were interested in were waiting for us when we arrived. After a test drive we were ready to buy. arrived. After a test drive we were ready to buy. More

Great service; courteous and professional staff. Acknowledging al asked questions and concerns about warranty versus pricing. Acknowledging al asked questions and concerns about warranty versus pricing. More

I’m always pleased when I bring my car into this dealership. The service advisor Timothy is a pleasure to work with and very professional. dealership. The service advisor Timothy is a pleasure to work with and very professional. More

I grew up on a body repair shop and we did dealer prep for several businesses. From engine cleaning, compounding and simonzing by hand. to interior detailing! The Q5 was good on the exterior but a blind p for several businesses. From engine cleaning, compounding and simonzing by hand. to interior detailing! The Q5 was good on the exterior but a blind person could do a better job on the inside. A deal breaker! Back and forth was a distraction More

This dealership provided timely communication and great service. All service issues were fully explained to me. service. All service issues were fully explained to me. More

Extremely knowledgeable and experienced service writers and mechanics. Honest straight shooters who don’t try to pad the bill. Excellent service. and mechanics. Honest straight shooters who don’t try to pad the bill. Excellent service. More

Started as an excellent experience. Pre-owned Volvo came without an owner's manual. I have been waiting over a month and keep getting a run around. Also the car interior was not deta Pre-owned Volvo came without an owner's manual. I have been waiting over a month and keep getting a run around. Also the car interior was not detailed when I picked-up. More