Richmond BMW Midlothian

I really love my new 2025 BMW X7. The customer service I received from my salesperson, Jenna Butler, at the Midlothian VA dealership was excellent. Jenna was extremely knowledgeable The customer service I received from my salesperson, Jenna Butler, at the Midlothian VA dealership was excellent. Jenna was extremely knowledgeable about all of the BMW models, and she was extremely helpful throughout the entire transaction. I would highly recommend working with Jenna for anyone that is interested in buying a new BMW. More

Awesome and fantastic dealer. Also they are so gentle each person to customers. I am always happy. Also they are so gentle each person to customers. I am always happy. More

Scott is always ready to help me when I have a problem. I recommend the dealership to all my friends. I recommend the dealership to all my friends. More

Great service and excellent knowledge and was very helpful with picking a car out. I would use them again helpful with picking a car out. I would use them again More

Went in for an wheel/tire related issue. They fixed the issue and followed up to ensure the issue did not return. Great communication and flexibility following up. They fixed the issue and followed up to ensure the issue did not return. Great communication and flexibility following up. More

Good communication, precise details of what has been checked, and what services are recommended. Thanks checked, and what services are recommended. Thanks More

Was on a trip to the presidential inauguration when I had a failed tire on Saturday afternoon a failed tire on Saturday afternoon More

Best customer service team around! They keep you informed and even loaned me a car for my busy day! They keep you informed and even loaned me a car for my busy day! More

As always, excellent service. I recommend BMW Midlothian to my BMW owning friends and colleagues. I recommend BMW Midlothian to my BMW owning friends and colleagues. More

Jerry and EJ were great to work with! They were very flexible on when we came to get the car and the service they did on the car was very extensive and the car was very clean! Would defin They were very flexible on when we came to get the car and the service they did on the car was very extensive and the car was very clean! Would definitely recommend this dealer to anyone looking to buy a car from them! More