Richmond BMW Midlothian

Fantastic, courteous service! Scot in service was super helpful and took care of everything I needed right away! Austin was also fantastic! Scot in service was super helpful and took care of everything I needed right away! Austin was also fantastic! More

Tim and the entire team do an excellent job on keeping you informed on your car and items that need to be fixed. The customer service and the availability to get a loaner vehicle are exceptional. you informed on your car and items that need to be fixed. The customer service and the availability to get a loaner vehicle are exceptional. More

Service is also top notch, from entry to exit! Always professional, courteous, and ,skillful superb! Always professional, courteous, and ,skillful superb! More

Prompt,thorough and professional. Had to call three times before I could speak with someone that could help me. Explained all repairs to my satisfaction x Had to call three times before I could speak with someone that could help me. Explained all repairs to my satisfaction x More

Excellent service, excellent customer care, I excellent selection of new and used vehicles and also excellent peopel selection of new and used vehicles and also excellent peopel More

The cars were interested in were waiting for us when we arrived. After a test drive we were ready to buy. arrived. After a test drive we were ready to buy. More

Great service; courteous and professional staff. Acknowledging al asked questions and concerns about warranty versus pricing. Acknowledging al asked questions and concerns about warranty versus pricing. More

I’m always pleased when I bring my car into this dealership. The service advisor Timothy is a pleasure to work with and very professional. dealership. The service advisor Timothy is a pleasure to work with and very professional. More

I grew up on a body repair shop and we did dealer prep for several businesses. From engine cleaning, compounding and simonzing by hand. to interior detailing! The Q5 was good on the exterior but a blind p for several businesses. From engine cleaning, compounding and simonzing by hand. to interior detailing! The Q5 was good on the exterior but a blind person could do a better job on the inside. A deal breaker! Back and forth was a distraction More

Extremely knowledgeable and experienced service writers and mechanics. Honest straight shooters who don’t try to pad the bill. Excellent service. and mechanics. Honest straight shooters who don’t try to pad the bill. Excellent service. More