Richmond BMW Midlothian

Very helpful folks. We moved from Oregon few months ago and as our x7 had just arrived there two days before moving, we had no time to explore. We chose Midlothian BMW a We moved from Oregon few months ago and as our x7 had just arrived there two days before moving, we had no time to explore. We chose Midlothian BMW although we live up in NOVA since they are so caring and helpful! More

Our service adviser (Matt Underwood) is the reason we keep coming back! We’ve purchased 7 BMW’s in the last 12 years (2 at a time) and of the 7, 4 were purchased at Midlothian BMW! So would be remiss if keep coming back! We’ve purchased 7 BMW’s in the last 12 years (2 at a time) and of the 7, 4 were purchased at Midlothian BMW! So would be remiss if we didn’t give a shout out to the GSM Aaron for being there all 4x’s! More

Rebecca was the representative that assisted my wife and I . I felt really confident , because of her customer service , throughout our wait she was very professional , we were confident she had our best i I . I felt really confident , because of her customer service , throughout our wait she was very professional , we were confident she had our best interest at heart . More

My experience with Midlothian BMW is always pleasant. The real time ETA is convenient and thorough check ins are easy going. The real time ETA is convenient and thorough check ins are easy going. More

Taylor was great to work with. Knowledgeable and professional. An enjoyable experience. The finance/sign the documents checkout was fine. Again very professional. But the fi Knowledgeable and professional. An enjoyable experience. The finance/sign the documents checkout was fine. Again very professional. But the final checkout took a little longer than expected. More

My service advisor Jeff is the reason I travel from downtown to the Midlothian location. Jeff always keeps me informed about my car, throughout the entire process and most of all, Jeff is very trustwor downtown to the Midlothian location. Jeff always keeps me informed about my car, throughout the entire process and most of all, Jeff is very trustworthy and I believe him to be one of the most honest guys I’ve known. In the car service industry that is something you rarely hear of and the reason I continue to keep going back to BMW of Midlothian! More

Always excellent service and easy navigation of the payment system along with updates of work status payment system along with updates of work status More

Service managers are professional and friendly, they take time to explain car problems and future problems take time to explain car problems and future problems More

Experienced a flat tire and they worked me in and got me back out in no time! Very grateful for their prompt response. back out in no time! Very grateful for their prompt response. More

Let me tell you about the service What a joy to work with Ravin, Scott and Austin they are the best friendly and helpful I have been coming to the dealership since it opened HIGHLY recommend using Richmond B Ravin, Scott and Austin they are the best friendly and helpful I have been coming to the dealership since it opened HIGHLY recommend using Richmond BMW Midlothian I just love these guys More