Richmond BMW Midlothian

Excellent service. Provided the service on the time and date I requested. Work provided was excellent . Provided the service on the time and date I requested. Work provided was excellent . More

Polite and professional/ upfront with full disclosure on all aspects on both the vehicle and trad in offer. Pleasure to do business all aspects on both the vehicle and trad in offer. Pleasure to do business More

Very pleased with my experience at this dealership. Professional staff & environment without feeling stuffy. They made me a deal I couldnt refuse. Hope to be a BMW customer for life. Special thanks to Professional staff & environment without feeling stuffy. They made me a deal I couldnt refuse. Hope to be a BMW customer for life. Special thanks to EJ...I love my new ride! More

Prompt service. Jeff is great to work with on my service calls. Always great service Jeff is great to work with on my service calls. Always great service More

Service was outstanding, as well as Service Director! Best BMW Service in dealerships experienced in Virginia. Best BMW Service in dealerships experienced in Virginia. More

Always a pleasure. My car purchase was excellent and the service is wonderful I recommend Midlothian BMW! My car purchase was excellent and the service is wonderful I recommend Midlothian BMW! More

Work was completed timely and professionally. Premises were clean, hospitality was exceptional, and Scot could not have been more helpful. I found the parts and service promotions to be a bit de Premises were clean, hospitality was exceptional, and Scot could not have been more helpful. I found the parts and service promotions to be a bit deceptive however. I don’t expect that with BMW DEALERSHIPS. More

Service reps are always nice and friendly. Never ever had an issue there. Highly recommend. Never ever had an issue there. Highly recommend. More

Scheduling my appointment with quick and easy. I got an appointment the following day. The service was performed as requested and in a timely manner. The waiting area was pleasant, with free coffe I got an appointment the following day. The service was performed as requested and in a timely manner. The waiting area was pleasant, with free coffee and snacks. I was sent a text link to check on progress if I wished. I would recommend this dealership for service. More

Easy process! Great communication, coordination and timeline follow up! Service experience was as smooth as possible. Great communication, coordination and timeline follow up! Service experience was as smooth as possible. More